Kenza offers premium selection of shisha and cigars, but more so we focus on the “experience” to enhance the flavour. Located in the heart Montreal on Crescent street opening its doors on July 1st. Kenza offers an elevated gastronomical experience and master piece cocktails.
Overall, Kenza Lounge is seen as a stylish and lively spot with great drinks and delicious food, offering generous portions that work well for groups. The atmosphere is described as warm and energetic, making it a popular choice for a night out in Montreal, with good music and a welcoming vibe. The menu earns praise for variety and quality, including filet mignon, salmon, mushroom tagliatelle, and a mixed grilled platter, with many noting solid value for the price. Service is a frequent highlight, described as attentive, friendly, and professional, though a few guests report moments of pressure to order, slower service during busy times, or pacing that felt off. The shisha experience is often singled out as on point, and the entry staff and other team members contribute to a hospitable welcome, while some reviews mention price concerns, lighting issues, or seating discomfort. With these mixed notes, Kenza Lounge is viewed as a place to celebrate, relax, and enjoy a memorable evening, with many guests planning to return to experience the same atmosphere and service.
Mahmoud is welcoming & professional who works at the entrance of Kenza . He ensures a friendly atmosphere & provides a pleasant welcome to guests upon their arrival.
Very good place to have fun! I had a great time & I was satisfied about the service. The bouncer Mahmud was very polite as well. It was my first time & I'll definitely go back with my friends !
Jan 18, 2026
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VERY disappointing experience. DO NOT recommend.
My friends & I visited Kenza Lounge on Friday January 9 & the experience was disappointing from the moment we arrived... The bouncer's attitude was genuinely unacceptable, rude, dismissive, & acting as if he owned the place. Even once inside, the receptionist did not acknowledge us at all. She did not ask if we had a reservation, did not greet us, & literally ignored us for about five minutes while standing right in front of us, then walked away to do something else without saying a word. We were not even brought to our table by staff.. we had to ask a friend who was already inside to guide us to our table!!! This is completely unprofessional & set an even worse tone from the beginning.
Inside, the music was so loud that even the waitress could not hear us. I understand it is a lounge, but staff still need to be able to communicate with their clients!! Turning the volume down slightly would not ruin the vibe & it would make the service actually workable & more enjoyable!
The state of the bathrooms was another major issue. When we arrived, both toilets were clogged & overflowing with water, urine, & toilet paper. It was extremely unhygienic & honestly disgusting!! An employee was notified immediately yet it still took more than half an hour for anything to get done.
Overall, this was a very poor & underwhelming visit for a place that actually looks nice inside. The attitude of the bouncer, the receptionist ignoring us, the unbearable music volume, & the poorly maintained bathrooms completely ruined the night. I will not be coming back & I do not recommend this place to anyone expecting DECENT service or basic cleanliness… please do better.
Asked the same question three times by three different people, seated at the wrong table, & I left within 3 minutes. Power-tripping staff & total incompetence. Fake-upscale, low-class place.
1 - Waitress took her time to come & attend.
2 - Only 4 Sheesha flavors which is pretty bad for a sheesha bar.
3 - Sheesha came & wasn't lit properly meaning inhad to wait 5/7 mins formfkavor to warm up so I could start smoking.
4 - For a $35 sheesha, its a rip off. Not worth it unless you have to have to have it.
The outflow valve was blocked in my sheesha, asked for help but ended up fixing it myself.
5 - Leeche/Mango drink is awesome.
Jan 5, 2026
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On s'est fait dire qu'on peut se presenter sans reservation… j'arrive 20 minutes plus tard, & à la porte le sécurité me dit qu'il faut une reservation 😂 Aucune comprehension de sa part, meme pas moyen de rentrer de rentrer parler à l'hôte.
Step your game up guys
Dec 14, 2025
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Très bon restaurant mais sérieux il doivent exiger le dress code les gens vient mal habillé, sérieux il y a même des gens qui pue au restaurant ce pas possible 😢😢😢😢😢😢
Je vais souvent la bas. Si vous passez & que votre serveuse est Mélanie vous serai pas déçu. L'équipe est toujours l'écoute de votre demande & le patron aussi très aimable !!! Parfait pour vos soiree
I had really memorable & joyful expérience at kenza. I was served by Megane & Camilia, & the wonderful bartender Amy was also so lovely. I would definitely come again, & also the food is amazing.
