Commodités, services et plus
Avis pour Main Kitchen
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wine(9) dishes(8) bar(7) tapas(6) tip(6) favourite(5) dessert(5) byob(5) appetiser(5) date night(4) bring your own wine(4) vibe(4)I was at the New Year's supper at 7:00 pm. I gave them the opportunity to serve me once again after the experience from one of the servers that demanded more money for a tip on my last reservation mid October 2024 ( you can read below the Manager's reply ). Unfortunately, she was present New Years dinner as well as the same server from October & they both are part of my complaint. Unfortunately, this supper experience was the worst. The food was excellent, however the service was inexistant. The two servers never ackowledged us after the girl front the front reception seated us. We arrived & were seated at 7:00 pm. None of the two waitresses ever came to acknowledge our presence. Everyone that arrived & seated after us were greeted, explained the menu & served food. We never had any servers come to see us. It took the head Chef Jay Dreger that was in charge of the appetiser station to notice we were waiting over 35 minutes without any service at all. He came over to our table asking us if we had our appetisers from his station. We had to tell him that nobody had ever came to see us since we were seated & still waiting for anyone to come to explain the menu & bring us the appetisers. Everyone was served the appetisers ( first course on the menu )… Jay had to complain twice to the waitress why we were not served after 35 minutes. Appetiser came 10 minutes later. They were just deposited on the table without any words nor apologies for ignoring us from the waitress. Second course came around 8:15. Third course came around 8:45 & dessert at 9:15. Nobody ever came to explain the menu, apologize for the delays, or anything. It was as if we did not even exist seated at one of your tables situated along the wall near the server's access to the kitchen counter. They both passed all night seing us waiting to be acknowledged. After being served the dessert, we left without anyone of the staff ever ackowledging our presence. I am extremely disapointed that we had to prepay a 18% service charge onna $129 per person meal for NOT having any service at all. Two waitresses on duty ( including the general manager ) both ignored us as customers. I have no words for being treated so badly ( rudely ). ---- Reply from last October: Hi Michel, We would like to sincerely apologize for your recent experience at Main Kitchen this past Wednesday. There are many moving parts to running a successful restaurant, & unfortunately, in some cases, no amount of training can prevent what transpired. We do not condone the server's actions & therefore we immediately addressed the incident once it was brought to our attention. We recognize that you have been a loyal customer to us, & we appreciate your continued support. We hope you will allow us the opportunity to serve you again. Our promise is to continue to deliver the same enjoyable experience you have consistently received for many years - from start to finish. Once again, please accept our apologies. Have a wonderful weekend! Bryanna Clarke General Manager / Gérant Main Kitchen ________________________ Posted October 2024: I am a regular customer that spend annually between $750 - $1,000 / year at this restaurant. Tonight, I left a tip of $15.00 on a $130.00 bill before tax. I wanted to leave a $18.00 tip but made a mistake on the terminal & could not make a correction. The waitress came to me as I was leaving asking if I was unhappy with the service. I guess she expected a minimum tip of $23,00 on the total bill with government tax. I pay normally 15% tip before tax which is what is fair. I found this insulting to ask for more money. Restaurant just lost a loyal faithful returning customer on this insultting gesture.
Belle endroit avec un décor originale avec nourriture excellente. Ambiance un peu trop bruyant
My wife & I have been loyal patrons of The Main Kitchen in Hudson for many years, even hosting her 50th birthday celebration there nine years ago. We've always appreciated the great experiences & warm atmosphere the restaurant offered. Unfortunately, during our visit last night & the last, we found the ambiance had changed significantly. The noise level was so high that it was nearly impossible to carry on a conversation with our friends, & the dining area was uncomfortably cold, even with the blankets provided. While we understand that restaurants evolve, these changes have taken away from what made The Main Kitchen so special to us. We hope management takes this feedback into account to bring back the comfort & charm we used to love about this place.
Had an amazing experience here at Main Kitchen! Food was delicious, people were super nice & welcoming. Bryanna took care of us & Sarah made the best food. Amazing staff!
Main Kitchen is truly a hidden gem in Hudson, & it's worth every bit of the trip! Their menu is packed with creative, flavorful dishes that never disappoint. I especially love the small plates concept-it's perfect for trying a variety of their tasty options. Each dish feels original, thoughtfully prepared, & bursting with flavor. & as a bonus, it's BYOW, which just adds to the experience. Can't believe I waited this long to write this review, but after countless amazing meals, it's time to give them the praise they deserve. If you haven't been yet, you're missing out!
We were absolutely entranced watching Jay & Sara work. The food is outstanding. The service lovely. A new favorite! Thank you!!
Nourriture excellente portions petites prix élevées excellent service
Good food but tiny. It's a nice place to have a chat with friends. You can bring your wine or beer but don't go if you're hungry
Great food but BEWARE IF YOU HAVE ALLERGIES I know I'm writing this review way after the fact but I've been thinking about this for so long that I feel like I need to get it out there. I went with my husband & parents in August 2023 & we made it clear from the start that my husband is allergic to fish. We were very careful to check that what we were ordering did not contain fish & were reassured that it did not. Yet it's lucky that I taste food for my husband as the first dish we received had anchovies in it & I could taste it. When I asked they confirmed & apologized. We figured it's okay they made one mistake. & yet we ordered a main dish to share & once again one of the sauces had anchovies. Normally if something like this happens someone should have come to the table to apologize & we would be given that dish free or something to make up for this big mistake that could have been life threatening. But nothing happened. We paid the whole bill & nobody came to talk to us. It was like « oops sorry » & not taken seriously. I really like the food here so it pains me to write this but we will never be going back. I've even seen other reviews that struggled with allergies.
Le menu pourrait être rafraîchi, après quelques visites on a fait le tour. Lors de notre visite nous avons trouvé le service seulement adéquat, la seule serveuse était débordée.
Très bonne bouffe & original. Assis au bar on peu admirer l'aisance de l'artiste culinaire à l'oeuvre. Très bon service. Quantité petite mais qui invite davantage à la dégustation. Ambiance un bruillante mais qui va avec le style de l'établissement. J'en parlerais en bien. 😊 ♥️
Food was ok but you guys telling us the tipping at 18% is mandatory is wrong.. tipping is optional! The waitress wouldn't let me change the tip to 15% & she put it back at 18% on her Interac machine! Plus she made me pay 18% on the price with taxes in.
This is one of our all time favourite restaurants - never had a bad meal there! The menu items are creative, & delicious. You can always find something tasty on the specials board as well. Love that the kitchen is open concept so you can watch the chefs prepare everything - it really is an art. Plus, the fact that it's BYOB is a big plus ;)
Delicious food, a foodie's dream! Care & attention to the preparation of each item. Love the Caesar salad with pork belly & beet carpaccio!!!
Toujours un délice à chacune de nos visites. Excellent restaurant!
Amazing resto! Food is 6 star, service is impeccable & the ambiance is perfect! A must!!
This is our go to for date nights, birthdays, girls nights, all dinners out ! The food is always delicious & its a great spot with a great lounge/bar next door! Plus its byob! Cant go wrong with that!
