"Kettlemans Bagel opened in Ottawa in August of 1993. When the business started, our mission was to make the best bagels you could find. By rolling, kettling, and baking traditional Montreal Bagels in a wood-burning oven using hand-picked hardwood, and maintaining an unwavering commitment to the traditional quality of the food, we have become a food institution — 24 hours a day, 7 days a week, and 365 days a year — for over 25 years. However, tradition does not mean much if the authenticity is gone."
Kettlemans Bagel est décrit comme une halte populaire à Montréal avec des bagels frais et faits sur place, une grande variété de garnitures, ainsi que du bon fromage à tartiner et du bon café, le tout dans un cadre propre et accueillant. Le service est régulièrement salué pour sa rapidité, sa convivialité et sa patience, le personnel expliquant souvent le menu et suggérant de bonnes options. Le spectacle de la fabrication des bagels et la possibilité de personnaliser les sandwiches ajoutent à l'expérience, et beaucoup estiment que les bagels comptent parmi les meilleurs de Montréal. Quelques messages signalent toutefois des retards occasionnels, des ruptures de stock ou une qualité fluctuante, mais dans l'ensemble l'endroit est perçu comme fiable, offrant une bonne valeur et une ambiance animée.
Just outside Bell center, great place to grab Montreal style bagels at affordable prices. I've tried one order of Cheese & egg sandwich for breakfast & I ended up ordering 2 more :) ! YUM! YUM!
While you wait for your order getting ready, you can watch efficient bagel production lines & everyone behind the counter is working with smiles on, it's just great sight!
3 mai 2026
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Took a little long to get my bagel but it was definitely worth it. The texture of the bagels were just exactly on point, it was almost like the flavours were having a party in my mouth. When they added stuff to the bagels to make it a sandwich, it was one of the greatest ideas since the invention of the lightbulb. The fact that you're able to watch your bagel get made just makes the experience 10 times better. Thank you Kettlemans Bagel for the amazing food & experience.
Kettleman's Bagels was awesome! Super friendly & quick service. Got a really tasty sandwich & the cashier Sophie was so nice & helpful-made great suggestions & just had a great vibe. Fresh bagel, good portions. Definitely going back soon 😊
7 févr. 2026
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So nice & the staff is so good i meet the manager its so cool & we talk for some time about the sandwich they explain me for every sandwichs i try some sandwich i like it thank you Mr.Mahmoud nice to meet you hope i see you again when i come
First thing I ate in Montréal was the Kettleman Konscious, which is a 100% plant-based gravlax bagel sandwich. It was pretty good & I'm glad they have that option!
Great bagels, I had the BLT sandwich on a plain bagel it was great. Bagels are thin & great for sandwiches. Food was delivered in a fast & timely manner. I will be back again.
I have very mixed feelings about my experience ; we first went & asked for 2 Konscious sandwiches, which is labeled as vegan, & a vegan blueberry cream cheese bagel. I asked the employee which bagel they were using for those. He told me all bagels have eggs… I was confused because the Konscious sandwich is labeled as vegan !!!!! He wasn't knowledgeable & ended up asking his manager who was talking about the gf bagel. I looked online & it did say that the gf option was vegan… So we asked the Konscious sandwich & made sure to specify that we wanted the gf vegan bagel & vegan cream cheese. They weren't understanding, they were asking us if we wanted the nondairy one. Anyways, we ordered & then left without checking our order (big mistake). We received 2 Konscious sandwiches without cream cheese & with REAL salmon !! & a 3rd Konscious sandwich with blueberry cream cheese ?!? We kept everything & went back later. The employees weren't the same. We explained the issue & asked to speak to a manager. This time, the employee & the manager were very helpful, knowledgeable & kind. We ended up getting a refund & our order remade for free. They confirmed that the only vegan option is the gf bagel, the other ones either contain eggs or are cooked in honey water. So ! We were able to taste the sandwich, but I was disappointed in it. It is pretty tasteless in my opinion. & the bagels are very dry & sandy. I did like the cream cheese tho. But I won't go back.
21 janv. 2025
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They aren't quite NJ/NY-level of bagels, but they're still good. Have gotten a dozen bagels to take home & freeze, tried some of the cream cheeses, & bagel sandwiches to eat there. Pleasant dining area, big windows so you're right there on Avenue des Canadiennes, by the Bell Center. Very commercial, very consistent. Have always had very pleasant service & good experiences here. Watched them make the bagels through the glass. Bagels are always fresh. Never had a long line to order, always found a table to sit at.
Growing up in Ottawa (& living now in Toronto) Kettlemans has been my goto for bagels. Honestly, I had a bagel here & it was kind of dry & tasteless. Also, I was charged for a full breakfast sandwich when ordering just an egg & cheese.
This place is so slow. Every time I give them a second chance, it blows my mind how disorganized it is. First time I went, it took 20 minutes for a toasted bagel with cream cheese. They need to review how they process orders in the kitchen because if you get stuck behind a large sandwich order you wait forever. This time, I simply placed an online order for pickup of a dozen bagels. When I show up, it's like they had no idea it existed & filled the order as I waited. Defeating the whole purpose of an online order. Not the employees fault, needs better management
Nous nous y rendions assez régulièrement. Malgré le fait que l'on avait de la misère a se faire servir en français & qu'il n'y ait pas d'erreur dans nos sandwichs, c'était quand même bon. Mais à notre dernière visite, le 30 août dernier, nous avons acheté une douzaine de bagels en vrac avec deux fromages à la crème en plus de nos trios déjeuner. Quelle fût notre surprise quand nous avons constaté une fois à la maison qu'on nous avait seulement mis 9 bagels au lieu de douze... j'ai appeler pour parler au gérant 3 fois. J'ai laisser un message avec mon nom & numéro de téléphone pour qu'il me rappel. Aucun signe de vie! C'est à se demander si il y a un gérant qui y travaille. Le service client est inexistant & vraiment de piètre qualité. Nous n'y retourneront sûrement pas!
