Monday

11 am - 10 pm

Tuesday

11 am - 10 pm

Wednesday

11 am - 10 pm

Thursday

11 am - 10 pm

Friday

11 am - 10 pm

Saturday

11 am - 10 pm

Sunday

11 am - 10 pm

Customers describe Rôtisserie Benny as offering fast service and generous portions with flavorful chicken and a notable BBQ sauce, though experiences vary by location. Many reviews praise the food quality and value, yet multiple complaints center on order issues such as missing sauce and other items, with some deliveries arriving incomplete and refunds taking a long time as staff are alleged to search systems or notebooks with no results. Customer service is described as inconsistent, including frustration with being redirected to delivery platforms or told to contact them about issues without resolution. Criticisms include dry or small chicken pieces, poutine missing sauce or cheese, wraps with issues, and fries arriving cold, sometimes requiring customers to pick up items themselves at the counter. Some feedback notes that certain menu items advertised for takeout are not available at some branches. Despite the complaints, several reviews acknowledge the appeal of the chicken, the portion sizes, and a fast, affordable experience relative to rivals, suggesting that consistency and reliable handling of orders and refunds remain the main opportunities for improvement.

Reviews for Rôtisserie Benny

Food

Service

on Google3.5 (700+)

*as of 2026-04-01

3.3 133 ratings

5★

33%

4★

15%

3★

2★

40%

1★

Write your review

Reviews often mention

poulet(12) rapide(8) sauce(6) poutine(4) livraison(4) prix(3) sec(3) frites(3)

Review Summary

Page 3 of 3 - 46 Reviews

Daniel

5.0

Du poulet bien chaud, pas sec comme st-hubert!! En bonne majorité les frites son délicieuse !! Service rapide malgré l'achalandage 🤟🤟🤟

Jan 9, 2024

on Google

Julie

Toujours rapide autant en livraison qu au comptoir accueille souriante jovial Je recommande 100%

Dec 29, 2023

Francis

Commande en ligne fait un vendredi soir à 18h36 & reçu la livraison 11 minutes plus tard. Wow je suis sans mot ! Bravo pour le service

Dec 15, 2023

Silvie

3.0

Très cher pour 2 choix du chef

Dec 13, 2023

Sara

2.0

17$ pour une mini salade cesar & une mini cuisse de poulet, il y avait un cheveux noir dans ma salade, caissières qui ont l'air bête, même pas capable de s'excuser pour le cheveux dans ma salade? aucun remboursement? aucun rabais? aucune excuse? service 1 étoile pas plus, wow.

Dec 2, 2023

Johanne

Beloeil poulet pas assez cuit décevant

Oct 15, 2023

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Review Summary