Starbucks

Hiba

5.0

Ever since they changed the manager, to Helene, it has seriously started to become the best it has ever been. I used to avoid this location due to the poor customer service & atmosphere. But lately I've noticed an amazing change! Helene cares deeply about her customers, to not only give them quality drinks but as well as quality service. Pulling into the drive thru, we saw her consoling a customer, & after ordering our coffee, she had a great conversation with us about environment management ethics as well as her goals to making this Starbucks an enjoyable experience to all.

Imartalhd

5.0

Pulled up to the Starbucks on Sources & the drive thru was shut down because of some police stuff in parking lot. Was a bit of a mess, but Helen we think she is the manager totally handled it. She actually came out & explained the situation to every single car one by one! That kind of care & effort is rare these days. Even with what looked like a short crew as well, she kept everything calm & positive. Honestly, she made what could've been a frustrating situation feel smooth. Major props to her!

Tini

2.0

I just want to know why is the drive through never open? There are always chairs blocking it. I have gone in the morning, At lunch, in the afternoon, on a weekday, on a weekend, not once was I able to. I do not like going in. It's near me, I take a quick drive on my break from work, drive through closed. So i stopped going.

William

2.0

I just walked out without buying anything. There were 5 people in line when I walked in & 10 minutes later those same five people were still in line. There were plenty of employees in the store but they were aggressively ignoring the customers in the store in order to serve the drive through.

Sasha

5.0

David at the drive-thru this morning was AMAZING!!! Thank you for the positive experience, it's been a while since I've had such good customer service!

Catalin

2.0

Watery warm drinks, no coffee taste. We had 3 of the same peppermint Moka, all bland & tasteless. We waited 30 mins for this plus one bland sandwich with eggs & bacon. I could have eaten cardboard & it would have barely tasted worse. The employees forgot one drink for us, the people next to us, & the uber drivers were waiting longer than everyone. Since when is Starbucks a low quality coffee shop with cheap sandwiches & drinks? My experience shows it went downhill. Do not recommend.