Pizzarella

Stefano

4.0

You can tell that there is new ownership of the restaurant. Quality & consistency is not the same... When you're ordering from a place for so long but now items change, don't treat people like idiots when they get it'wrong'. Don't arrogantly tell a client over the phone to look at the menu next time before ordering. Your menu has changed. It's also wrong online. Get it right before you tell a client they are wrong. Also, you're displaying an Italian flag on your menus, but if you don't understand what focaccia is, then don't put the flag & don't call yourself a pizzeria.
Edit. I'm editing my review because they changed owners once again & the service & food is much better. Maybe not as good as initially, but id like to give them some time to figure out their processes.

Alex

5.0

PIZZERELLA - écoutez-moi bien : je suis chef depuis 15 ans & je n'ai jamais vécu une expérience de livraison aussi parfaite de ma vie. C'était un 15 sur 10, sans hésitation.
La pâte : irréprochable. Texture, goût, cuisson - chef's kiss.
La garniture : généreuse, équilibrée, parfaitement maîtrisée.
& les frites… qui diable prend encore le temps de faire de vraies frites maison dans une pizzeria ? PIZZERELLA le fait, & elles arrivent croustillantes, chaudes, dorées, absolument impeccables.

On sent la rigueur, l'amour du métier, la fierté de bien faire les choses.
Je vous applaudis, je vous tire mon chapeau.
Demain, je passe en personne pour vous féliciter.
Respect total. Continuez comme ça - vous venez de gagner un client à vie.

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ENGLISH

PIZZERELLA - let me be crystal clear: I've been a chef for 15 years & I have never had a delivery experience this flawless. This was a 15 out of 10, no exaggeration.
The dough: perfect. The texture, the flavor, the bake - chef's kiss.
The toppings: balanced, generous, just masterful.
& the fries… who on earth still takes the time to make real homemade fries in a pizzeria? PIZZERELLA does, & they arrive crispy, hot, golden, absolutely spot-on.

You can feel the discipline, the pride, the craftsmanship.
I applaud you. I bow to you.
I'm coming tomorrow in person to congratulate you.
Nothing but respect. You just earned a lifetime customer.