Overall, reviews about Rôtisserie St-Hubert show a mix of experiences, with many praising friendly attentive service, a welcoming ambiance, and flavorful chicken and sides, while others complain about long waits, slow or inconsistent service, and high prices for what is served. Some reports mention good value during lunch and reliable takeout, but others describe cold food, missed sauces, and even uncomfortable conditions such as cold dining rooms or dirty facilities, and a few incidents of rude or indifferent staff. Cleanliness and maintenance are noted by a few as issues, including cramped or noisy spaces and dated furnishings, yet several diners highlight a memorable dining atmosphere and clearly earned loyalty, making it a place that some families return to while others decide not to come back.
I was pretty disappointed by the food, the salad looked great at first but as I started eating & mixing... I started noticing dark mushy pieces in it... Seriously cut my appetite... I find it additionaly disappointing because I went around like 3pm, they maybe had 5 clients throughout the restaurant... so it's not even like they were in a rush & couldn't take a little more time to inspect what they were serving...But hey at least their coleslaw is still delicious 😂. It's unfortunate though cuz the waitress in the bar was absolutely amazing, she was very observant, always reacted nearly instantly to my cues to order & get the check. She's a 5 star waitress in my opinion & addressed the salad situation accordingly but the kitchen really wasn't up to standard... & like... A small Burrata for 17$? I don't know if I'd be willing to give another try to anything other than drinks & appetizers, if ever I do go back.
Restaurant didn't have straws at first for my non-alcoholic strawberry daiquiri (they corrected the error by buying straws mid-shift & then getting me my straw), then they screwed up my main meal when they gave me a Bangkok Salad instead of what I actually ordered, a Club Burger. Fortunately, they admitted they made a mistake when they were trying to remember my order & gave me my Club Burger (I overheard the waitress say she made a spelling mistake ["faute d'orthographe"] to the cook & I got my Club Burger afterwards). Last thing I want to say was that I had a reservation for 2:30pm today & it wasn't until at least 10-20 minutes after 2:30 that I was served, meaning I was waiting at an empty reception area for 10-20 minutes upon arrival. Friendly waitress, but the service can be greatly improved.
May 30, 2024
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Rotisserie à Laval Longueuil Un bémol...les serveurs devraient pouvoir avertir les parents dont les enfants sont turbulents & nuisent à ceux qui mangent La tranquillité est importante. Si l'enfant dérange le service il pourrait avoir un incident fâcheux. Le service était parfait.
J'ai prix la poitrine de poulet grillée à la texane: plat savoureux, mais la poitrine de poulet était ri-di-cu-le-ment petite... si c'était bien 5 onces tel qu'indiqué, alors il faut augmenter le poids... j'ai payé 25 $ (+ taxes, + pourboire) & j'en ai pas eu pour ma dent creuse. Décevant
Missing food items from the menu & from the new special. The service was awful they didn't understand anything. The were so confused. The atmosphere was okay they would need a better kids play place. Overall not the best place to go!
Service très lent on à attendu 10 minutes a l'accueil avant de se faire accueillir & se faire donner une table. Le restaurant était pratiquement vide & tout le service était très lent.. la serveuse était sympathique, encore heureux.. il y avait d'autre clients qui chialait que le service était très lent. On voyait la serveuse "chiller" avec les cuisinier. Ce n'est pas un restaurant que je vais retourner de si tôt.
L'endroit est beau, propre, très grand plusieurs salles à dîner, c'est chaleureux, les employés donnent un assez bon service & aussi accueillants ce qui manque à cette place c'est l'éclairage la lumière est absente, j'ai de la difficulté à découvrir ou à voir la vraie beauté & le charme qui sont reliés à cet endroit par contre il y a quelque chose de beau qui dort à l'intérieur de cette grande place. Remarque : ils ont deux terrasses une qui est assez grande à l'extérieur & une autre à l'intérieur qui est originale, authentique mais pratique.
Merci St Hubert! Apres avoir coché la case ustensiles & mis dans les notes que je voulais des ustensiles vous avez oublié & j'ai mangé ma salade de choux, ma soupe & mon repas avec les doigts! C'est la deuxieme fois que je commande chez vous depuis mon hotel & c'est l deuxieme fois que ca arrive! Vous je me verrez pkus comme client!