Une fine cuisine santé et créative, un design soigné et chaleureux ainsi qu'un service attentionné pour une expérience gourmande unique. Au menu, une déclinaison de plats de saison, éphémères et délicats. Pour une cuisine parfois festive et rassembleuse, parfois émouvante, toujours mémorable.
Les avis sur Restaurant Lumami montrent une expérience globale très contrastée: des prix élevés et des portions qui ne satisfont pas toujours la valeur perçue, des plats parfois fades et d'autres trop intenses, et une impression d'incohérence selon les plats. Le service est souvent décrit comme chaleureux et efficace et l'ambiance, notamment autour du spa et du lounge, est appréciée; cependant beaucoup signalent une cohérence insuffisante entre l'offre et le cadre, et certains indiquent qu'il serait préférable de considérer certains plats comme des entrées plutôt que des plats principaux. Des points positifs récurrents portent sur des entrées plaisantes et sur le choix de vins locaux, mais l'expérience globale reste inégale et plusieurs convives préfèrent dîner au spa ou manger ailleurs lors d'une journée passée sur place.
Je n'ai pas pus me rendre Chemin impossible ! J'ai brisé ma voiture Vraiment j'aurais aimé juger le spa J'ai du mal à comprendre comment il font pour avoir une clientèle.
I absolutely love it here. We've come twice & it's the perfect location & a lovely experience overall. The prices aren't great & their online promotions are misleading but otherwise it's my favorite spa within 1hr of Montréal.
Such a gorgeous hidden gem of a Spa nestled in the hills near Bromont. Beautiful views of a small private lake with no other properties in sight. I had a very relaxing afternoon & evening there with 0 complaints. The staff were very friendly, & the variety of offerings was perfect. If you're ever in the area, sore from a day of skiing, or needing to relax after a long week, this is the spot.
This is our preferred spa. Spa is located in beautiful place with lake view. There is nice restaurant with tasty & healthy dishes. The personal is very friendly.
Je commence à avoir quelques points de comparaison en ayant testé plusieurs spas de la région & celui ci n'est vraiment pas dans mes favoris. Les + : - L'environnement est superbe, c'est exactement ce que je recherche quand je vais passer une journée dans un spa. Une vraie incursion en nature, coupée du bruit de la route & de la ville. - Il y a pas mal de bains chauds ce qui est agréable pour ne pas être les uns sur les autres - les peignoirs sont de grande taille ce qui est vraiment appréciable quand on est gros/grosse ! - le système de numéro de bracelet permettant de tout payer à la fin est très pratique Les - : - l'accueil est assez froid & peu chaleureux - aucune carte ou présentation du site n'est proposée ! En soirée & sous la neige amusez vous à découvrir le site à l'aveugle & sans glisser ! Il n'y a pas plus d'indications sur le site comme des panneaux qui indiqueraient les sources chaudes, leur température, les pièces de repos, les sauna... - les vestiaires ne sont absolument pas adaptés au monde qu'ils peuvent contenir. C'est trop petit, impossible de se changer tranquillement & il semble n'y avoir aucune ventilation donc on y meurt de chaud ! J'ai bien failli y faire un malaise avant de partir. - l'hiver la moitié du site est fermé & aucune installation extérieure n'est praticable (mis à part les bains) ce qui me fait poser la question du prix qui me semble extravagant compte tenu des services disponibles. Installer des feux & des chauffages extérieurs serait un vrai gain à mon avis ... - le service à LUMAMI pour un thé était extrêmement long & chaotique. Nous avons dû patienter 1h entre le moment où nous nous sommes assis & celui où nous avons bu notre première gorgée de thé - le stationnement est trop petit, ce qui oblige à se garer en contrebas laissant une immense pente à monter. Pas génial pour les personnes âgées ou à mobilité plus réduite. Encore moins en pleins hiver & de nuit ! Cette pente est aussi empruntée par les voitures ce qui fait un point de rencontre piétons / véhicules extrêmement dangereux ! Bref je suis relativement déçue compte tenu du tarif. Je pense que je réitérerai une autre fois à une autre saison pour voir si la majorité de mes points négatifs sont corrigés ou différent. Car J'ai l'impression que l'hiver n'est pas une saison idéale pour profiter de cet endroit, ce qui est dommage dans une région où l'hiver & la neige courent de novembre à avril ... pour autant, certains des autres points négatifs ne sont pas liés à la saison .
18 févr. 2024
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We have visited Balnea Spa twice. Once for the baths only & once with the reservation of a duo massage. Both times we have concluded that if we compare the price charged (including massages approximately 100$ +tax more per person than some other thermal spas) with the amenities & the scale of service offered it simply isn't worth it & it is a much better experience at other establishments we have visited. For context we are frequent spa goers: we go to the spa every 2-3 months for the last 6 years & have tried various locations throughout Quebec. POSITIVES - Stunning views - If you stay later in the evening watching the stars from the baths it is absolutely breathtaking. - The massotherapists are very skilled, knowledgeable & offer exceptional service. We both had some of the best massages to date. - A large cup of tea was offered after the massage & there is an opportunity to give feedback on the service received. - Bath robe (plus sizes available upon request) & towels included in the price. - The "Joue Braisé" dish was a small portion but absolutely delicious as well the cauliflower dish was a very good portion & tasty. NEGATIVES - The parking near the spa is small & you will likely have to park further down but unfortunately there is no salted or sanded walking path or steps established & the snow was compact & slippery (when walking back down to the car at night I almost fell & the lady walking down next to us did fall & her spouse had to help her back up). - The phone lines close at 5pm & there is no way to contact anyone in case of an emergency (if someone is injured in the parking lots further down where no one can see, it would be impossible to call a spa employee for help after 5pm even though the spa is opened much later). - Outside at the spa there are signs that indicate that the floor can be slippery but there are many areas & in particular two stone staircases that go down the center of the spa down towards the long pool overlooking a beautiful view that do not have rubber matts. My husband slipped but was able to balance himself however the man that came down the same stairs a while later fell hard down those same steps. We didn't see him fall but we heard him & turned around from the long pool & saw him on the floor. It took him a while to get up & he was holding his hip & limping after the fall. No employee was present to see what happened or offer assistance. We all understand it is an outdoor spa in the winter & that it will be quite slippery however rubber matts are nevertheless necessary & a safety minimum in my opinion. - The dry saunas are much smaller than at other spas & there aren't many to choose from. - We have found that overall (although not all) other spas have more of a variety of pools/saunas/lounges/experiences to try during our stay. - In the summer there are more options to lay outside but in the winter it is too cold to sit outside without any warm fires or outdoor heaters so everyone crowds in the lounge area indoors which isn't pleasant or relaxing when waiting for a massage or when wanting to grab a snack or drink. - Do yourself a favour & avoid ordering the cheese board. I genuinely feel this board is an insult to clients. The serving size needs to be adjusted or then the price needs to be lowered. For 18$ + tax we were served 3 slices of cheese & 6 crackers with onion chutney. When I say slices I mean like a sliver of cheese you would cut yourself from a block of cheese as a snack. I am sorry but there is no way that 3 slivers of cheese about the size of a finger & 6 small crackers are worth 18$. It is not a cheeseboard when the whole thing is the same serving size as a single children's snack pack (truly without any exaggeration). I hope our cheeseboard was an anomaly & that it is not always served like that because I genuinely found it both unbelievable & insulting to my intelligence & my wallet. Other menu options are much better although selection is very limited (see above in positives).
Por primera vez fui a un spa en Canada y fue excelente, las instalaciones, el personal super atento y amable, compre el shampoo y acondicionador que venden en la tienda espectacular y espero volver con el resto de la familia....recomendadisimo
My favorite spa in Québec (& I have visited a lot of them). Beautiful in the winter & summer months. The massages are great & the restaurant will be the best part of your day. Delicious!
C'était une belle expérience. J'ai été à Balnea Spa en plein hiver. C'est tellement agréable les changements de température, les eaux chaudes, les eaux froides, les chambres à vapeur, l'accueil, les plats. Vraiment tout est amusant là bas.
Summary: clean, pleasant, good view-the large infinity hot tub is a real pleasure-but get someone to give you a tour when you show up, or you will be wondering if there is something you missed. I'm torn because on one hand, we had a lovely time, & there are lots of different areas & things to do, but on the other hand, there were a bunch of tiny things that sort of added up. Is it worth visiting? Yes, please go & have fun! I'm glad I went...but next time I'm looking for a short trip out of the city, I might try somewhere else. Made a reservation through a local hotel. We were interested in seeing if there was any last-minute availability for a treatment. The hotel called on our behalf-it's part of the promotion they offer-but the hotel staff said that they were unable to get a call back. We eventually gave up & just made the hotel reservation for the day so that we could keep our room. A number of reviewers seemed to have issues with the noise, but this absolutely wasn't a problem I observed during the day. Everyone tried to obey the rules (a map showing you the silent & whispering areas would be welcome). However, we had a full-day pass, & did note that people became a little more lax after about 8pm. I even walked into an upstairs chill-out area where someone was watching a video on their phone (?). So I think the staff is doing a great job during the day, & it's probably harder to take care of the noise level & finish up in the evening. I did have a laugh at everyone here who smuggled their phones into the place. As others have said, I was hoping there would be a map or a guide to the spa, but we weren't offered anything, even when we told the desk staff it was our first time. I noted a sign in the changing room that there was a yellow button by the door we could push to get a tour...but I couldn't even find the button! The lack of direction felt especially pronounced because it was winter & some of the areas were closed. After I took a really good walk & look around, I felt a little more like I knew what was going on. Again, maps, clearer signs (color coded?) & maybe even lines on the floor could help. I get the impression that they have been expanding in a variety of directions, & the new additions are very nice. I hope the next step is maybe some bathrooms, as there aren't many (& some are used as private changing stalls for ladies who aren't comfortable with the locker rooms). The spa resto is expensive & healthy, not any different from any other nice spa I've been to. Good veg options. My partner & I ordered a not-very-hot chocolate that I wish had been, well, hotter. But, you know, going to a spa to detox & then filling up on booze & marshmallows isn't exactly a brilliant move on my part either. All of this is minor stuff, except for what is maybe a safety issue: an area in front of some steps, where the flat, concrete sidewalk suddenly slopes down. I almost took a tumble, so be careful. If you visit during the winter, there's a lot of heated mats & such around, which is good. They say sandals are optional but I wouldn't really want to risk being barefoot in sub-zero weather. You do you, though, babies. You do you.
Ce spa est absolument magnifique. & il y a tellement de beaux trucs à faire sur place. La vue sur les montagnes est à couper le souffle. Ça vaut le déplacement & c'est sûr que j'y retournerai
