Dans l'ensemble, ces avis sur Starbucks décrivent une expérience majoritairement positive avec un personnel accueillant et efficace, une ambiance agréable et un service rapide aussi bien au drive-thru qu'en salle, et une bonne constance dans la qualité des boissons et des pâtisseries. Beaucoup soulignent les gestes de gentillesse, la propreté du lieu et le fait que le personnel soit souvent bilingue, ce qui donne une atmosphère conviviale et incite à revenir; des améliorations sont évoquées suite à une récente réorganisation, mais quelques expériences isolées signalent encore des erreurs ou des attentes non comblées. Globalement, Starbucks est perçu comme une halte fiable et chaleureuse pour bien démarrer la journée ou se détendre, avec un service et une qualité qui restent les points forts et qui semblent s'améliorer selon les retours récents.
Lately I've been pretty disappointed at various Starbucks locations. The staff doesn't seem properly trained & when they don't know the answer to a question they seem unconcerned (I say all this having been a Starbucks barista for 2 years).
However, at the sources location today I was really surprised at the great service. The sandwich I asked for wasn't marked as sold out, & the manager overheard, so she gave me my entire order for free. As I was waiting, another customer's drink size was incorrect (although it wasn't, I heard her order it), & the barista immediately made her a new one. It was really nice to see them take the time to make it a good experience .
Manager Helen was fantastic & very accommodating.
Very clean as well, will definitely be going back, & heading out of my way for this specific Starbucks on Sources
23 août 2025
sur Google
🍽️
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I have visited here last year in November when I visited Montreal but this time the overall experience was definitely different it's more clean & the order process is really fast.
NEW UPDATE
Thank you to the new manager she's great ! Service starting to be better .
By far the worst Starbucks I have been to.
The staff is very rude & manager is very arrogant.
They don't know how to make a good coffee.
Very loud music barely 9 am
Incroyable service que nous avons recu, avec un accueil incroyable & de tres bonnes recommandations etant donné que cetait notre premiere fois. nous sommes plus que ravis detre passé chez starbucks. je recommande 100%. une equipe formidable🤗🤗🤗
Pulled up to the Starbucks on Sources & the drive thru was shut down because of some police stuff in parking lot. Was a bit of a mess, but Helen we think she is the manager totally handled it. She actually came out & explained the situation to every single car one by one! That kind of care & effort is rare these days. Even with what looked like a short crew as well, she kept everything calm & positive. Honestly, she made what could've been a frustrating situation feel smooth. Major props to her!
21 juil. 2025
sur Google
🍽️
Sachez où manger à Montréal avant tout le monde.
Découvrez en primeur les ouvertures les plus branchées, des menus secrets et les coups de cœur de RestoMontreal.ca. Rejoignez plus de 50 000 foodies.
Leanne was an absolute sweetheart !!! She was extremely helpful & knew every single thing on the menu ! We asked her many questions & she was so happy to help . Best Starbucks experience with an employee ever genuinely this girl needs a raise big time !! What a gem ❤?
Went this morning after many many months of skipping this spot because I didn't used to enjoy the vibe the employees used to give. I'm so glad I went again this morning, Melissa & her amazing crew were all happy & smiling & working like a team with such an amazing vibe I am leaving feeling good this morning ! Thank you to you & your team!!
