Wild Willy's

Isitgoodorbad

5.0

Excellent customer service & delicious coffee ice cream

William

5.0

Best ice cream on the west island.

Karl

5.0

Best pistachio ice cream in the West Island.

Huvie

5.0

Omg!!! Im lactose intolerant & im not really a sobert girly. I was super excited to see the soy milk ice cream. I dont know how they do it . But it tasted creamy, very smooth texture & super yummy. I could have crieddddd. It was that good. The chocolate was probably my fave. Vanilla but very good too though.

Sheldon

5.0

Great ice cream large selection

K

4.0

Excellent hard ice cream made on-site - the quality really shows. Seating is in the parking lot, which is part of the casual charm. Can get quite busy & noisy, especially with younger crowds, but that's a minor gripe for such a great product.

Reza

5.0

Very good Ice cream shop .

Silvia

1.0

I had Charlie Brown flavour & there is like a cake pieces inside ice cream, tasted stale. Never expected that could not enjoy ice cream.

Owen

2.0

(Bike parking as of 2026-06-01)

Good: Good quality individual racks to park your bike to.

Bad: Access more complicated then it should be. From the south it's fine, but from the north, the Cartier Av. bike lane suddenly ends, & forcing a merge onto what's often a busy street (let's just say it's not safe enough for kids to ride on). The city had planned originally to have the lane connect to the one in Edgewater park, but the business owner successfully lobbied against that

Edit: Since he called me a liar, the plans were scaled back to save a dozen parking spots right in front of the business. See CBC article'Pointe-Claire Village bike path plans clash with merchants' parking needs' of March 6th 2017.

Also, relax, you make good ice cream. I like the cookie dough hurricane. One tiny review won't hurt you

Mana

1.0

Went in for a liter hard ice cream Monday after work. Asked for vanilla & choco flavors mix & only got one flavor in the liter cup. Found out about this after I got home & try to call the store to complain. Unfortunately no direct phone number to this location. Not pleased with the experience at all?? not gonna give any tip next time.
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Replying to the owner's response?

Thank you for the response. I understand that misunderstandings can happen, but I don't think it's fair to frame this entirely as a communication issue on my side, especially since the store was not busy & I clearly asked for a mix of vanilla & chocolate in the litre.

What disappointed me more was the proposed solution. By the time I discovered the mistake, I had already left the area & gotten home. Asking a customer to travel all the way back again just to verify the issue is not very practical. A more reasonable option could have been to take down my name/number & offer a replacement or credit for my next visit.

I also want to clarify that my comment about tipping came from frustration with the overall experience, not from trying to attack the staff personally. I appreciate that your team responded, but I still feel the situation could have been handled in a more customer-friendly way.

I've been a returning customer for 4 years & have recommended your store to many friends over that time, which is why this experience was especially disappointing to me. Mistakes happen, but I was hoping for a bit more understanding & flexibility in resolving the situation.