Kenza Lounge

Eaden

5.0

Always a good experience when I visit here. The bouncer Mahmud is really kind & makes sure that we never have to wait too long even when it's busy. The music & food is great

Ms.Pinkxll

4.0

Mahmoud is welcoming & professional who works at the entrance of Kenza . He ensures a friendly atmosphere & provides a pleasant welcome to guests upon their arrival.

Kimberley

5.0

Very good place to have fun! I had a great time & I was satisfied about the service. The bouncer Mahmud was very polite as well. It was my first time & I'll definitely go back with my friends !

Laurence

5.0

La serveuse Ariel était attentive & nous a donné un super bon service! L'ambiance & la nourriture était excellentes

Aavriiil

1.0

VERY disappointing experience. DO NOT recommend.
My friends & I visited Kenza Lounge on Friday January 9 & the experience was disappointing from the moment we arrived... The bouncer's attitude was genuinely unacceptable, rude, dismissive, & acting as if he owned the place. Even once inside, the receptionist did not acknowledge us at all. She did not ask if we had a reservation, did not greet us, & literally ignored us for about five minutes while standing right in front of us, then walked away to do something else without saying a word. We were not even brought to our table by staff.. we had to ask a friend who was already inside to guide us to our table!!! This is completely unprofessional & set an even worse tone from the beginning.
Inside, the music was so loud that even the waitress could not hear us. I understand it is a lounge, but staff still need to be able to communicate with their clients!! Turning the volume down slightly would not ruin the vibe & it would make the service actually workable & more enjoyable!
The state of the bathrooms was another major issue. When we arrived, both toilets were clogged & overflowing with water, urine, & toilet paper. It was extremely unhygienic & honestly disgusting!! An employee was notified immediately yet it still took more than half an hour for anything to get done.
Overall, this was a very poor & underwhelming visit for a place that actually looks nice inside. The attitude of the bouncer, the receptionist ignoring us, the unbearable music volume, & the poorly maintained bathrooms completely ruined the night. I will not be coming back & I do not recommend this place to anyone expecting DECENT service or basic cleanliness… please do better.

Gigi

1.0

Asked the same question three times by three different people, seated at the wrong table, & I left within 3 minutes. Power-tripping staff & total incompetence. Fake-upscale, low-class place.

Benjamin

1.0

Vous devriez mettre des numéro de table pour qu'on puisse commandez à distance des bouteilles 😡

Ibtasam

2.0

1 - Waitress took her time to come & attend.
2 - Only 4 Sheesha flavors which is pretty bad for a sheesha bar.
3 - Sheesha came & wasn't lit properly meaning inhad to wait 5/7 mins formfkavor to warm up so I could start smoking.
4 - For a $35 sheesha, its a rip off. Not worth it unless you have to have to have it.
The outflow valve was blocked in my sheesha, asked for help but ended up fixing it myself.
5 - Leeche/Mango drink is awesome.

Goummo

5.0

This is a very Good restaurant Lounge. You can organize your birthday here & diner with friends & family. The service is top notch.

?CLAL

5.0

Idéal pour s'amuser & passer du bon temps