Starbucks

Nadia

5.0

Lately I've been pretty disappointed at various Starbucks locations. The staff doesn't seem properly trained & when they don't know the answer to a question they seem unconcerned (I say all this having been a Starbucks barista for 2 years).

However, at the sources location today I was really surprised at the great service. The sandwich I asked for wasn't marked as sold out, & the manager overheard, so she gave me my entire order for free. As I was waiting, another customer's drink size was incorrect (although it wasn't, I heard her order it), & the barista immediately made her a new one. It was really nice to see them take the time to make it a good experience .

Kelila

5.0

Best location in the West Island!

Wendy

3.0

Not the best nor the worst Starbucks location. I tried the warm Apple crisp macchiato & it was so good! What I don't like about this place is that it can be sketchy. All the students using their Wi-Fi to study, for customers who are blind & hearing them taking pictures you would fear that they are secretly taking pictures of you, rather than for their homework assignments. So be sure you don't sit anywhere near people studying.

Michelle

2.0

I'm not entirely sure what's been happening, but there has been a new team & the old employees are no longer there. It's been at least a year since I've noticed that the drinks are not consistently the same. My blonde flat white does not taste like one. Let alone that Starbucks has its reputation but unfortunately, the drinks at this location is a complete disappointment. & this makes me sad because I absolutely love the team & the effort in their customer service.

Kimberley

4.0

Coffee is unfortunately never hot enough at any location. Great service