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3.4 / 5 basées sur 18 évaluations
Distribution des évaluations
The hostess in the front was incredibly unprofessional and fake. Our waitress was rude- Didn't ask the size of any drinks ordered and automatically served the largest size. The food was low quality and tasteless, I had to send back the salmon as it was raw in the center. A brownie was offered in the end after we complained, and despite saying no it was still served. I will never go back to ANY locations, as in my experience, both the service and food were tremendously lacking in taste.
Went to have lunch with my family today for a late Father's Day for my father in law and we had such a wonderful time. Our waitress was super sweet and even though our table was inside and she was also serving outside she was very attentive to us. I had the ribs and shrimps and it was delicious! Would definitely go back just me and my gf so Nicolita can serve us again... and have more ribs.
Bad bad service. Manager tolerate this because probably they don't care about customer service. Food is awful.
Great food, better service
the food came out fast and was too our liking while the waiter was extremely polite to us as we were a large probably demanding group
would definelty suggest the ribs
Waited over an hour to be told they were out of what we ordered. Waiter was great but overall kitchen staff terrible
Food is good. Service is terrible; manager is an arrogant jerk. Doesn't care about customers - have also called to ask questions about a party/reservation and was blown off because he was "too busy", and I was never able to reach him again. Never going back here.
My husband and I love going to Madisons for their. 2 for $22 Special cause its pretty worth it..! We have been to the one next to the bell center and the one in laval..! This was our first time we ate at this Madisons ..! And it was the worst one..! First of all the blond hostess in the front was so unprofessional .. Talked so much to the people and showed she was all fake when she spoke.. Anyway thats the least , i ordered the ribs plate i asked for my fries to be changed with baked and the waiter said they charge a 1.25 extra..! This was the first time they charge.. At the other 2 Madisons locations their was no charge.. I knew about the ceaser salad but not for the fries.. Anyway, the food came and what can i say... The plate was half empty .. Half the fries and the ribs were burnt and hard.. YUK..! The only thing was good was the clam chowder soup and my Coke ..! Just because its 2 for. $22 doesnt mean you have to lesson the quantity .. Incredible..! We will definalty NOT be going to this Madisons again..! No comparison to the other Madisons we have been to..! A year ago i had called at this location to ask if they had this special and they said no..! I guess it wasnt busy so they brought the special back to attract people..! So cheap,, Not going back..!
This is not the first time we have gone there but I finally thought I should write a review. The service is wonderful and the staff is great. The food is always done to our liking and is never not good. Love this place.
Constantine was our waiter....charming man! Chicken Madeira for me, "Boeuf au jus" for my lady. Greek salad and house salad first: Colorful, very fresh, no doubt about it.....but didn't taste much ,cause no dressing at all, on either salad, just a little bit of oil.
Half a litre of white wine, surprisingly good for a house wine. Main course was good. Portions were perfect. We didn't have any dessert. Regular coffee, very good!
A bit expensive for my taste (maybe i don't get out often enough LOL), but it was more than a decent meal.
It was our first time at Madisons. The food was great, large portions. At the end of the meal, we paid with a gift card that we received. The waitress gave us the card back with a receipt and told us that there was a balance left. We left the appropriate tip in cash. Recently, I took out the card to use up the balance and discovered that the balance was $0. When I contacted Madisons and explained the situation, I was told that by accepting the receipt, I had accepted that the waitress gave herself the tip. Thank God the balance of the card was a minimal amount; which was why we left the tip in cash. Not a good practice for the restaurant to allow their servers to "help themselves" to whatever balance that was on the card as a tip. What if I had $50 left on it? Very disappointing that management seems to condone that behavior!!
We wanted to try some roast beef . We ordered the exact same same size meal with shrimp (12 oz Roast beef) mine med, my wifes med-well. Mine arrived slightly small and over cooked but my wifes was half the size with multiple grill marks(over cooked and tasted like steak, yes they tried to cook a piece of roast beef on the grill!?!)The waiter replaced it with a good size piece but mine got cold while waiting. Not worth the the effort and $$$$
I showed up for my reservation at 8pm, as usual with 3 other business contacts from out of town. After the meal I mentioned to my regular waiter,that I had just learned that my business partners were fond of cigars, but that I hadnt had time to procure any. We were just finishing up our espressos, when my waiter came back to the table, with 4 individually wrapped Monte-Cristo #3 cigars, and said Mr. Benit, the cigars you had requested for your guests." I later learned that my waiter had crossed the parking lot to another restaurant where he knew the owner was a cigar aficionado to accommodate me. That is customer service! Needless to say, whenever I have business customers from out of town, I take them to Madisons.
Madisons serves up large portions of perfectly cooked chicken, ribs and fries, although I tend to order the yummy Chicken Tenders Salad! The price may seem a little high, however the warm and upscale ambience, along with consistently delicious food somehow makes it all worth the money. Perfect for a date night or family outing (no small children though), Madisons is definitely in my top 10 restaurants of Montreal.
Delicious food, great service
I have tried a variety of salads, sandwiches and the spareribs and all were very good, fresh, and well presented. I really do enjoy coming to Madisons.
Service is always friendly and courteous.