Restaurant Balam

Abee

5.0

Food & drink was exceptional & delicious. Energy & vibe was pleasant. Service was above & beyond. Sarco (supervisor/ waiter) made sure we were comfortable & that everything was good. The food is like an art piece with so much flavor. Would definitely go back & highly recommend it.

Giuseppe

5.0

Very nice ambience, delicious food & amazing drinks, just a little remark the service very good just a little slow but besides that all amazing 👏

Sahily

5.0

This is such a beautiful place for we came today end everything was just perfect, places is super beautiful, the drinks were sooo good, our bartender Camilo was charming, his suggestions for food & drinks were spot on. The food was delicious, we had guacamole 🥑 & the beef tacos & really was one of the best tacos I have so far. Our server Sadoc was really nice, & helpful, I was super happy.

Stephanie

5.0

Food is always good & fresh.
Great drinks & very good service.

Mela

5.0

I've always wanted to try this terrace when they first opened & today it was the day for me & honestly it was exactly what I expected! Amazing Mexican menu with great drinks. I got the lamb shank & ceviche & baby that was worth every dollar! I came during the day so it was nice & calm. I'll come back for night time when it's more vibrant! Thank u for the great food & service.

Pamela

5.0

Yummmm! Beautiful space. Attentive & friendly service. Incredibly delightful food with gorgeous presentation. Sadoc & Daniel were personable & professional. I can't wait to come back & sample more of the menu! Our drinks were beautifully crafted.

Lia

5.0

It was an amazing experience the bartender Juan Camilo was incredibly kind & professional, & gave us a great show with making the drinks. My mom & I had a great evening supper here!
Also the fish tacos were splendid & tasted amazing, completely different from tacos we've had before.

Christina

3.0

The thing is that the service is very slow coming from the waitresses. I saw the drinks being quickly ready from the bartenders & just waiting to get picked up & this probably explains why the drinks taste dilluted. Its really too bad because it is a very beautiful place with a lot of potential but there is some training to do, especially with the price you are paying you expect a similar, decent downtown upscale service & we did not get that at all. It felt very fast chain unfortunately. Hopefully it gets better, but it does make me second guess another visit

Vicki

3.0

Drinks were watered down; we had to ask them to add more liquor to our cocktails.
No water was served when seated. We had to ask the waitress after being seated for a good 15-20 minutes. Felt like we were disturbing the waitress when asking for a request.
Overall; nice atmosphere & decor; top notch music; food was good; but they need to work on their service or else they'll loose clientele.

Patrick

2.0

I was surprised that a restaurant like this has such a terrible service. Waiting for the drink forever so that the main came before a simple beer. Waiters wasn't really available but we almost got 2 times the food of someone else.