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Avis pour Santos Tapas Bar Restaurant
Carlo
Merci à l'équipe du santos bar super bonne nourriture comme toujours super bon service à la clientèle super bonne musique je retournerai souvent
Chrystel
Was really excited to go there last night with my friend, we had heard good things about this place.
A challenge finding parking on a saturday night in old port (to be expected).
Once we got there at 7, staff asked us if we had reservations, got asked for the vaxcode + id, and ushered to our table which was good.
We got sat on the mezzanine, first table looking down into the place, I love the decor!
Wooden chairs are small and low! Couldn't cross my legs under the table and I'm a female 5'7.
We got the tartar au saumon, the pieuvre and the calmars fris. The portions were disappointingly small for the price. Like I get that it's higher end, but not even a handful of calmaris for 18, 3 tiny pieces of pieuvre for over 20... tiny chips next to the onion and cucomber filled tartar... Maybe the plates were oversized so the portions looked small? Idk.
The higher price paid was definately not because the product is of great quality. Santos is making a huge margin on it and could/should increase their portions or quality because it feels like a ripoff.
By the time our food got here, the music got really loud, not great for conversation! We were yelling at the top of our lungs almost the whole evening... But at least the music was good! Good job DJ!
We also got drinks!
The pitcher slim was way to syrupy and sugary for our taste, good thing we only got them as a 1 drink and not a whole pitcher. We also got the Henny spritz and the bourbon lemonade. The spritz was fine.
I enjoyed my bourbon lemonade so much I got it twice!
Toilets were fine, the taps in the female restroom are chrome, so all the dirt shows on them.. not a cute look. Please make sure to clean the sinks well, at least have someone making them look tidyier.
Last thing was the paying experience. We asked the addition welll in advance, because we know sometimes it takes forever. And it did! We waited a while to get our addition (long enough for us to chat, go to the bathroom each individually and come back + 5-10 mins give or take).
The machine is set to 18%, 20% or 22%.
I know you can go back and change the tip manually and put in 15%, but who is really doing so after a couple of drinks?
This is shady business practices in my opinion.
I feel like Santos is getting inflated tips on the back of their clients because the paying experience is already unpleasant and the waiter is just standing there waiting for you (which is normal), but you kind of feel bad taking your time to change the tips to 15% (which is fair considering your bill and the good service). I felt cheated on when I pressed 18%, I guess its the price you pay for being convenient and wanting things to go efficiently.
If your client came in to have a good time, get drinks and have fun, don't ruin the experience by over changing them on already over changed dishes and drinks.
It really ruined the experience for me.
Enough to write this review.
Fix your machines, at kampai too.
Thanks!
CELESTE
Went here with my friends for my 20th birthday and it was so fun! My birthday was on Tuesday so girls drink free and they had an awesome DJ! Would recommend
Keli
My husband, daughter and I visited Montreal for 4 nights and had our last night's meal at Santos. We had a great table right by the window, the food and drinks were amazing as was the service and the music. We would recommend this as a for sure to go to in Old Montreal.
Jessica
Je ne vous recommandé pas la place pour la nourriture sans goût et des plats minuscules que même la serveuse était gênée des portions. Ambiance ok mais vraiment déçue avec la nourriture.
Anthony
Great food, good music and the service was awesome
Tamara
Good atmosphere and drinks but the food is disappointing
Martine
Trop dispendieux pour ce qui est offert. Portion ridiculement petite pour le menu de groupe. Je n'ai jamais vu cela ailleurs à Montréal. Trop dispendieux pour la qualité des produits. Ambiance de danse/music mais impossible de danser donc musique trop forte pour rien. Devrait s'ajuster au contexte de pandémie.
Maninder
Decent food, music and Dj was awesome, the staff was rude and the service very disappointing. Other than that the place has alot of potential.
Annie
My friends and I went there for a good time and purchased bottles on a saturday night. The moment we finished the bottles, they asked us to leave... I expected a better service.
Lydia
Good music, yummy snacks (have the dates if you can), but bathroom really needs attention.
Marcela
Amazing staff music they even play a song for my friends bachelorette ❤️❤️❤️
Emily
Great food and drinks, great atmosphere! Santos never fails when it comes to a good night out with friends. No wonder it celebrated its 14th anniversary this year! Cheers to 14 more years!
Maria
Excellent service! Very friendly staff! Good music! 100% recommend.
Rachel
Had a great time! Ladies night deal is so worth it (Tuesdays), music and food were amazing and the staff was so great!
Sophie
Ambiance et musique très bien. Portiers #1 professionnel
Anthony
Had a great night for my girlfriend's birthday. Good food , great music and our waitress gave us amazing service despite the place being booming. Thank you!
