Restaurant Kam Shing

D

1.0

We are long time customers of them. We've been coming every other week for the past 21 years +. We came here on Father's day to celebrate in family. I was really disappointed this time, I honestly usually never give bad reviews unless it's this bad but their service was really bad. I understand it's Father's day & it's usually busier than normally but after assigning us to a table, we waited a long time & they never came to take our order. We had to ask them multiple times to come & take our order & they were being so rude, they were throwing out the tea cups on the table while cussing at us in chinese & showing their frustration to us even though all we did was to ask them kindly if they could take our order. Instead of apologizing or just telling us kindly to wait. They were giving a good service to the table next to us, I noticed that they kept checking up on them, filling up their cups of water but they never once came to check up on us even though they've known us for so long & we've always been kind to them. Our food took really long. We had to walk to the reception & ask them when our food was coming & before we even could ask them about it, they were giving us the biggest attitude & telling us that the food was coming & that we should go back to our seats. I would've been patient & comprehensive if they weren't giving us such a bad attitude & nagging us like that. It was honestly really rude of them. They could've at least apologized for the wait & tell us kindly that the food was coming soon & it was taking longer because of father's day. But instead they wouldn't let me speak, they kept cutting me off & kept on telling us to go back to our seats with the biggest attitude. In the end, our whole family had such a bad experience with them & we didn't like their service at all so we decided to give them no tip. The boss came running after us & started screaming at us for not leaving any tip. He told us to never come back which we won't ever again so don't worry about that!!! It was truly unprofessional of them to have screamed at us like that & cussing us in chinese. We have never not left any tip that to any restaurant, especially them. We have always left a huge tip to them & we have always been so kind & respectful to them but clearly this wasn't mutual because they never once apologized for the wait & even gave us attitude when we were only asking kindly when the food was going to come out. I do understand that it was busy because of Father's day but it's not a reason to be rude to us like that especially to long time customers like us. We will never come back here again. It's really a shame that they treat long time customers like this.

Rizext

1.0

Used to be our go to restaurant went every momth for 16 years & tonight we had to wait over an hour for our food to come while others were getting food & when we got up to ask about it the staff was extremely rude. We always generously tip but tonight for the first time we didn't & while walking out the door the owner came running at us screaming about a tip & told us to never come here again extremely poor service especially from an owner. Will not be coming again.

Lina

5.0

Best Chinese food in Montreal 😋

Phil

1.0

Was told over the phone they could accommodate for seafood allergies, just to show up & wait 20 minutes for a waiter to tell me they can't.

Peter

1.0

Worst service & plates. Don't even bother…go to Tong Por or Amigo for authentic Chinese food. Very bad people 1 sta

Zhu

5.0

Great food & very large portion size

L

5.0

Great food & service. Love going there

Douglas

5.0

Been going there for many years & still very good

Mo

1.0

The food is good but the workers are rude, the service is very bad. We felt uncomfortable during our visit. Overall, it was a bad experience.

Thi

3.0

J'ai été déçu. J'avais pris 5 plats. Il y avait trop de viandes & pas assez de légumes . Les plats étaient très ordinaires. Le serveur n'arrêtait pas de nous convaincre de prendre le menu du jour avec 10% de rabais.