Overall, reviews describe Frite Alors! as a casual, spacious spot with a local, relaxed vibe and solid seating options where poutine, smash burgers, burgers, and sides are the main draw. Poutine is consistently praised, with generous toppings and flavorful cheese, and several versions including Montréalaise style are mentioned; the fries are generally crispy, and portions are described as satisfying though a few comments note small portions for certain poutines. The smash burgers are a standout, and the menu is seen as reliable with reasonable prices, a good beer and cider selection, and quick or friendly service in many visits. Attentive and professional staff appear in most reviews, though a few mention slower service or longer wait times, particularly during busy periods or for takeout. The atmosphere ranges from calm midafternoon visits to lively evenings with a pedestrian street setting and outdoor seating, and the place is described as a good option for a Montreal style casual meal that patrons would return for when in the area.
This place absolutely sucks.
Service is horrible. Servers completely inattentive. Burger embarrassingly small & burnt to crisp. Never asked how we wanted our burgers cooked. Never brought over a single glass of water. Ordered a gluten free bun & only 30 mins after ordering did a server come over to say they didn't have them. It still took another 20 mins to come out. The gluten free meal, we were told would be in the house for the screw up. Still charged full price for it. Embarrassingly crap.
Took the kids here on a Saturday afternoon a couple of weeks ago & honestly it was one of those rare spots where everyone at the table was happy. The poutine was the real deal, thick gravy & squeaky curds, exactly what you want after a morning of running around the city. Staff were super friendly & patient with my two little ones who kept changing their minds about dipping sauces. We were in & out in under an hour without feeling rushed, which is basically the dream when you have kids in tow.
May 28, 2026
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Jai manger un poutine avec viande hachée & tomates cétait EXCELLENT souvent avec des poutine ya trop de sauce pas assez de frite trop de frite pas assez de sauce mais la jai littérallement vidé mon assiette tout était super! Je serai de retour bientôt!
Poutine correcte, pas beaucoup d'attente quand j'y suis allé mais le stationnement est difficile a trouvé dans la rue. Je ne ferais pas le tour de la ville en auto pour aller manger la mes si vous passé à pied ou à vélo ces parfait.
J'aurais aimé commenter… mais je n'ai jamais été servi. C'est après 50 minutes d'attente pour deux burgers avec poutine que ma conjointe & moi avons quitté, pour se rendre à la salle de spectacle située à deux pas.
Je ne comprends pas pourquoi un samedi soir, alors que le restaurant est en bonne partie occupé par des gens qui assisteront au spectacle, le personnel ne prend-il pas la peine de gérer les commandes en fonction de ceux & celles qui ont un impératif de quitter à une heure fixe.
J'ai demandé deux fois si la commande arrivait finalement, & on m'a répondu deux fois « dans 10 minutes »… & ce à 20 minutes d'intervalle…
Ceci dit, la serveuse était sympathique.
The space is quite spacious with plenty of seating. It wasn't too loud, & the place has a very local, laid back feel. I went in the early afternoon on a weekday, so it wasn't busy at all. It felt calm, quiet, & comfortable.
The menu includes poutine, smash burgers, burgers, & a few side dishes. I ordered the sausage poutine. It was really good & came with a generous amount of sausage. The food arrived quickly, about 5 minutes after ordering.
There was one male server working the floor. He was friendly, attentive, & very efficient. He moved constantly, stayed flexible, & paid attention to every table. Very professional overall.
Definitely worth trying. I would come back if I am in the area again.
We visited from Alberta, wanted delicious poutine while in Montreal, & were not disappointed with our experience. In fact, my friend who had not yet experienced a poutine which she enjoyed, really enjoyed it! I was delighted that she finally could understand my enjoyment of poutine. Both the poutine & the side salad that we shared were delicious! Would highly recommend this place!
