Ristorante Beatrice

Ashley

5.0

I don't even know where to start! Thank you Beatrice for making our engagement dinner something we will never forget. From the moment we walked in the door it felt like we were treated like royalty! The service was absolutely incredible - so much so that we STILL rave about it over a week later. I have never seen such a dedicated staff & to be quite honest, none of us have ever had a service this exceptional. If I could give 10 stars to the service, I absolutely would. Of course the food was absolutely AMAZING. From sharing the starters & a pasta dish, right into our main courses, everything was absolutely delectable. I personally had the lamb chops & wow - the best lamb I have ever had (& kudos for the suggestion). Topping our meal off with a special dessert & sparkle to celebrate my fiance & I was just the perfect special touch. We will never forget our experience at Beatrice & it is quite a special place to eat. We will certainly be back & will highly recommend to anyone & everyone we know in MTL! Cheers to Beatrice. 20/10 stars for sure!!

Jul 10, 2024

on Google

Sarah

3.0

Let me start by the fact that the food is amazing. We were a group of 8 & everything from the salad, the tartare, the octopus, to the fish, the lamb chops… everything was beautifully made. The place is so beautiful & the atmosphere is great & warm.
I usually tend to review on place & not on google, but didn’t get the chance/the energy for it tonight. But here it is;
The only negative thing was the service.
I am reading the reviews & it seems to be a rare experience but i think that it would be helpful to review for the better. Our serveur Dave, was definitely not professional tonight. You know when a customer asks for help to choose from ur menu, u can answer by ur best seller plate or maybe ur personal choice. No need to reply by:”did u read the menu sir?”. I find it rude a bit.
Second, bringing the bill before we asked for it, & assuming it will be one bill…maybe check with us or ask us before putting someone in that position.
Third, maybe wait for us to finish our transaction before pulling the terminal with the card inside.
It seems to me that the service was rushed in a rude way. Its a shame because the place/food are great.
I believe in the customer service & in the experience. When you go to a restaurant u are not only paying for a product but for a whole experience. I find it disappointing to go to a place with such a high standard & get this kind of service from the “salle manager” himself.
Although, the other waiter (no name) who took care of some of our drinks was so nice.
Regardless, we thank you for the delicious food & i hope this leads to an improvement.

Sep 7, 2023

on Google

Dana

5.0

The Focaccia bread they served is the best in town😋
Nice service & atmosphere.
We tried from the appetizers shrimp Tempura & it was so delicious, Burrata salad also so yummy, & the grilled lamb chops must try it .

Aug 23, 2023

on Google