Lecavalier Petrone s'impose comme une destination de choix pour les chocolats d'exception et les pâtisseries d'une confection méticuleuse, offrant une indulgence raffinée aux palais les plus exigeants. L'établissement présente une gamme variée de chocolats artisanaux, des variétés de chocolat noir riches aux confiseries au lait et blanc crémeuses, chacun témoignant de la qualité supérieure des ingrédients et d'un savoir-faire expert. Au-delà de ses célèbres chocolats, Lecavalier Petrone comble sa clientèle avec une sélection impressionnante de pâtisseries, incluant des croissants feuilletés, des tartes délicates et des gâteaux décadents, tous préparés avec précision et brio. Cette pâtisserie se consacre à offrir une expérience recherchée où l'art de la pâtisserie est célébré par des saveurs exceptionnelles et une présentation soignée. Chaque création est une invitation à savourer des instants de pure douceur et d'art culinaire.
Lecavalier Petrone est largement reconnue comme une destination de choix à Montréal pour ses chocolats artisanaux exquis et ses pâtisseries de haute qualité, saluées pour leur présentation artistique et leurs saveurs uniques. De nombreux clients fidèles soulignent un service à la clientèle exceptionnel, notant que l'équipe est professionnelle, attentionnée et déterminée à assurer une expérience positive, même lors de la résolution de problèmes. Bien que l'établissement soit célébré comme un incontournable local où le Paris Brest et diverses créations saisonnières deviennent des habitués des célébrations, certains visiteurs ont noté que la forte demande peut entraîner des ruptures de stock rapides ou des écarts occasionnels dans l'équilibre des saveurs de certains desserts. Dans l'ensemble, la boutique est vivement appréciée pour sa passion, son savoir-faire et son engagement envers la communauté, en faisant une adresse fortement recommandée pour ceux qui recherchent des douceurs haut de gamme.
I had a small issue with my order (8 pieces of chocolate & a small dark chocolate mousse cake), but the way it was handled was amazing. They refunded me right away & were very kind & professional.
When I came back, they even offered me a chocolate cookie, honestly one of the best I've had in Montreal. The quality here is truly impressive.
A big thank you to Loïse at Lecavalier Petrone for the excellent service. You can tell they really care about their customers.
I will definitely be coming back & recommending this place!
Perhaps those who frequent it have nothing better to compare it to, because the dismissive, fake treatment is hard to tolerate - not to mention the plasticky, uninspired cakes - just like the owner & the staff.
Dry cakes, products are tasteless, too sugary & oily. Unprofessional, passive agressive service. Bad attitude if you don't tip - an entirely unpleasant experience.
The cakes are frozen & taste dry, old, & basic - more Costco than pâtisserie, despite the premium prices. The creams are heavy, oily, & dominated by sugar & fat, with no taste, finesse or real technique.
The simplest gestures are missing: you can buy several cakes & they hand you a stack of boxes with no bag, no care, no courtesy.
The attitude matches the quality - consistently rude, slow, dismissive, & strangely proud of it. They sell sugar & butter, but the people behind the counter, including the owner are anything but sweet.
The truth is simple: Montreal has very few alternatives right now, & they survive on that lack of choice, not on merit.'
For the last 3 years, I've ordered my birthday cakes from this shop & have been so happy with the gorgeous & delicious cakes (& so have my guests). This year was no exception -- I ordered the newer chocolate hazelnut cake to be picked up on the weekend & for whatever reason, I completely forgot to go to the shop & pick it up 💀 I received a call from someone at the shop who tried to work with me to pick it up in the final minutes it was closing, (where the employee made the extra effort to stay longer than they should have 🥺) but due to a bad match with an Uber courier, it wasn't able to be picked up in time. They put it in the fridge for me to try & grab it on Wednesday when they reopened, & I accepted this as it was completely my fault for not picking it up when I said I would. I figured I could pick up a sad cake from the grocery store instead.
I emailed the shop to apologize for the back & forth (I really summarized the efforts above but it was a very confusing ordeal with Uber) & to thank the employee for their efforts, & was surprised to get a call from the owner, Chloe, who saw my email & graciously offered to meet me at the shop later that day as she had to be there anyway to pick something up. I was so grateful that she reached out to me! I ended up being able to bring my usual delicious cake to my birthday party & enjoy it with my friends. 🥳
I was always happy to support this very talented local shop (I buy the beautiful advent calendars from them for the holidays as gifts!) but am even more of a fan now. Thank you to Chloe & your team for helping me sort out the situation!
I liked the chocolate, pretty good quality in general & they look nice. I was a bit disappointed that the cakes only come in large sizes & no individual portions. Also, the taste of the cake was not to my liking.
