La Cage

J

1.0

I genuinely did not think restaurant service could be THIS bad until I came here. You usually expect bad service from random restaurants, not from a chain this established like la cage.

We came to La Cage to watch the Habs game & ended up spending over 2 hours watching this restaurant completely fail at doing the bare minimum.

After ordering, it took 15 minutes for our waitress to come back just to tell us that one of the meals we ordered was unavailable. Fine, mistakes happen. We changed the order. Then we waited another 45 minutes for our appetizers, while tables around us that arrived later were already halfway through their meals.

When the nachos finally arrived, they somehow had NO SAUCE at all. Just dry nachos. Minutes later, my chicken tenders arrived while the other 4 people at the table still had absolutely no food.
When we asked where everyone else's meals were, we were told there was a'system issue' & that the food was'coming soon.' At this point it was already around 8:30 p.m. We had arrived at 7.

The manager eventually came after another long wait & offered us two free desserts as compensation. Sounds nice until you realize the disaster somehow continued into dessert too.

Our meals finally arrived around 9 p.m., some with burnt bread & cold fries, but honestly we were too exhausted & hungry to even complain anymore.

Then came dessert. We asked for cheesecake & pain perdu. Fifteen minutes later, we were told the pain perdu wasn't available. We replaced it with a half-baked chocolate cake. FIVE minutes later, the manager comes back AGAIN to say they don't have that either, & instead drops off a tiny mousse au chocolat with TWO spoons for a table of FIVE people. & no cheesecake.

So after over 2 hours of waiting, missing menu items, burnt food, forgotten orders, terrible communication, & one of the most disorganized dining experiences I've ever had, the compensation was basically two bites of mousse.

I usually don't leave bad reviews unless I've had an actually terrible experience, & this absolutely was one of them. I'm honestly shocked at how bad the service was from beginning to end.

Anuroj

3.0

Ordered the chicken & quinoa salade with extra chicken waiter said it will be pretty much one whole chicken breast, was brought the plate & got maybe 100g of chicken, I asked the waiter are you sure this extra chicken, she brought it back they added another like 50g of chicken, so looked like half a chicken breast was charged 10$ extra paid 32$ before tax & tip, unless the chickens they use were organic & on a diet for 10$ extra I expect a little more chicken.

PATRICK

2.0

Amenez votre papier de toilette. Du jamais vu sur la planète. Si votre machine/dispenseur à papier de toilette est brisée, vous devriez indiquer sur la porte ou mettre quelque chose de temporaire Les gens sont supposés faire quoi quand ils ont terminé leur # 2 quand il n'y a pas de papier de toilette? 150$ pour 2 personnes pour des chicken wings, une pizza ben normale, 2 bières & une minuscule salade. Je pense que c'était la dernière fois que j'allais dans une Cage aux sports. La seule raison qu'il y a 2 étoiles su lieu d'une est que la serveuse était « correcte «

Ronen

5.0

I had so delicious quinoa salad with chicken breast, it was so tasty!

Thomas

2.0

got a chicken sandwich & it included this

Das

4.0

Excellent service from the greeting & service to the bar area. Excellent service by Camille, friendly & accurate. Unfortunately, i wish the food was up to the usual standards: I ordered the spicy chicken burger like always, but this time the bread was a little stale & the chicken was dry, strange considering there is coleslaw in it. Apart from that , I still recommend a good service & atmosphere for a Habs game. Just attention to the kitchen on the over dryness of the burger. thanks & cheers!

Marco

3.0

This place might have the biggest TVs I've seen outside of Las Vegas. The menu has a variety of interesting things, but fall short of being delicious. You would wonder how they keep the lights on in such a big-empty restaurant until you get a taste of their chicken wings. Mark your calendar for Thursday & get your wings at half price.