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Commodités, services et plus
Commodités, services et plus
Avis pour Ô Wok
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thai(27) pad thai(19) chicken(18) fried rice(12) dumplings(12) dishes(10) soup(10) recommend(10) général tao(9) ramen(9) rice(9) curry(8)If you love Jamie Oliver's Asian food recipes, this will be your to-go place.
You can recommend this restaurant for your enemy, I am sure they will regret deadly
Disappointing & Rushed Experience
Unfortunately, our visit was very disappointing. From the moment we sat down, we felt rushed while ordering, despite the restaurant having many empty tables & our visit lasting only about an hour. The waiter was impatient & came across as rude, especially when we asked questions related to my daughter's dietary restrictions, which should have been handled with more care & respect.
The food itself did not meet expectations. Mushrooms were served raw, the beef tartare was missing an egg yolk, & overall the dishes lacked flavor, which made the high prices even harder to justify.
To make matters worse, an extra beer was added to our check by mistake. While it was eventually removed, there was no apology, which felt unprofessional.
Between the rushed service, lack of attentiveness, food issues, & overpriced, underwhelming dishes, this experience fell far below what we expected. Sadly, I would not recommend this restaurant & will not come back there. I was there for family dinner & everyone were disappointment & spend $$$$. Avoid this place.
To the owner of Wok: let me help you out here as your restaurant has potential but based on my experience (& now seeing all these reviews-it's not just me) While your food has potential (waygu potstickers & dumplings) the service is poorly managed. Despite being seated within 10-15 minutes, we waited over 2.5 hours for our meal. The restaurant needs to improve how it organizes service, manages clientele, & flows food out of the kitchen. The strain on the waitstaff was uncomfortable to watch, with frustrated patrons openly voicing their dissatisfaction. When we raised concerns with the manager after two hours, the response was dismissive & unapologetic. Our mains came out-cold & unseasoned. On a $300 CAD bill, there was no effort to ease the situation-just the check & a rushed goodbye. We paid our bill & left. There was ZERO hospitality. The restaurant appears to rely on being the only Thai option on the mountain, but after years of visiting, this experience ensures we won't return unless you guys make some major changes in the kitchen & hospitality.
We didn't wait for the table which surprised me since every other restaurant was packed .We thought we hit the jackpot .Well….turned out that we waited for the food for 1 hour & 45 minutes & who knows how much longer it would've taken & we decided to leave. After a hour we only received our appetizers.
I wish I could comment on the main dishes but I can't since we didn't get the food but the appetizers were mediocre .
They had few tables downstairs & a 12 people party upstairs that they got their food after an hour & more of waiting .The waiter kept saying our it's next , 5 more min but 45 min later there was no food .If you are seated upstairs seems that they forget about you & prioritize the tables on the first floor . Not only after all of this, the food was very expensive for just a few appetizers & drinks.
They did not comp the appetizers & drinks but here we are with two kids at 8 pm looking for a place to eat in the village when everything it's booked during this time of the year & has a long wait. It's a place I will never go back & think twice before going in.
This place was absolutely AMAZING! don't understand how there is only 3.1 stars. I think this is honestly the best place to eat at the resort. The service was truly outstanding, our server was beyond attentive, kind, & funny! The food was delicious & made us sad we couldn't bring the restaurant with us! Portions were also very generous!! Definitely make this place a priority to eat at!
While walking around looking for a good spot.
We barely noticed this place due to lighting inside it was dim & we assumed it was closed.
Until the server passe by the window & we decided to check & see..
Cozy little place...
The price was high... mind you location & touristic area...
The general tao was sweet & nice. My only down side was the type of rice that was given with it...
The Ramen we ordered beef & got chicken.
It was good.