Muze Lounge & Terrasse

Andria

2.0

We booked this restaurant for Valentine's Day thinking it would be a cute new place to try. Unfortunately, other than the nice vibe of the restaurant, I would not recommend going here based on our experience. 1. We were sat in the corner of the restaurant & did not have enough space to move our legs for how crammed it was. We asked the hostess if we could change table (there were approx. 8 empty tables in our section). She said that she could not because they were fully booked (I understand that) however she could have put someone else there. We then asked our waitress to see if there was ANY possibility to change spot because we didn't have leg space & showed her our leg space & she said "ah ouain c'est vrai mais non". At that point, we just took the L. 2. The waitress refused to serve us in English. When we would speak, she would reply back in French. I understand that we are in Quebec, but given that the restaurant is located in DT MTL in a hotel, maybe the staff could make an effort to reply/serve their anglophone customers & English speaking-tourists in English. She clearly understood English as she was replying in 3. We arrived at the resto at 7:30pm. They had approx. 5 main course meals that you can choose from. We asked if we could get the bowl & she said that they had run out which is a bit odd since it was quite early in the evening & many couples around us had ordered the pre-made vday menu. 4. We got our entree & once we finished, the waitress passed by & asked if wanted the bill. Mind you, at this point we did not even receive our main meal yet. She did not admit that she forgot to put the order in & we had to wait another 40 mins on top of the hour that we were already there. 5. The waitress did not bring us water. We had to ask for water & when she brought it, she brought 2 glasses that were half full. 6. We both got burgers & they tasted fine. The sauce was not spread evenly on the bun so every time I took a bite, the flavour would change - I was not a fan of that. The pairing of the BBQ dipping sauce & Asian-flavoured salad did not pair well. There are many other restos in MTL where you can get a better burger for cheaper. 7. I forgot the name of the cocktail that I got but it was the one with cream. It was so strong, I had to gulp it down like I was taking a shot.

16 févr. 2024

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Coralie

2.0

Alors, par où devrais-je commencer... J'ai assisté à un dîner samedi soir dernier, le 6 janvier. Nous étions tous mécontants avec la lenteur & la piètre qualité du service; d'autant plus que la nourriture laisse à désirer. Premièrement, les plats ont pris une éternité à arriver à notre table, laquelle était encore en service bien après l'heure de "fermeture". De plus, le dessert affiché sur le menu de groupe, qui nous avait été imposé, n'était pas disponible. Cela ne nous a jamais été communiqué, & sans préavis, ils nous ont servi une ancienne bûche de Noël, un 6 janvier... La gérante n'avait aucune solution à nous offrir lorsqu'on lui a communiqué notre mécontentement face à tout ces inconvénients. Cela dit, je ne vous recommande pas dutout ce restaurant, il n'est pas à la hauteur. Ça ne vaut ni le prix ni la peine, d'autant plus que toute critique a été rencontrée avec indifférence & mépris. Quelle honte!

10 janv. 2024

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Kyle

5.0

Superbe soirée pour notre groupe de 5 hier.
La nourriture est abordable, fraiche & servit rapidement.
Les cocktails sont préparées avec soin & les ingrédients sont bien proportionnés.
Je tien à mettre en lumière le travail remarquable de Charlotte, une des responsables de l'endroit.
Sans son savoir faire & sa gentillesse, la soirée aurais été moins appréciable.
On sent également que l'équipe qui y travaille sont tous sur la même vibe & sa fais plaisir à voir.
Je recommande fortement.

23 sept. 2023

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Sandr

5.0

Bon accueil ! Les gens qui y travaillent sont fun, connaissent bien leur menu. Il y a de bons cocktails. Le décors est beau & la terrasse est parfaite pour une petite soirée date romantique ou une soirée entre copines! Ça fait déjà 5 fois que j'y vais en 2 semaines! Je recommande

24 août 2023

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