Urban Crave delivers a bold approach to international comfort food by prioritizing high-quality ingredients and inventive flavor combinations. The menu centers on artisanal burgers featuring premium meat patties, toasted brioche buns, and house-made toppings that challenge standard culinary conventions. Beyond traditional grilling, the kitchen explores diverse global influences through a rotating selection of creative plates and globally inspired side dishes. The physical environment emphasizes a modern industrial aesthetic with clean lines and functional seating arrangements designed for efficient service. Every dish reflects a dedication to precision and culinary craftsmanship that elevates familiar favorites into more complex expressions of taste. This establishment operates with a singular focus on consistent execution and the continuous development of flavor-forward recipes for discerning patrons seeking a contemporary and reliable culinary destination.
Urban Crave offers a varied airport dining experience where opinions on the quality of food and service are quite mixed. Many guests praise the prompt, friendly, and compassionate staff who go out of their way to make travelers feel welcome, particularly highlighting tasty options like poutine, wraps, and breakfast plates. While several visitors appreciate the convenient portions and hospitable atmosphere, others report inconsistent service, ranging from long wait times and rushed interactions to frustration over pricing and mandatory tipping expectations. Although some diners find the meals to be a reliable and satisfying choice before a flight, others have encountered issues with food preparation and feel that the overall value does not always meet expectations for an airport venue.
I really enjoyed the smoked meat sandwich. Although it was only half a sandwich, it was very tasty. It came with homemade chips that were crispy & fresh. Additionally, there is power charging available right at the tables, which is very convenient for travelers. The price is higher like all airports.
I recently stopped by Urban Crave while at the airport, & while I didn't expect much given that it's airport food, I was pleasantly surprised. I ordered a beer & a quesadilla, & it was exactly what I was looking for - simple, tasty, & satisfying. The beer was cold & refreshing, but what really made the experience memorable was the amazing service. The two ladies working there were absolutely charming, engaging with every customer & creating a warm, friendly atmosphere. One of them, Kathy, went above & beyond when I asked for some help with my flight information. She actually ran over to my gate to check the flight number & confirm the time, making sure I was all set. It was such a thoughtful gesture, & I was genuinely in awe of her kindness. Thank you, Kathy, for turning an ordinary airport meal into such a delightful experience!
Had to turn my head & look for a waiter/ waitress in order to get noticed & have my order taken. Food was overpriced. One drink & a smoked meat sandwich came to $40. Asked if I could use the rest of my Canadian cash & pay the rest on card & was told that wouldn't be an option (truly no reason it shouldn't be) waitor mumbled where to go to pay & when asked him to repeat what he said cause I didn't hear him, acted extremely annoyed. Employees here clearly need to change their attitude. Food was good tho, not worth the price.
I had the fish & chips. The fish was decent, but I was disappointed with the fries. Seems easy, righ? But they were stale & "bottom of the bag" fries. Fry pieces, or really short fries. The bartender squirted half of someone's lime garnish all over me. Why her, the other bartender, & two other patrons, thought it was funny was beyond me. If I would've hauled off & smacked her, who wouldve laughed then, I wonder? Needless to say, I remained a good sport, but didn't sppreciate it AT ALL. Save your money, it was over priced being in the airport, & subpar at best.
Not sure why so many low reviews. I stopped here while waiting for my flight near gate 6 domestic & sat at the bar. The waitress was very friendly, I never felt rushed & she topped off my water very promptly. After taking my order we were both surprised at how fast the poutine was ready. We both audibly wow'd haha. Probably like 3 minutes & I was eating. It wasn't cold & tasted fine. I mean sure, the portion was fairly small, expensive & the quality was just okay. But for an airport poutine it was pretty decent! $15 for a Stella Artois & $12 for a labatte bleue is robbery though, & the wooden chairs are not very comfortable. Hence the 4 star. Service was excellent though, thank you Chantal.
