Urban Crave draws mixed reviews from travelers, with many noting the airport location is convenient and the staff generally friendly. Many diners highlight quick, attentive service during busy times and moments when staff checked in and made the wait more bearable. Food experiences vary, with some meals described as tasty, hot and well timed, while others complain about value for money, inconsistent portions, soggy fries, and menu items not matching what is plated. A common concern is price; diners say airport dining is expensive, and some report pressure to purchase alcohol or other items. Amenities like power charging at tables are noted as a practical plus for travelers. Overall the tone is that Urban Crave offers solid, dependable options for a quick bite and a friendly face, but experiences can feel uneven in cuisine and value.
Being in Montreal it's just right to find a restaurant that sells Montreal Smoked Sandwiches. We order one along with poutine. Food was out fast & the Montreal Smoked Meat was tasty. Little tough. Expensive for what u get. Not very thick. $25:00 for the sandwich. Extra for poutine. Next time hopefully we can stop into a real Montreal Smoked beef sandwich restaurant.I know they are thicker with meat.
I really enjoyed the smoked meat sandwich. Although it was only half a sandwich, it was very tasty. It came with homemade chips that were crispy & fresh. Additionally, there is power charging available right at the tables, which is very convenient for travelers. The price is higher like all airports.
I recently stopped by Urban Crave while at the airport, & while I didn't expect much given that it's airport food, I was pleasantly surprised. I ordered a beer & a quesadilla, & it was exactly what I was looking for - simple, tasty, & satisfying. The beer was cold & refreshing, but what really made the experience memorable was the amazing service. The two ladies working there were absolutely charming, engaging with every customer & creating a warm, friendly atmosphere. One of them, Kathy, went above & beyond when I asked for some help with my flight information. She actually ran over to my gate to check the flight number & confirm the time, making sure I was all set. It was such a thoughtful gesture, & I was genuinely in awe of her kindness. Thank you, Kathy, for turning an ordinary airport meal into such a delightful experience!
Had to turn my head & look for a waiter/ waitress in order to get noticed & have my order taken. Food was overpriced. One drink & a smoked meat sandwich came to $40. Asked if I could use the rest of my Canadian cash & pay the rest on card & was told that wouldn't be an option (truly no reason it shouldn't be) waitor mumbled where to go to pay & when asked him to repeat what he said cause I didn't hear him, acted extremely annoyed. Employees here clearly need to change their attitude. Food was good tho, not worth the price.
I had the fish & chips. The fish was decent, but I was disappointed with the fries. Seems easy, righ? But they were stale & "bottom of the bag" fries. Fry pieces, or really short fries. The bartender squirted half of someone's lime garnish all over me. Why her, the other bartender, & two other patrons, thought it was funny was beyond me. If I would've hauled off & smacked her, who wouldve laughed then, I wonder? Needless to say, I remained a good sport, but didn't sppreciate it AT ALL. Save your money, it was over priced being in the airport, & subpar at best.
Not sure why so many low reviews. I stopped here while waiting for my flight near gate 6 domestic & sat at the bar. The waitress was very friendly, I never felt rushed & she topped off my water very promptly. After taking my order we were both surprised at how fast the poutine was ready. We both audibly wow'd haha. Probably like 3 minutes & I was eating. It wasn't cold & tasted fine. I mean sure, the portion was fairly small, expensive & the quality was just okay. But for an airport poutine it was pretty decent! $15 for a Stella Artois & $12 for a labatte bleue is robbery though, & the wooden chairs are not very comfortable. Hence the 4 star. Service was excellent though, thank you Chantal.
Jul 30, 2024
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Urban Crave offers delicious food at YUL Airport. Portions are decently sized & service is alright. Prices..... well... it's what you'd expect for an airport; a little bit on the pricey side. Overall, the restaurant reminds me of the meme that I've attached to this review (& fyi, the burger is actually $22.50 but does include a side of potato chips).
Had my airport breakfast here. Staff was very friendly for 6am, the chef even made sure I was enjoying my food himself. It's in the airport so prices are what they are. But I will definitely go & enjoy the eggs benny next time I'm through.
Very lovely waitress, very fast, cordial & efficient. The concept is kinda funny here: it's basically a diner counter that claims to do international street food, but in reality it's classic burgers & sandwiches with some samosas & korean fried chicken. I had the breakfast so I can't say how their international cuisine tastes. The breakfast was fine though, nothing special & a bit pricey, but this is an airport diner we're talking about. One funny thing was how expensive their drink menu was. Easily the most expensive beers in the domestic terminal.They sell Archibald pints marked up 50% from what Archibald sells them for in the same terminal. Not highway robbery, but i think they are relying on the fact they're the only place to grab a drink that far down the domestic departures. One thing I noticed & see repeated here in other reviews is that the place isn't really managed...like, at all. I tried to use a dragonpass coupon that wasn't working, & there was no manager there to assist. The waitress helped me best she could, but she was very clearly alone & without assistance or guidance. They should probably work on that.
Feb 21, 2024
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Angela (angie) is absolutely Awesome!!! I was recently told that I have a gluten sensitivity & she was so informative of my options & was so comforting. I can see she treats everyone as if they were the only one in the restaurant. I am so thankful for people like her! Thank you Angie!! Keep going with how much you care! It is greatly appreciated & very noticed!
Mon expérience au Urban Crave de l'aéroport m'a laissé sur ma faim, tenu de son ouverture à 5h du matin & de ses prix étonnamment élevés. Bien que l'ouverture anticipée soit pratique pour les voyageurs ayant des vols tôt le matin, les tarifs élevés semblaient disproportionnés. Le menu proposait diverses options, mais le coût ne correspondait pas à l'expérience globale de restauration. Sur une note positive, le personnel était efficace & accommodant, assurant un service rapide malgré l'heure matinale. Cependant, l'absence globale d'une expérience culinaire unique n'a pas justifié les prix élevés. (22$ sans taxes & pourboire un MC Muffin/Tim Matin c'est du n'importe quoi?!?) En conclusion, Urban Crave à l'aéroport, malgré son ouverture tôt le matin, pourrait ne pas être le meilleur choix pour ceux recherchant à la fois la rentabilité & une expérience culinaire mémorable. Explorez d'autres options pour profiter au mieux de votre repas pré-vol sans vous ruiner.
It's a restaurant at an airport so if you don't have any expectations it's pretty awesome. Smoke meat sandwich was actually really good, Caesar salad was ok, service is good & very quick
