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Amenities, services & more
Reviews for PALMA
| Food | |
| Service |
Reviews often mention
vibe(43) music(26) drink(25) recommend(23) sushi(19) cocktail(18) harold(18) attentive(16) bar(13) beautiful(12) musique(10) highly recommend(9)
2 Stars instead of 1 because Angeline our waitress was very pleasant to us. & what occurred was not her fault.
Now
I've been to Palma before for drinks & music, & the vibe is always great. Unfortunately, our birthday dinner experience was extremely disappointing.
We (group of 3) had an 8:30 p.m. reservation & arrived on time, but our main course didn't arrive until 10:30 p.m. a full two-hour wait. We received one appetizer early on, but the delay was so long that we had to order another just to get through the wait. By the time our tomahawk platter arrived, I had lost my appetite entirely. Eating a full meal that late wasn't enjoyable & completely took away from what should have been a special evening. What should have been a joyful celebration turned into an exercise in patience, trying to stay in good spirits while waiting endlessly.
Our waitress was apologetic & explained that the system had overbooked tables, yet there were empty tables throughout the night, which made the explanation hard to believe. The food itself was okay but underwhelming for the price entrées were better than the mains.
The bill came to $800+, & we still left with half the food packed to go. As compensation, the only thing offered was removing a $15 cake-cutting fee, which felt almost insulting given the circumstances. For a restaurant at this price point, waiting two hours for food is unacceptable. Great vibe for drinks but book dinner at your own risk. Go drink & dance, for food eat somewhere else.
Une endroit chique, où ont peut faire de belles rencontres.
La musique est bonne & une bonne ambiance !
Je recommande +++
Une parfaite soirée d'anniversaire entre filles! Notre serveuse Loriane a rehausser notre expérience. Je vous recommande. À 23h ça change en club! Enjoy MTL
just had the most horrible experience, wouldn't recommend this place to anyone
Our experience was underwhelming at best. I got the lobster but would not recommend it. It is a lobster tempura so it is deep fried, & it was basically a mouthful of grease with little to no taste, litterally feeling the oil drip in your mouth when you bite into it. Might as well drink oil at this point, I could not finish it.
While the presentation has a lot of panache, the taste & quantity were not there & I found the price ($69 plus tax) really steep for about 8 oily bites as nothing else is edible on the plate. You would need to order sides as the lobster does not come with anything else. I mentionned not liking the lobster to our waitress but that fell on deaf ears as she could not care less.
My friends got some of their signature rolls which were good enough, the portions at least are satisfying. The alcohol free cocktails are practically the price of a coktail dowtown Montreal ($18). Beware of the automatic 18% gratuity that our waitress told us to add to if we wanted.
This is our second time there & we won't be back.
Extremely unprofessional staff, coat check lost my jacket that had my car keys in it, i had to leave without a jacket in -30 degree weather. The manager, the coat check girl & the bouncers acted as if i had done something wrong, even though they were the ones that had given my jacket to the wrong person.
Nice Montreal restaurant Overall
The food is good & the presentation is excellent
The service is very friendly. Sabrina was pleasant & knowledgeable
The only problem is the music being a little loud
Most unprofessional establishment in Montreal, horrible management team & awful care for their customers. Not worth the visit
Nous avons choisi le menu à 145 $ par personne. Le repas était bon, mais le rapport qualité-prix nous a semblé excessif. L'ambiance était agréable, bien que légèrement bruyante.
En revanche, grosse déception concernant le dessert intitulé « assortiment de mignardise » : cette appellation laisse naturellement entendre qu'il y aura plusieurs pièces. Or, comme le montre la photo, il s'agissait uniquement d'une petite tartelette. Nous avons trouvé cela très décevant, voire irrespectueux au regard du prix du menu.
Palma is a cute & visually appealing place, but it's very noisy. The menu is limited, only the sushi were good. However, it's really overpriced for what you get.
This restaurant provided the worst service I've ever experienced. It's essentially a club with a restaurant attached. I went there for a friend's birthday & arrived at 9:30 p.m. Our food didn't arrive until 11:30 p.m., which was incredibly disappointing. To top it off, they add a 20% tip to your bill after that terrible service.
Went for a nice dinner! Service was absolutely amazing - shoutout to Thomas & Sabrina! Will definitely be coming again with more friends !
Horribly loud, disrespectful night club to have to put up with in the neighborhood. Ladies, stop screaming in the street when you leave, we are trying to sleep.
C'est la deuxième fois que je mange au Palma à Montréal & que je fais une intoxication alimentaire sévère dans la nuit qui suit. Douleurs abdominales intenses, malaise général je suis encore très mal au moment d'écrire cet avis.
Une fois, ça peut arriver. Deux fois, ce n'est plus un hasard. Il y a clairement un problème de fraîcheur ou de manipulation des aliments.
C'est vraiment dommage parce que l'endroit est apprécié, mais la qualité sanitaire doit être une priorité absolue. Pour ma part, je n'y retournerai pas & je conseille au restaurant de revoir sérieusement ses standards d'hygiène & de conservation.
The food was okay but very pricey. It was over an hour wait for our main dishes. When this issue was escalated to management, instead of compensation we were given shots that were never asked for. The interior was nice but the music was obnoxiously loud. Overall I do not recommend this place & would not go back here again.
The food was incredible & the service was top notch. A must visit! Hector took service to a new level.
