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Coffee Shop

Second Cup Café

Montreal-West
4.1$
OPEN7 am - 9 pm
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
Second Cup Café Montreal-West, Montreal: Menu, Reviews & Reserve (2026)
CaféSandwiches
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About

Second Cup Café functions as a prominent Canadian coffee retailer specializing in premium roasted beans and expertly crafted hot or cold beverages. The menu highlights signature lattes, frozen coffee frappes, and curated herbal teas sourced from sustainable global suppliers. Complementing the drink selection, the establishment offers a variety of fresh sandwiches, wraps, and artisanal pastries prepared for immediate consumption. Patrons interact with a consistent environment designed for focused tasks or brief pauses within a modern urban setting. Specialized equipment ensures precise extraction for every cup while maintaining the distinct flavor profiles established by the brand. The layout incorporates functional seating arrangements conducive to both individual study and collaborative work sessions. Quality control remains a primary focus, ensuring that every prepared food item and caffeinated beverage meets rigorous corporate standards for consistency and taste.
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5★
54%
4★
21%
3★
8%
2★
12%
1★
5%

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Reviews for Second Cup Café

Food
Service
on Google4.1 (500+)
*as of 2026-07-01
5★
54%
4★
21%
3★
8%
2★
12%
1★
5%

Reviews often mention

coffee(6) latte(3) clean(3)

Review Summary

Second Cup Café offers a varied experience where quality and service levels fluctuate significantly across visits. While many patrons enjoy the coffee selections, including lattes and mochas, others report receiving lukewarm or cold beverages. The atmosphere is generally considered suitable for working or socializing in a clean environment, but customer service remains a point of contention, with mixed reports ranging from efficient and friendly to dismissive or inattentive. Feedback regarding the food is equally divided, as some enjoy the pastries and vegan options while others find the items to be less than fresh or overpriced.
Page 1 of 4 - 35 Reviews

Amazing latte w oat milk 💯

Jun 20, 2026
on Google

They served me cold coffee.

Jun 6, 2026
on Google

7 dollars for a mocca & being so far from downtown... I have seen much more better coffee shop that would are cheaper & much better quality...looks & the chocolatine 🤣

May 3, 2026
on Google

The drinks are terribly overpriced, but moreso the customer service is horrible. Came by a couple weeks ago & I waited at the cash for 7 minutes while the barista was on her phone. I was waiting for her to look up, but eventually had to say excuse me. Then it took 10 minutes for her to make it. Mind you I'm the only one waiting for a drink. The coffee was also not good & was only lukewarm. I don't know if the barista was training but not a good experience

Mar 11, 2026
on Google

service most of the time is good, however the asian girl is very rude, I have had two interactions with her & she was very rude.

Feb 24, 2026
on Google
5.0

Long time customer. always been satisfied.

Feb 17, 2026
on Google
1.0

Around 2pm I came here to buy 2 apple juice & a croissant. I shouldn't of had to check the expiration date of the food I'm buying from a company like second cup. My croissant was hard & stale my drinks were expired & i didn't even get my receipt from the cashier it shouldn't be'on demand' law is give it to every customer unless they refuse.

Feb 14, 2026
on Google
2.0

I can't remember one time going there & not be thinking that the service is horrible. It looks painful for them to work there. I discovered Cafe 92 just a few blocks away, much better!

Jan 31, 2026
on Google

Not open no notice on the door!

Jan 24, 2026
on Google

High prices, terrible quality & even worse customer service! Their matcha drink has so much sugar mixed in it that you don't even taste the matcha! I cannot take sugar & they were like too bad good luck staying in business

Dec 16, 2025
on Google