Ben & Florentine

RobertFo-845

1 Review

5.0

Excellent food choice. I shall return.

Foodlover70

26 Reviews

3.0

Once we entered we were seated almost directly.While ordering, the waitress got lost & re-asked what we wanted.I tried the three musketeers (consists of sausages rolled in crepes with cheddar on top served with fruits & home potatoes) which was very good & my wife took the chicken pesto with salad (the salad sauces were separate & you could choose what you wanted) which was also very good. Though the food is nice but the atmosphere is cold & you feel almost unwelcomed. 4 Stars for food & 2 for the services for the Ben & Florentine located on Mansfield street.

Foodie

1 Review

4.0

Nous sommes allées manger au restaurant Ben&Florentine le lundi 6 octobre 2014 vers environ 11h30. Notre expérience a été positive & nous sommes très satisfaites de ce restaurant, mis à part quelques détails. En arrivant, l'ambiance n'était pas très au rendez-vous puisqu'il n'y avait que quelques clients. Somme toute, nous attribuons 4/5 au restaurant. Tout d'abord, la nourriture était goûteuse & les portions étaient généreuses. Les aliments étaient chauds & frais, mis à part la crêpe qui était température pièce & un peu sèche. En ce qui concerne le service, la serveuse était très attentive à nos besoins & aucune erreur de prise de commande n'a été commise. Elle était toujours souriante & prête à répondre à nos questions, sans avoir l'air pressée. Le rapport qualité-prix est très abordable. Pour la quantité de nourriture servie, plus un smoothie & un café, le prix était très satisfaisant considérant, de plus, le service de bonne qualité. Par contre, un aspect négatif à apportez serait la propreté des toilettes des femmes. Une des toilettes était manifestement défectueuse. Pour remédier à la situation, ils avaient placé une poubelle & un torchon sur la chasse d'eau, car en flochant, l'eau giclait. Une poubelle disposée uniquement pour l'hygiène féminine devrait être installée afin de rester sanitaire. Mise à part les toilettes, tout a été à la hauteur de nos attentes, & nous croyons y retourner. :D

Foodie

3 Reviews

5.0

One place that has the best balance of tasty pancakes & friendly service. Their Cheddar & Spinach pancake was totally amazing!

elcan1122

6 Reviews

4.0

The staff is very helpful. The food was good & served timely. Parking (downtown) might present a bit of a challenge.

Foodie

3 Reviews

4.0

"Not my first time there & probably not my last"
As always, the service is pretty good & their lunch menu is well priced. It includes a soup or salad & dessert. The place is noy overcrowded & it is pretty clean. So overall very good

Mike F

1 Review

1.5

NEVER GOING BACK

Went there at lunch time around 12:30 & it was almost 2 by the time we paid our bill!!

It took 10 min to seat us when there was only 20 people in the place. The service was absolutely horrible. They first seat us next to the window beside the heater that was on full blast! We then had to wait to change tables because all of the free tables were not cleared nor cleaned from the people who had already left. The waitress couldn't wait to finish her day....she was slow & seemed like she was in a daze...
The food....was cold. Cold bean, cold potatoes, tepid eggs...ugh!

My advice to the manager/owner is to hire a hostess who can manage the rest & hire at least one busboy to clean the tables. Maybe then I would consider going back.