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We accept: Master Card, Visa, AMEX, InteracMentioned in:
La Cage was featured in the article(s) below.
Amenities, services & more
We accept: Master Card, Visa, AMEX, InteracLa Cage was featured in the article(s) below.
Reviews often mention
game(17) bar(13) chicken(13) sport(12) fries(11) popcorn(11) sauce(10) burger(9) screen(8) kid(6) attentive(6) wing(6)Very much enjoyed the final game of FIFA 2026 World Cup. Despite no reservation, the host allowed us to watch the game & enjoy while having a drink. Big screen!
Nathan provided the worst service we have ever experienced. He lacked efficiency & competence in every aspect of his job.
We were seated by the hostess, & once we were ready to order, we spent 15 minutes trying to flag him down. What was Nathan doing? Standing in the corner at his computer, without looking up once.
When he finally came over to take our order, he wasn't even capable of doing that properly. Shocker! He came back moments later to ask what we had ordered because he had already forgotten. Mind you, it wasn't as though he had many orders to memorize. He walked straight from his computer to our table, took our order, & immediately returned to his computer to enter it. Somehow, in that short span of time, he forgot the three items we had ordered. Maybe don't rely on memorizing orders if you can't remember them. A pen & paper won't kill you.
We ordered a pitcher that took over 30 minutes to arrive. Our food came well before the pitcher. We even asked Nathan if he could check on it when he walked past us. As a server, it is your responsibility to ensure the bar is preparing drinks in order & not skipping over your tables' orders. Spoiler: he didn't.
There was a promotion on beer pitchers that day, so the bar appeared to be prioritizing those orders because they were the fastest drinks to prepare. Due to this, the bar neglected our Long Island pitcher.
Throughout our entire visit, Nathan did not check on us a single time. Is walking through your section that difficult? If he had enough time to stand at his computer for most of our visit, couldn't he spare a minute to walk around once & ask how his tables were doing?
Finally, it came time to pay. We asked him for the bill as he walked past us. After waiting another 30 minutes, we gave up, left his section, & asked another staff member for the bill instead. Surprise! We received it immediately.
Nathan spent what felt like 90% of our visit at his computer. He also worked extremely slowly. He would spend over 10 minutes at the computer printing the bill for a single table, walk over to process their payment, then return to the computer for another 10 minutes to print the neighboring table's bill, repeating the same process over & over.
Why wasn't he punching in the orders by seat from the beginning? Instead, he was trying to memorize everything, & struggling to remember even that, let alone keeping his tables organized. Had he entered orders properly from the start, he wouldn't have wasted so much time at the computer figuring out how to print each bill individually.
If multiple tables are asking for their bill at the same time, why not print them out all at once & carry the POS payment machine to each table? Instead, he repeatedly ran back & forth to the computer for every single bill. Does that not demonstrate a lack of efficiency? Why wear an apron with pockets if you're not going to use them? If it takes 20 minutes to bill out a single table, doesn't that speak volumes about one's competence?
We are very understanding of the service industry & know that restaurants can get busy. However, Nathan was not busy; he was simply inefficient. He had a hostess, multiple bussers, & food runners. That meant his one & only job was to take orders, check on his tables, & process bills. Unfortunately, he struggled to do any of those tasks efficiently.
The service was horrible. Unless it was his very first day, there was no excuse for this level of performance. Nathan clearly needs additional training. If he has already been trained, then he may simply not be suited for a fast-paced service environment.
Yesterday, my friends & I went to Le Cage to watch the soccer match. We specifically chose Le Cage because we wanted to enjoy the game in a good atmosphere. Unfortunately, it turned into one of the worst restaurant experiences I've ever had.
The game was being broadcast in French, while other Le Cage locations, including Brossard & Newman Boulevard, were showing the exact same match in English. We politely asked the manager if they could switch the channel, but we were immediately told it was'the law' & that they couldn't do it. This explanation made no sense, especially knowing that other Le Cage locations were broadcasting the match in English at the same time.
What disappointed us even more was the attitude of the staff & the manager. They were not welcoming, showed no interest in helping us, & made us feel like our request was an inconvenience. Instead of trying to find a solution or explaining the situation respectfully, they simply dismissed us.
This was by far the worst experience I've had at a Le Cage restaurant. Because of the poor customer service & the way we were treated, I have decided that I will never return to Le Cage, & I will not recommend it to my friends or family.
I hope you take this feedback seriously & address the customer service at this location, because no customer should leave feeling the way we did.
J'ai adoré!!!!!! Expérience inoubliable avec mon mari! Une soirée coupe du monde & UFC sublimé par le serveur charismatique, coquin & ma fois plutôt rigolo! (Nathan de son prénom).
Encore une fois tres déçu!
Je suis un membre qui aimait aller dans ce restaurant.
J'y invitais mes amis, ma famille & mes collègues.
L'année dernière, on a choisi La Cage pour le dernier repas en famille avant le départ de mes beaux parents vers la France.
Étant un habitué, je savais qu'ils allaient apprécier l'ambiance chaleureuse canadienne de ce restaurant.
Malheureusement, apres plus de 2h d'attente (apres avoir passé commande), nous avons dû nous annuler notre commande car nos jeunes enfants n'en pouvaient plus d'attendre & nous sommes allés leur prendre un sandwich chez Julep (encore ouvert à cette heure ci).
Notre dernier repas a été un fiasco. La serveuse a été adorable mais ne pouvait rien faire de plus pour nous.
Malgré un avis négatif sur la plate-forme La Cage (sondage), je n'ai jamais eu de retour ni de geste commercial!
Pas rancunier, je décide de laisser une seconde chance & je réserve plus d'un mois en avance une belle table de 14 personnes (18 juin) pour fêter la graduation de ma fille avec ses amies & leurs parents.
À l'approche de cette soirée qui s'annonçait agréable, j'apprends que le Canada joue.
J'appelle de suite le restaurant pour savoir si la cuisine arrivera à suivre pour que la mauvaise expérience de l'année dernière ne se reproduise pas. C'est moi qui ait proposé aux parents des amies de ma fille d'aller là bas & j'étais prêt à changer d'endroit si le restaurant ne pouvait pas s'engager à un service rapide & ordonné.
Malheureusement, le même problème est arrivé: plus de 2 heures d'attente après la commande, des plats qui arrivent froids & à 30 min d'intervalle avec les autres...
Au final, nous n'avons pas manger tous ensemble, c'était froid & certains d'entre nous ont dû partir pour d'autres activités mangeant leur repas dans la voiture.
Encore une soirée chaotique malgré de bons serveurs!
Encore une fois, avis négatif dans le sondage mais cette fois un mail m'est envoyé pour me dire que je serai contacté par le service client.
Après 2 semaines, toujours rien!
Très déçu une nouvelle fois...
Si vous souhaitez passer une bonne soirée & manger ensemble, des plats chauds, sans attendre trop longtemps afin que la soirée soit réussie, allez en face à Table 51, nous n'avons jamais été déçu malgré de grandes tablées.
This was my first visit to La Cage at Jockeys , I hate to say that, unfortunately the service was less than Adequate. I do not blame the servers but management as you can tell there is not enough employees. You have a beautiful place, but you need to update your personnel.
Une expérience impeccable ! Un énorme merci au serveur(Nathan , 25 juin ) , , qui a offert un service exceptionnel du début à la fin. Il était accueillant, très serviable & avait un excellent sens de l'humour, avec des petites blagues bien placées qui ont rendu l'ambiance encore plus agréable. Ce qui nous a le plus impressionnés, c'est qu'on n'avait même pas besoin de le chercher : il passait régulièrement pour s'assurer que tout allait bien & que nous ne manquions de rien, sans jamais être envahissant. Un service attentif, professionnel & humain comme on en voit rarement. Merci d'avoir rendu notre soirée aussi agréable, on reviendra avec plaisir ! ⭐⭐⭐⭐⭐
I went there to watch a FIFA game. Great ambience, huge screens. Great for watching games, but the food is not worth the high prices. I like my fries golden, not dark brown, & I don't want fries with potato peels! The fish, tartare sauce & cole slaw were good. Staff were mostly polite, but the hostess didn't give me a menu, the waitress assumed I only wanted to drink water, & the bus guy tried to take away my plate as soon as I stopped holding my fork while I had lots of food left on my plate. The restaurant wasn't at full capacity so there was no need to rush me. I felt I wasn't treated with respect because I am elderly. I never ate at La Cage before & this was supposed to be a special treat for me. The restaurant is very clean. Just train the staff better & improve the food, please.
Pizza Was GOOD, almost no GF except salut or nacho, nacho were simply not good
Excellente ambiance dans tous les cages aux sports. Dommage que la bouffe y est indigeste & nous avons essayé plusieurs plats & plusieurs succursales. Rien ne semble frais (tartares, salades, nachos). Le prix proposé est fou comparé à la qualité des ingrédients qui nous est servie.