Pâtisserie Mahrouse est décrite comme une adresse incontournable pour les amateurs de pâtisseries orientales, où un décor dépaysant et une atmosphère chaleureuse accompagnent des gâteaux savoureux tels que baklava, knafeh, halawet jebne et kunafeh, avec une large variété de desserts arabes traditionnels et de glaces perses. Le cadre est régulièrement salué pour son atmosphère et son décor damascène qui ajoute au charme du lieu. Le service est généralement perçu comme attentif, sympathique et efficace, avec des échantillons gratuits très appréciés; toutefois certains visiteurs remarquent des temps d'attente en période de forte affluence et trouvent que les portions sont parfois petites pour le prix. Certaines critiques portent sur une transition vers des contenants jetables et sur une offre parfois limitée en fin de journée. Dans l'ensemble, l'expérience est positive et l'adresse est recommandée pour passer un moment convivial et déguster des spécialités syriennes et arabes de haute qualité.
Came today arount 4pm. It was complete chaos. No line, no numbers. I waited 20 min before being served. Every customer coming in after me would cut me & be served before me. No manners. The more aggressive & assertive the quicker the service. As a worker finally approached me & started talking to me, an older gentleman cut me off while I was telling her what I wanted & she went on to serving him instead. Got fed up & confronted her for serving everyone else but me. When doing customer service its important to keep an eye on who you see behind the counter first. Many other customers take advantage of your lack of awareness which causes an unpleasant experience for others.
Tried the Middle Eastern breakfast here & really enjoyed it. The place is beautifully designed, the menu is thoughtfully curated, & the food tastes great. Portions are a bit small for the price & waits can be longer during busy times, but it's still a charming spot that's perfect for gathering with friends or family.
Every time I go I'm not deceived, haleiwit il jibn is amazing. Knefeh is excellent & the one like ossmalliyeh is amazing too ...... I still need to try their ashta Ica cream ....i love their pastries
Wow I love this place so much!
They have the best pastries here. Service is amazing & they really value you as a customers. The free samples are sooo yummy 😋 Roxanna was very nice serving us!
Mahrouseh is truly a gem. From the moment you step inside, you are transported to another time & place. The oriental décor is absolutely mind-blowing-filled with beautiful antique pieces that instantly remind you of an old Damascene house, complete with a charming fountain in the middle. The atmosphere alone is worth the visit.
As for the desserts, the selection is outstanding. They offer a wide variety of traditional Arabic/Eastern desserts as well as Western options, all prepared with exceptional quality & care. The taste is simply amazing. I ordered Halawet El Jibn, a very traditional Syrian dessert made from semolina, cheese, blossom water, & syrup topped with crushed pistachios-& it was perfection. They also serve Kunafeh & many, many other delicious desserts that are hard to resist.
The staff are incredibly friendly & welcoming, which adds even more to the experience. I even asked why they don't open a new branch in BC, & the answer truly impressed me. They explained that maintaining the highest quality is their top priority, & they refuse to compromise by sending their chefs elsewhere-even though they receive requests to open branches in many major cities across the USA & Canada.
That level of dedication says everything. I'm very pleased to have visited Mahrouseh, & it's a place I would happily return to again & again. Highly recommended!
Mahrouse Patisserie is a public service. Everything is fresh, everything is good, & the downtown location just saved me a long, emotional drive to Acadie. My gas tank & my mood both say thank you.
I had the knafeh & it was really good. Yes, it's smaller than the Lebanese version we all grew up with. No, I'm not mad about it. Quality is there, flavor is on point, & it clearly knows what it's doing. Very tasty, very satisfying, very'okay fine I'll come back.'
Service? Impressive. Friendly, efficient, & fast, like they know you're there for serious dessert business.
One small comment though… the kaake.
It is tiny. Not'cute' tiny. More like'is this the sample?' tiny. Please make it a bit bigger. I'm not asking for miracles, just something that doesn't disappear in three bites.
Overall, amazing spot, fresh desserts, great service.
