Plusieurs avis présentent Hoshi BBQ coréen comme un lieu animé en formule buffet à volonté, mêlant barbecue coréen et sushi, avec un service rapide et une ambiance conviviale adaptée aux familles, et beaucoup louent la variété, la fraîcheur du sushi et le rapport qualité prix lors du déjeuner ou des menus tout compris. Toutefois les expériences varient: certains clients constatent de longues attentes lorsque les places manquent à l'intérieur, un service parfois froid ou irrégulier, et une zone de cuisson fumante avec une ventilation perfectible. D'autres notent des options de viande limitées pour le barbecue, des grills pas assez chauds et des plats parfois trop salés ou manquant de fraîcheur, ainsi que des soucis occasionnels avec le système de commande via QR ou la taille des portions. Dans l'ensemble, les impressions vont d'excellentes performances en termes de qualité et de rapidité à des avis plus mitigés sur la régularité et la valeur, selon l'heure et la taille du groupe.
Je n'ai pas apprécié mon expérience, la nourriture était bonne mais il y avait beaucoup de bruit & les serveurs était très machinales dans leur interactions avec nous & pas du tout souriant, il ne faisait que leur travail ni plus ni moins. J'ai donc décidé de ne pas laisser de pourboire contrairement à d'autres restaurant ou buffet où mon expérience était nettement supérieur. Le serveur me demande pourquoi je lui répond tout simplement que je n'étais pas satisfaite du service, il me fait clairement comprendre que ce n'est pas son problème & me dit que je devrai aller ailleurs pour ne pas l'embêter, très irrespectueux, ne cherchait pas réellement à comprend pourquoi, il ne pensait qu'à son pourboire. Le pourboire que je chasse n'est pas une obligation & encore plus quand le service ne suit pas.
Ma réponse :
Suite à votre réponse, je précise que mon commentaire concernait principalement le service du serveur qui nous a pris en charge. L'interaction était très mécanique, sans sourire, avec peu d'engagement.
Le pourboire reste à la discrétion du client & ne dépend pas uniquement de la qualité de la nourriture : une bonne cuisine n'implique pas automatiquement un pourboire. J'ai déjà été dans des restaurants où les serveurs étaient attentifs, présents & s'assuraient que tout allait bien, ce qui fait toute la différence.Mon intention n'était pas de juger toute l'équipe, mais bien l'expérience vécue.
Suite à votre réponse, je me demande si ce type de réaction face aux clients ne reflète pas justement l'approche du service au sein de votre établissement
Merci
20 avr. 2026
sur Google
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Went here for the all-you-can-eat with a group of 4 adults. The food was okay, nothing special, but the service completely ruined the experience.
We were rushed the entire time. About 1 hour in, staff were already asking if we wanted to order more & pushing us along, even though the dining time is supposed to be around 2 hours. It didn't feel like we were being given a normal, relaxed dining experience.
What made it worse was the overall vibe. We were the only brown (South Asian) group in the restaurant. Throughout the meal, I felt like the staff were constantly watching us & treating us differently. It was uncomfortable & unnecessary.
For context, we ordered normally-nothing excessive-& we didn't waste any food. We even asked for the bill at around the 1 hour 40 minute mark, so it's not like we were overstaying.
If the issue was just timing or table turnover, that's one thing-but the way it was handled, combined with how we were made to feel, left a really bad impression. If they only care to cater to a certain type of crowd, maybe they should move their restaurant somewhere in Ohio or Mississippi where they will find their desired crowd & don't have to deal with diversity, because this was not it.
Still left a 20% tip btw maybe you can use it for behavioural short courses for your staff.
me & my friends went here to get dinner around 6 on sunday & there was 6 of us. the food took a while to come out, some food that we didn't order came to our table, the servers looked like they didn't wanna serve us at all. when it came to paying we all paid by couple so 3 bills in total & the guy checking us out ( maybe the manger) didn't let us put our own tip but he picked his own tip which i found is a bit weird since most places let you select your own tipping… our bill went from $105 to $127 for 2 people.. it's not bad but it's just that he selected his own tip which is absurd…
Everything was nice. Atmosphere was calming & welcoming & the food was delicious. My only complaint was one of the older workers there who seemed to add tipping in the final bill without notifying us. We were three different parties there, so three different bills. Two-Two & Three. It seemed gor one of the bills he added more or less 20$ while the others payed 15$ extra. I feel as tho tipping shouldn't be in the final bill, & be based on the experience we had. Especially since then also got upset when we asked him about it.
Went to this Korean restaurant yesterday, food was good but the service was so bad. I understand that you only have 2 hours to stay to dine in but it is disrespectful when people are still eating & food & plates are being removed.
5 avr. 2026
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This place is okay. The workers are sweet funny & honest. If you dont have a reservation you are left waiting for quite a while. There is no where to wait or to sit except outside. Thank god they call you to come back in once a table is ready.
The food was okay. They have lots of sushi options which i like but we came for the barbecue & theres not many meat options. A downside for me was the grill, it was not hot at all our meats took a while to cook & the marinade was nothing to rave about. Our orders came out quite fast but quite funnily too. On the app it said 3-4 pcs so we ordered one each & we ended up getting one piece each item we ordered which was strange the dishes came out as if they were half eaten by another table. Also for a grill the ventilation was really horrible. I felt like i was getting full just from inhaling all the smoke in there.
Went again yesterday a Monday, was bad… servers were cold didnt care much , food was horrible the meat didnt feel fresh at all. The sushi was falling apart.. not worth the price of a AYCE
Went for lunch & it was very good. There was a good selections of items, Sushi, fried foods, meat on skewers, raw meats etc. Lots of fun cooking your own food, it's a different experience. Great atmosphere & Friendly staff. 8.8/10
15 mars 2026
sur Google
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Pros:
A) Korean, Japanese & Chinese style cuisine which is nice.
B) The manager & servers were attentive & well trained.
C) The food was alright & okay Sushi's were good & so were the meats.
Cons:
A) The Bathrooms need better attention & renovations.
B) The front area needs a better attention as well.
C) They have WiFi & it's locked so if you need to order. If you need to order via WiFi How?
D) You only use your phone to order other places have iPads & touchscreens or paper menu etc.
E) The lighting & ventilation can be better as well from my perspective.
Conclusion:
Been here 3x & I am just not a fan of this style of concept. It used to be an improvement 2-3 years ago now It changed & now I am indifferent on this establishment.
Personnel sans âme. Buffet à volonté avec nourriture insipide. Vous devrez laver vos vêtements & manteaux tellement ils empesteront la friture. Traces de gras proéminentes à la base du'grill' coréen.
Good atmosphere, very polite crew. The menu's quiet nice. The only thing that is not enjoyable is that most of what they've served is too salty. Anything else is good !
