Urban Crave

Jean-Francois

1.0

False advertising!!! Bought a pint of Stella Artois ( 16 oz as advertised) & received a 11.33oz or 33cl, as written on the glass). When I ask the server where was the rest jokingly, they replied that the ownerhas been told repeatedly & refused to change it. IMO, 30% less beer on a 14.99$ pint ( supposably) is stealing ... especially if you know about it.
Bty, service was great & everything else is fine at this location other than...yhe owner is a crook ;)

Joanna

5.0

Very kind & friendly service! The lady & gentleman working were both awesome.

Minji

5.0

Ate poutine here on a layover. Our server was delightful & so easygoing. She was prompt in serving water, taking our order & bringing the food out.

The fries looks hand cut & not the frozen kind. Gravy was tasty & the cheese was generous.

Highly recommend for your next poutine fix!

Olivier

1.0

Not worth the price

Service is mid, food is greasy, not even able to put butter on the toast.

30$ for a little plate

Solo

1.0

Would love to rate the food. But actually can't. Tried to go for breakfast & stood outside the restaurant for 20minutes & made contact with servers multiple times only to be totally ignored. Decided to circle back for lunch & try it out. waited 10 minutes then server comes over guess what they're not ready for food service……… waste of time to even try.

This is for the one by Gate A5…. Can't speak for the other one

Marky

3.0

Service was a bit abrupt for my liking. She seemed polite enough to the other clients, but I felt like she was trying to rush me out. She wasn't specifically rude or anything but I wouldn't say she made any effort. Didn't ask if I wanted a drink (like even coffee). If they have a drink menu, I wasn't offered it. It wasn't busy either. She didn't check up on me or ask how it was. She just left the bill on the table & told me to pay at the counter.
Avocado toast was decent, well presented. Better with extra side sausage, which wasn't bad even though it looked sad.

Artyom

1.0

If you want to eat very expensive, absolutely disgraceful food, even by airport standards, this is the place to go. It is so bad I cannot even describe it.

How can you completely overcook the patty in the burger & at the same time serve undercooked fries? Whatever they have as chicken wings on the menu are actually chicken nuggets, & the cost of everything is so prohibitive. 8 super-small, half-inch chicken nuggets are somehow $26.

Again, even by airport standards, it's bad. You're better off with Haribo gummies from the kiosk instead of this food.

Sylvain

4.0

Oui les déjeuners dans les aéroports , ça coûte cher ! Mais disons que j'ai été surpris par l'assiette carnivore , incluant de la viande fumée . Excellent service avec un beau sourire , remplissage de cafa sans avoir à le demander , je vais y retourner à mon prochain vol !

Cifi

1.0

Awful service, terrible food. I hope management goes through the reviews. I waited 10 minutes before I had any interaction to be served & it was only when I went to the bar to ask if we could seat ourselves & she said no & went back to wait for a hostess to appear 5 min later the staff do not smile they are curt when speaking to customers the staff do not communicate or interact with each other. I observed one server working & 2 staff chatting like no one was in the restaurant. I can only assume that the staff are treating the customers the way they feel their being treated by management. I saw numerous customers leave because there was no one to greet or seat them. They got tired of waiting

Simon

1.0

I ordered a smoked meat sandwich to go. The waitress asked if I wanted to switch my side from chips to something else, so I upgraded to poutine. The sandwich itself was about $24.

When my order came out, it was served as dine-in instead of takeout, so they had to redo it. The final bill ended up being close to $40.

Unfortunately, the sandwich was very small & the portion size overall was disappointing for the price. The smoked meat also tasted like the kind of pre-packaged product you'd get frozen from a place like Costco rather than freshly prepared deli meat.

Overall, it felt extremely overpriced for what you get, with small portions & low food quality. I do not recommend this restaurant. Unfortunately, most likely if you're reading my review, you already went through security. They over charge because they know your options are very limited. If you can wait to get on your flight, the food on Air Canada flights is better & cheaper than here.