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Ice Cream Parlor

Les Glaceurs

Downtown
3.9$
CLOSEDOpens Today at 10 am
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Les Glaceurs Downtown, Montreal: Menu, Reviews & Reserve (2026)
Desserts & SweetsIce Cream
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About

Les Glaceurs specializes in artisanal cupcakes and decadent dessert offerings crafted with premium ingredients for consistent quality. The menu features a diverse selection of signature cupcake flavors ranging from classic vanilla and rich chocolate to sophisticated combinations like red velvet and salted caramel. Each creation highlights a signature swirl of smooth, creamy frosting that defines the brand identity. The selection extends to various miniature treats and personalized catering options designed for events or individual indulgence. Patrons frequently select these baked goods for their visual appeal and balanced sweetness profiles. The physical space maintains a clean and modern aesthetic that showcases the vibrant colors of the baked inventory. These items represent a commitment to traditional pastry techniques combined with modern presentation standards that ensure high levels of satisfaction for all sweet enthusiasts.

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Amenities, services & more

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3.977 ratings
5★
60%
4★
5%
3★
3%
2★
27%
1★
5%

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Reviews for Les Glaceurs

Food
Service
on Google3.8 (200+)
*as of 2026-07-01
3.977 ratings
5★
60%
4★
5%
3★
3%
2★
27%
1★
5%
Write your review

Reviews often mention

Display Allcupcake(20) cake(10) choco(5) anniversaire(5) pick(4) sweet(4) gateau(4) flavors(3) magnifique(3) birthday(3)

Review Summary

Feedback regarding Les Glaceurs is polarized, with some customers praising the wide variety of flavors and convenient online ordering, while others report significant quality issues including dry or tasteless cakes and cupcakes. Although some patrons find the desserts delicious and appreciate the professional service, concerns have been raised about high prices, difficult parking, and a lack of responsiveness regarding customer service complaints or specific requests. Consistency in product freshness remains a point of contention, as several visitors expressed disappointment with the value provided compared to the overall experience.
Page 1 of 1 - 8 Reviews
Aastha
2.0

I ordered a butterfly cake from this store for my daughter's 6th birthday on January 19, a day that was very special & emotional for us as parents.
I want to mention that I have ordered cakes from this store in the past & did not face any issues, which is why this experience was particularly disappointing.
My daughter's name was written incorrectly on the birthday plaque card, & when I raised the concern, I was told that changing one letter does not make a big difference. For a child & for parents, a birthday card is a keepsake, & the child's name truly matters.
The cake itself was quite dry, & the cake tasted overly sugary. When I shared this feedback, it was not acknowledged & was dismissed by saying the cake is made according to standard recipes.
After this experience, I also noticed similar feedback in other customer reviews regarding cake quality, which made me feel that customer concerns are often not taken seriously.
While the $5 for the card was reimbursed, there was no consideration for the overall experience or the emotional impact. Sharing this honestly so other parents can make an informed decision for important occasions like children's birthdays.

Jan 21, 2026
on Google
Roxy
5.0

Sonia was super sweet & helpful! & the staff were very nice! The cake turned out beautiful & tasted soo good. Thank you again!! :)

Mar 8, 2025
on Google
Christina
5.0

It was very easy to place the order for my husband's birthday cake. They responded quickly, efficiently & had all of the info I needed. The order was ready when I went in to pick it up. We were very happy with the cake-it was delicious! I wish I could bake a cake that good. Very moist. The icing was tasty, too. Good value for the money, in my opinion.

Oct 7, 2024
on Google
Christine
5.0

Picked up a birthday cake. I previously called prior to making the order & they were very helpful on getting the exact cake i needed. In my requirements I requested a specific colour & it was made perfectly. It was not too sweet & the birthday person was very happy with the result.

Sep 17, 2024
on Google
Morningstar
2.0

Yes I've should spoken in English . Cause I show & ask for a carrot cake & I haven't seen it coming : I had brownie flavor instead in my box to go... Just say that you don't understand French please. Because you said ok. & how's that even possible?!

Aug 22, 2024
on Google
Jasmine
4.0

Made my order day of! Cake was adorable & delicious! Cake looked exactly like the pictures online.

Aug 15, 2024
on Google
Linda
5.0

Tried their cupcakes. They're pretty good. They have a good variety of cup cake flavours. Friendly staff & good service.

Jul 13, 2024
on Google
Denise
5.0

It's a lovely bakery shop that does beautiful cupcakes & cakes, so i recommend anyone to try Les Glaceurs.

Nov 13, 2023
on Google
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