Jack Flat BBQ

Sabrina

3.0

I don't think I'll ever be coming back to this place. When we were asking for information about the platters, we were never informed that some of them were priced per person rather than being a fixed price for the platter. I find that this is very important information to communicate to customers, especially when the final cost can become quite expensive. Customers should be clearly advised that the price is per person before ordering.

Unfortunately, the food itself was also disappointing. The meat was very dry, cold, & lacking in flavour, which made the overall meal even more disappointing.

There was also an issue with our waiter. He spilled drinks on me twice during our visit, & on both occasions, he didn't even apologize or acknowledge what happened, which I found very disappointing.

Overall, between the lack of transparency regarding the pricing, the quality of the food, & the poor handling of the drink spills, the experience was not a good one. Unfortunately, I wouldn't return.

El

5.0

Tres bon 🥘 excellent premiere fois & pas le dernie

Julie

5.0

Très belle découverte ce restaurant! Super service, ambiance. Le serveur extra & le propriétaire très accessible & généreux. Ce n'est pas qu'un restaurant mais une expérience. On peut visiter le fumoir en prime.

AnneSo

4.0

Vraiment une belle place à découvrir! Super belle ambiance & nous avons eu un service très rapide. Ça fait différent des autres restaurants.

Rosie

3.0

Avec ma famille nous voulions essayer une vraie bonne variété de viandes. Le serveur nous a dirigé vers les plateau a partager sur la cartes. Sur internet le menu auquel nous avions eu droit indiquait un prix mais ne specifiait pas que cetais par personne.
De plus vous devez être minimum 2 pour les plateau. Jai trouvé ca cher 110$ pour 1 tranche de viande par personne pour 2 personnes... le serveur etait courtoie & est venu a quelques reprise nous demander si tout allait bien.

Mira

5.0

We had an amazing experience! The food was delicious! The staff is awesome ! Nicolas was our waiter & he took the time to explain the menu & took good care of us ! It was such a pleasant birthday dinner ! Definitely will be coming back!

Viselli236

3.0

Nice place but my ribs was not very good sadly cost a lot for ok food

Carin

2.0

Well that was disappointing... We made a reservation for 5:30, as that what was available. Upon being greeted at the front the first thing we were told is that we have two hours because there's another reservation after us. (We were out of there less than an hour later anyway, but not a good look for a restaurant)

The menu says that there are three different'experiences' at three different price points. Nowhere on the menu does it say what each experience actually is. When we asked our server we were simply told'they are for two people'. When I asked where we choose what comes on the platters we were told that there is no choice. That's fine, but maybe telling your customers what they are ordering would be nice.

We ordered the mysterious ranch experience at 62 dollars a person, & two diet cokes. The diet cokes (at 3.50 a piece with no refills) were served in what could only be described as a small cocktail glass. At least we each had a glass of luke warm water!

Next came the food- dropped off at our table with absolutely no explanation as to what we were being served. But for your reading pleasure, for 124.00 (before tax & tip) we were served: three anemic ribs, two as thin as you can slice it pieces of dry turkey, three thin slices of equally dry brisket & three pieces of pork belly. All were mediocre at best except for the pork belly which ended up in my napkin because I could not get my teeth through it. I don't even know how pork belly can be turned that tough unless it's been sitting under a heat lamp for 12 hours, or days. The sides of mac & cheese, fries, green beans & ceasar salad (ceasar salad at a bbq place?!?) were slightly better than the meat.

We were never offered any water refills, asked how anything was or whether we wanted anything else.

As bbq lovers, we were both just really disappointed by the whole experience.

AI

5.0

The food was amazing, especially the smash burger & Buffalo chicken wings! 🍔🍗

There were so many delicious options to choose from, & I'll definitely be coming back to try more dishes. They also offer a variety of homemade sauces that you can add to your meal for an extra kick.

The staff were friendly, attentive, & efficient. I'm definitely planning to return in the evening to enjoy the entertainment & experience the atmosphere at night. A special thank-you to Gabriel for his excellent service!

Karine

5.0

Excellent & quelle atmosphère!