Reviews describe Wild Willy's as a busy yet beloved ice cream spot with a huge variety of flavors and popular sundaes, and the banana split is frequently highlighted along with vegan options. The shop attracts crowds, especially in the summer, but lines move quickly and the staff are often praised for friendliness and efficiency. The ice cream is widely regarded as excellent with many praising rich textures, creative flavors, and items like cakes and dog treats that can be ordered in advance. A few notes appear about occasional order mix ups, confusing lineups, and long wait times, and some locations have limited bathrooms. The atmosphere is described as welcoming and family friendly, with good service and a lively, local vibe. While most reviews sing the praises, there are hints of variability in portions and flavor texture on rare visits, but overall Wild Willy's stands out as a top pick in the area.
Pros:
A) Over 40 flavors & different options to choose from. They also have Dog Treats & Ice Cream cakes but you order in Advance for that.
B) Beautiful location since 1994 right in the Pointe-Claire Village.
C) Its busy especially during the summer months, & they hire local students. God Bless you 🙏
D) The staff & employees have a good heart & they speak English & French.
E) Accept Credit/Debit & Money & have 4 queues if busy.
Cons:
A) There can be a mess up on order if not heard or understood correctly.
B) The Lineups are confusing at times & it may be difficult to follow.
C) The music speaker outside low volume so hearing the music may be difficult.
Conclusion:
I would recommend this Ice cream shop to all. I drank a milkshake one time & got food poisoning. Still it's a good ice cream shop.
I had a little issue with my go-to flavor of zany zebra today (it was clumpy & not as smooth as it usually is). When I told the staff they were super nice & helpful about it. One of them smiled & said « I just want you to leave happy & with a smile » & offered to fix it or even refund me. I told her it wasn't a big deal, but honestly, little things like that truly make a difference & are exactly why I'll keep coming back.
Aside from the problem with my ice cream, I had a really nice visit. Thanks again!
The ice cream is absolutely delicious! I was served by Isabelle who was super helpful finding us the perfect flavor & she also went out of her way to interact with my daughter to make her smile 😊 She was very sweet. We are definitely coming back soon!!
The flavors were rich, creamy, & full of taste. The staff was welcoming, & the place had a fun, cozy vibe-perfect for a summer treat or a sweet escape any day. Sometimes, it's not easy to find a parking spot, but it's worth it .
I as a coffee fanatic must say that the coffee flavor was absolutely delicious. I tried three more flavors of the yogurt ice cream & they were good too.
I thought this was going be great experience based on the reviews. The service was excellent, great staff. There is no sitting or indoor customer space, so if it's raining you are hosed. The actual ice cream was not what I expected. I thought it would be creamy & rich in flavor. It was the opposite. Maybe the folks writing these reviews have not experienced great ice cream & this is all they know.....I drove 36mins to try this & was very disappointed.
I love this place, it's the best ice cream. The only issue is that I want to try them all - they have great flavors to choose from... Long line-ups sometimes, but don't let that deter you. The wait isn't too long cause the service is pretty quick & good.
Apr 19, 2024
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