La Cage

J

1.0

I genuinely did not think restaurant service could be THIS bad until I came here. You usually expect bad service from random restaurants, not from a chain this established like la cage.

We came to La Cage to watch the Habs game & ended up spending over 2 hours watching this restaurant completely fail at doing the bare minimum.

After ordering, it took 15 minutes for our waitress to come back just to tell us that one of the meals we ordered was unavailable. Fine, mistakes happen. We changed the order. Then we waited another 45 minutes for our appetizers, while tables around us that arrived later were already halfway through their meals.

When the nachos finally arrived, they somehow had NO SAUCE at all. Just dry nachos. Minutes later, my chicken tenders arrived while the other 4 people at the table still had absolutely no food.
When we asked where everyone else's meals were, we were told there was a'system issue' & that the food was'coming soon.' At this point it was already around 8:30 p.m. We had arrived at 7.

The manager eventually came after another long wait & offered us two free desserts as compensation. Sounds nice until you realize the disaster somehow continued into dessert too.

Our meals finally arrived around 9 p.m., some with burnt bread & cold fries, but honestly we were too exhausted & hungry to even complain anymore.

Then came dessert. We asked for cheesecake & pain perdu. Fifteen minutes later, we were told the pain perdu wasn't available. We replaced it with a half-baked chocolate cake. FIVE minutes later, the manager comes back AGAIN to say they don't have that either, & instead drops off a tiny mousse au chocolat with TWO spoons for a table of FIVE people. & no cheesecake.

So after over 2 hours of waiting, missing menu items, burnt food, forgotten orders, terrible communication, & one of the most disorganized dining experiences I've ever had, the compensation was basically two bites of mousse.

I usually don't leave bad reviews unless I've had an actually terrible experience, & this absolutely was one of them. I'm honestly shocked at how bad the service was from beginning to end.

May 12, 2026

on Google

Yekaterina

2.0

Food quality is mediocre at best - it is just not worth the price.

1) 33 bucks for peppercorn sauce steak - perhaps the worst steak of my life. All the things that were wrong with it:
- it was lukewarm (ew!)
- not seasoned enough
- did not have the'smoky' flavor
- was very hard to cut + chew.
- Fries that came with it were soggy & extremely salty.

2) 29 bucks for salmon tataki - fish was way too salty for my partner's taste.

3) MOST IMPORTANT THING - the beers! I found they tasted great - but it took forever to bring them to our table (even though we ordered them right away). To give you a better idea of a waiting time - they came 1-2 mins before food! & that is for a sports bar setting ;0 Our server asked if all is good with our meal by the time we were half finished with it. Again, that is a very long wait time based on my experience.

4) As for the atmosphere - The floors were very dirty - popcorn droppings everywhere. Also I found there were too many kids on that particular evening.

Dec 20, 2025

on Google

Maryse

5.0

Business lunch un mercredi midi. La nourriture était excellente / service rapide. Le serveur à malencontreusement renversé la sauce partout sur mes habits & moi 😢. Le gérant a très bien géré cette situation très embarrassante pour tous. De plus il nous a gentiment offert le repas. Très très apprécié de notre part, très orienté vers le client. On reviendra vous voir !

Mar 12, 2025

on Google

Not

5.0

Je suis une cliente fidele a la cage & je commande toujours les nachos car ce sont les meilleurs! Par contre j ai ete decu des nachos recus le jour d un match de ufc. Il y avait a peine de fromage deux gouttes de sauce (image ci-dessous) meme pas de tomates. Le reste de la nourriture etait super bonne les raviolis au champignons le poke au poulet & les languettes de poulet. Mais surtout le service etait SUPPPERRRR & a sauve notre soiree. Le staff super souriant & surtout notre serveuse Veijah que nous avons adoré!!! A l ecoute & soucieuse du detail elle a agrémenter notre soirée! Malgré la foule nous avons ete assises plutot vite grace a l excellent travail de la gerante a l avant!! Je recommande fortement ☺?☺?☺?

Mar 10, 2025

on Google

Mayke

5.0

As always I have nothing to complain about, the service was fast, the atmosphere was wonderful & pleasant, while I was waiting for the food they offered that wonderful popcorn I ordered a burger that was hard to eat because it was very big & I filled up quickly, their sauce is delicious.

Sep 24, 2024

on Google

Ikram

4.0

Une belle ambiance pour un jeudi soir, le service était un peu long mais justifié par l'achalandage, Johny nous a super bien servi. Le tartare de saumon (repas) est d'une portion très généreuse, c'était la première fois que je ne finissais pas un tartare.. who am i? Sinon le daiquiri à la fraise est bien aussi, je ne savais pas que la Cage en fesait. Mon copain a pris des ailes de poulets & on nous a proposé une sauce piquante maison très gouteuse également. Nous reviendrons certainement !

Aug 30, 2024

on Google

Céline

4.0

Repas offert par la job ! Très bon fish & chips avec sauce tartare maison

May 8, 2024

on Google

CarmineMar-1722

1 Review

3.0

Very disappointed.
Sauce is just what everyone has, the past sauce they use to have was amazing & different.

Today it's like a canned BBQ rib sauce. At least get a good one if you change.

Nothing beats the old sauce