Lecavalier Petrone

Eline

1.0

Je suis très choquée de la manière dont j'ai été accueillie par la conseillère clientèle lors du retrait de ma commande en boutique. Le fait qu'elle se permette de faire une réflexion irrespectueuse & déplacée sur le nom de famille de mon mari (nom auquel était ma commande), en me disant d'une manière méprisante avant de tourner les talons qu'il n'était pas joli, m'a laissée sans voix. Cela est inacceptable, on parle tout de même d'une personne adulte dont la relation client est le métier !

De plus, il est honteux d'indiquer que l'entremet, en photo ici, soit pour 6 à 8 portions ! Heureusement que nous n'étions que 2 à en manger car j'aurais été vraiment embarrassée de devoir partager ce dessert entre 8 personnes...

C'est vraiment dommage car les gâteaux (pour en avoir commandé plusieurs fois dans le passé) sont en général très bons, mais cela ne permet en aucun cas d'insulter un client de la sorte.

Camille

5.0

Excellent ! L'équilibre des saveurs est délicat & parfait! Je suis tellement contente d'avoir découvert cette pépite en allant au café à côté 🫶🏻
J'ai déjà hâte à ma prochaine visite 🤭

Kimberly

5.0

I recieved these beautiful chocolates as a gift & they are very nice chocolates the flavors were so perfect.

Justin

5.0

L'idée cadeau par excellence à offrir en toutes occasions à laquelle j'opte depuis 8 ans déjà ! Qualité & originalité! Je vous recommande ces chefs d'oeuvres chocolatés

Rian

5.0

Love them so much! I have been ordering from them for years & just exceptional quality every single time. From the staff to their regular & seasonal chocolates & bakes, everything is top notch & what they offer is delicious & made beautifully with obvious skill & artistry. Their staff works harder than any I've ever seen - as they work long hours 6 days a week to fulfill orders & stock their shop with their delicious treats. The owners & their team deserve so much success & more for all their passion & incredibly hard work ove the past ten years. They are my family's go-to bakery for all celebrations & holidays. Their Paris-Brest is my absolute favourite & I never knew such a thing existed before I started going there. Also they are incredibly generous & help raise funds for our community organisations on a regular basis - thank you angels for everything you do for your clientele & our community!

Vigilante

1.0

Perhaps those who frequent it have nothing better to compare it to, because the dismissive, fake treatment is hard to tolerate - not to mention the plasticky, uninspired cakes - just like the owner & the staff.

Any

1.0

Dry cakes, products are tasteless, too sugary & oily. Unprofessional, passive agressive service. Bad attitude if you don't tip - an entirely unpleasant experience.

Criin

1.0

The cakes are frozen & taste dry, old, & basic - more Costco than pâtisserie, despite the premium prices. The creams are heavy, oily, & dominated by sugar & fat, with no taste, finesse or real technique.
The simplest gestures are missing: you can buy several cakes & they hand you a stack of boxes with no bag, no care, no courtesy.
The attitude matches the quality - consistently rude, slow, dismissive, & strangely proud of it. They sell sugar & butter, but the people behind the counter, including the owner are anything but sweet.
The truth is simple: Montreal has very few alternatives right now, & they survive on that lack of choice, not on merit.'

Stella

5.0

Our favourite neighbourhood chocolate shop! The flavours are so unique & beautiful. We always buy their chocolates whenever we want to have a special treat or gift. The passion fruit caramel & the praliné options are my favourite. I recently gave them to my bridesmaids as a thank you gift. They're ~almost~ too beautiful to eat.

Kate

5.0

They made my favorite chocolate chip cookie!