The Rec Room
OPEN12 pm - 11 pm
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About
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Amenities, services & more
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Amenities, services & more
Reviews often mention
game(32) arcade(25) kid(21) jeux(16) bar(11) drink(10) birthday(10) royalmount(8) wings(8) burger(8) recommend(8) ticket(7)I had to wait 20 mins just to order, even tho there was no one else in line, the bartenders were making drinks for 20 mins straight without even bothering to serve their guests. I normally am not one to make complains as I also work in customer services, but honestly the rec room has the worst customer service I've ever seen. The employees are not welcoming , didn't bother serving me. I had to wait 30 mins for my food, which ended up being cold. That was on a visit on a dead day. Honestly this place deserves to be shut down. The games are not even good.
I've been at this location twice. First time was good service, quick & great waitress at the bar. Second time I went, service was terrible, the host'sit anywhere you want' but never notified our waitress. We had to ask someone else for our waitress just for the menu. The hostess look like she didn't care. The restaurant was barely busy. Finally got our waitress. Food took a while but it was good. The fact we had to ask around who is our waitress after 10+ minutes of waiting was ridiculous. For a spot that is less than 3 years old, you would expect better hosts. Food was good, atmosphere was good.
It's advertised as a huge arcade, but les trois monkeys downtown is much larger. The food was also quite disappointing & overpriced
Très belle soirée resto/jeux. Le personnel est très agréable au resto & jeux.
Ambient was good food was just terrible, overly salty every plate had a defect, not errors just bad tasting. Even the coffee tasted like burnt rubbe
Went with a group for a friend's birthday. Service staff was very nice, even when there's a lot of ppl. Great selection of games for a good price, could have a better selection of'trinkets' to win. Overall had a lot of fun & will come back.
An inappropriate lady employee for the reception said that all the places are reserved despite seeing a number of empty tables for more than two hours, in addition to the filth of the restaurant is zero star 🤮
Waitress say place is fully booked, but there was plenty of seats even after 2 hours, wish there was an option for 0 stars for lying
The food in the restaurant was very good! We went with low expectations for the comments, but the truth is that the Rec Room hamburgers were very delicious. VR's games were the best, also the dart game was good activity to do in friends, we were 3 adults & spent more than 3 hours in the games, it was great. I recommend!