Urban Crave is viewed as a mixed airport dining option where service ranges from brisk and impersonal to friendly and attentive, with some guests feeling rushed or left to handle the bill themselves. The food is generally decent, with standout items like well presented dishes and comforting breakfast options, though some plates are described as overpriced for an airport setting and a few orders arrive inconsistently. Several reviews highlight efficient service during busy travel moments and convenient power charging at tables, while others report slow kitchen timing, missing items, or pressure to buy certain items. Overall, the reviews suggest a convenient, airport location with approachable flavors and variable experiences in service and value.
Powder-dry burger. I added a pack of mayonnaise & no luck. The food took time to arrive. The only thing they were fast at was getting the bill. There are better places to get food in the terminal.
Nous y avons été avec mon conjoint ce 28 Juillet en aprés midi. La poutine que j'avais prise était excellente, le plat de mon conjoint, quoi que la portion était petite, c'était quand même bon. La seule note négative que j'ajouterai concerne le service. Au moment de payer, en ajoutant le pourboire à la machine, la serveuse mentionne (avec un ton plaintif & dur) que'le service n'est pas inclus dans la facture, ce n'est pas comme aux Etats-Unis'. Oui Mme j'en suis consciente, c'est pour celà que je rajoute un 5$ de plus à la facture de 50 que je trouve par ailleurs chère. Qu'est ce qui vous dit que j'ai + que ça dans mon compte? Est-ce mentionné quelque part que le pourboire était OBLIGATOIRE ? Oui je comprends parfaitement ce n'est pas évident, ils le méritent amplement ces montants, mais il ya la manière.. ça devient pitoyable & agaçant comment vous'exigez' indirectement ces tips. & pour couronner le tout, pas de merci ni de bonne journée puisque Mme semblait fâchée. Très dommage.
Jul 29, 2025
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We came for lunch & had an amazing experience thanks to Lucas! He provided perfect service-attentive, fast, & very friendly. The food was excellent & served quickly. A flawless experience, we'll definitely be coming back!
Being in Montreal it's just right to find a restaurant that sells Montreal Smoked Sandwiches. We order one along with poutine. Food was out fast & the Montreal Smoked Meat was tasty. Little tough. Expensive for what u get. Not very thick. $25:00 for the sandwich. Extra for poutine. Next time hopefully we can stop into a real Montreal Smoked beef sandwich restaurant.I know they are thicker with meat.
I really enjoyed the smoked meat sandwich. Although it was only half a sandwich, it was very tasty. It came with homemade chips that were crispy & fresh. Additionally, there is power charging available right at the tables, which is very convenient for travelers. The price is higher like all airports.
I recently stopped by Urban Crave while at the airport, & while I didn't expect much given that it's airport food, I was pleasantly surprised. I ordered a beer & a quesadilla, & it was exactly what I was looking for - simple, tasty, & satisfying. The beer was cold & refreshing, but what really made the experience memorable was the amazing service. The two ladies working there were absolutely charming, engaging with every customer & creating a warm, friendly atmosphere. One of them, Kathy, went above & beyond when I asked for some help with my flight information. She actually ran over to my gate to check the flight number & confirm the time, making sure I was all set. It was such a thoughtful gesture, & I was genuinely in awe of her kindness. Thank you, Kathy, for turning an ordinary airport meal into such a delightful experience!
Had to turn my head & look for a waiter/ waitress in order to get noticed & have my order taken. Food was overpriced. One drink & a smoked meat sandwich came to $40. Asked if I could use the rest of my Canadian cash & pay the rest on card & was told that wouldn't be an option (truly no reason it shouldn't be) waitor mumbled where to go to pay & when asked him to repeat what he said cause I didn't hear him, acted extremely annoyed. Employees here clearly need to change their attitude. Food was good tho, not worth the price.
I had the fish & chips. The fish was decent, but I was disappointed with the fries. Seems easy, righ? But they were stale & "bottom of the bag" fries. Fry pieces, or really short fries. The bartender squirted half of someone's lime garnish all over me. Why her, the other bartender, & two other patrons, thought it was funny was beyond me. If I would've hauled off & smacked her, who wouldve laughed then, I wonder? Needless to say, I remained a good sport, but didn't sppreciate it AT ALL. Save your money, it was over priced being in the airport, & subpar at best.
