Reviews of Onigiri Shop show a generally positive impression of flavorful onigiri, a wide variety of fillings including vegetarian options, and good value, with many customers noting fresh ingredients, neat preparation, and fast friendly service. The dining experience is praised for helpful guidance through the menu and attentive staff, but several visits raise concerns about inconsistency between dine in and takeout, with rice sometimes undercooked or bland, fillings dry or not as flavorful as before, and occasional misorders or items missing. Several critics highlight packaging and practicality issues for takeout and some episodes of unprofessionalism or miscommunication, alongside a few strong warnings about reliability. Despite these issues, many reviewers still recommend Onigiri Shop and describe a welcoming atmosphere, high flavor potential, and plans to return, while others urge the owners to address order accuracy and staff professionalism.
was really excited to try the onigiri in Verdun - I'd been wanting to taste them for a while. Unfortunately, we really didn't like them. We found there was way too much rice compared to the filling, & overall they were lacking flavor. Honestly, they just weren't very good.
That said, I do want to mention that the guys who served us were very, very, very nice & genuinely kind. The service itself was great.
We tried them a few months ago, so maybe things have changed since then - I'm not sure - but for us, the taste just wasn't there.
I had a wonderful experience there with Juliette! They were able to give me personalized recommendations, & guide me through the menu. Service was fast & friendly! All in all really good!
Mar 3, 2026
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My husband went to this location in person a few weeks ago & came home with the most delicious spicy tuna & Korean chicken onigiri. I ordered on Uber eats about 30 min ago, since I couldn't go in person & to say we were disappointed would be an understatement. We ordered the same thing as the first time & decided to try the miso beef variation. The rice was more than warm & the filling lacked taste. The texture was also not the same as the first time we went. It's like we ordered from a different spot entirely. We will reconsider going back.
It was my first time here. I ordered 4 classic onigiri with different flavors. They were prepared in front of me neatly & with great attention to detail. The rice had a perfect texture, & the filling was very tasty. The man who served me was kind & friendly. Thank you very much for the pleasant service.
Je suis très déchiré en écrivant cet avis. Voici le pourquoi:
Première visite, service hors pair + Onigiri exceptionellement délicieux.
Aujourd'hui, dimanche le 11 janvier, midi: 35 minutes après l'avoir placé, je suis toujours à attendre ma commande.
Les 2 employés présent démontrent des signes flagrant de manque de professionalisme. Ils ne s'aident pas, s'écoeurent & s'envoient promener devant la clientèle. Aucune coésion, ils ne respectent pas l'ordre des commandes.
C'est malheureux, je laisse un 4 étoiles car je souhaite encourager ces entreprises mais ça doit être souligné & j'espère que les proprios feront un suivi.
Le plus insultant, le pourboire laissé quand on paie... il y a maintenant 45 minutes.
&... ils se sont trompé dans ma commande à emporter.
The reviews really hyped this place up. & it wasn't necessarily bad, but maybe I was just too excited.
The ratio of rice to filling was overwhelming & each one I had broke open way too easily.
Flavour was good & portion is solid but just put more filling & wrap it tighter.
Great onigiri for a good price, can get 3 onigiri (2 simple & 1 fusion) + a drink for less than 20$. The onigiri are quite filling & aren't the small one you would imagine from movies or shows.
Amazing service!
The staff is so friendly, they are super fast & efficient & the place has a very warm & inviting atmosphere.
I suggest it to everyone 😁
Rice was overcooked & underseasoned, filling was dry & over salted. The nori was too small for the amount of filling, soggy, & the whole thing fell apart in the container. I went to another onigiri shop last year that was quite good, so not sure what happened here...
