Shushuto Bar à Ramen + Tapas

Didoudi

5.0

Pretty good 👍 Tempura crispy Chasu in the ramen was one of the best ever tasted Creamy Udon was really nice, lots of umami flavors Tataki vinaigrette is really nice & goes well with the radishView more

Dec 17, 2023
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Jennyfer

2.0

I wanted to share my recent experience at your restaurant, as I believe honest feedback is valuable for continuous improvement. My friends & I were excited to visit Shushuto after seeing enticing posts on social media. Despite a minor delay in setting up our table, we were seated promptly, & our order was taken at 1:15 pm for our party of six. While the initial hiccup with the drink order was gracefully corrected by a courteous waiter, our overall experience took an unexpected turn. The dishes were served with a considerable delay, with the first two plates arriving at 2:25 pm, accompanied by a mix-up in the order. Though the situation was resolved after double-checking the tablet, it did contribute to a longer wait time. Someone in our party ordered the scallops, & despite the dish looking appealing, there was a noticeable fishy smell. While we speculated it might be the Tobiko, the uncertainty was a bit unsettling. Furthermore, we noticed some inconsistencies in the temperature of the dishes, & the miso soup had a thick consistency with a noticeable fatty smell. Additionally, the noodles in the udon were overcooked. Our overall experience was also impacted by a considerable delay in receiving our dishes, especially when compared to a party of two that arrived later & received their meals & drinks within 25-30 minutes. At the end of our meal, another waitress, who seemed to have sensed our dissatisfaction, inquired about our experience. We shared our concerns with her, & while she made an effort to address the issues, the resolution only extended to two members of our party. She mentioned coming back to assist the remaining four, but unfortunately, she, like her colleague, seemed to have disappeared into the background. I share this feedback with the intention of providing constructive input, as I genuinely believe your restaurant has the potential for excellence. However, regrettably, my friends & I have decided not to return based on our recent experience. Thank you for your understanding, & I wish you the best in your ongoing efforts to enhance the dining experience at Shushuto.View more

Dec 17, 2023
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