Emeraude de Bangkok

Alanna

3.0

As you read many of my other reviews you will see that I rarely dislike Asian restaurants. Well, sorry to say, even though this place was highly recommended. I tend not to agree.
When we entered the restaurant, it was full. Usually when a restaurant is so busy the food is really good. Right?
Maybe I'm too picky & used to eating flavor packed food.
We ordered the Combo Build Your Way menu.
Included are 2 soups, 2 appetizers, 2 main dishes, 1 vegetable & 2 steamed rice. What a great deal.
We ordered 2 Hot & Sour soups which did not come to our table hot, so both were returned. Once they came back they were a bit warmer but still not hot. If you can get it hot, the soup was very tasty & not spicy.
For our appetizers we ordered the Peanut Butter Dumplings & Fried Calamari. The dumplings were delicious, I wanted more, but the Calamari was overly battered & greasy.
Our mains were Orange Beef & a Red Curry Chicken & the vegetable dish was the Basil Tofu with Mixed Vegetables.
The beef was tender but heavily batter in a sweet sticky sauce but no orange flavor & not spicy. There were 2 tiny slivers of orange peel in the sauce.
The Basil Tofu vegetables were tasteless but did contain a very nice variety of veggies. It needed a kick. It was supposed to be spicy but it was not at all.
The Red Curry Chicken, onbtje other hand, was very flavorful & a bit spicy. The Curry with coconut milk helped enhance the flavor & give it a bit of kick. Very good.
All in all, if the food would have been hotter instead of just warm, it may have been more enjoyable. I don't appreciate going to any restaurant & having to complain & return the food. Yes, sure it was a Saturday night, & they were busy, but really. Staff was sufficient but they didn't even approach us & ask if all was ok.
Would I recommend this place? No
Will I go back? Probably not.

Sevag

4.0

4/5 ⭐

Visited Restaurant Emeraude de Bangkok with a group of 5. The restaurant was completely full, which explains the longer wait times at the entrance & for the food. Part of the staff was also coming back from vacation, so the team was clearly very busy, but they stayed polite & professional the whole time.

Once seated, the experience was good overall. The food was fresh, flavorful, & the portions were satisfying. The atmosphere was lively & you could tell the place is popular for a reason.

If you're patient & not in a rush, it's still a solid place to enjoy Thai food with family or friends.

Susan

2.0

We have eaten here many times & have always enjoyed the food. On New Year's eve we made a reservation for 4 at 6:30. Our table was ready when we arrived & we were served our soup & appetizers & then we waited & waited for our main course. At 8:30 (2 hours after our arrival) we began to ask when we might expect to receive our main dishes. We were told that it was very busy & they were trying to serve the customers in the dining area as well as the take out. Shortly after that we said we would pay for what we had eaten & would be leaving. At 8:45 they began to serve our main meal. First, came the rice & vegetables & the plate of vegetables was about half the size we had in the past. By the time the meat portion of the meal arrived, we had either finished the vegetables or they were no longer warm. While we understand that it was a very busy evening, it probably would have been better if they had communicated with us the delay & expectations instead of us having to ask. As well, knowing that it is one of their busiest evenings, they might have considered hiring more staff or reducing the take out orders as it appeared they were struggling to handle both. On our way out another customer was leaving & he was complaining about the service as his experience was similar to ours. Very disappointing &, in all, it was a memorable evening but for all the wrong reasons.

Adam

5.0

Food was great service was great wasnt super busy got our food really fast

Dino

4.0

Busy night...it was mother's day weekend! It was a bit long to receive our food, also I would have preferred a little bit more of the peanut butter sauce on the dumplings...but other than that all was great.

Charles

4.0

Average asian style eatery. Service was slow, but it was a busy Saturday evening. $15 for just a plate of sautéed vegetables is too much. There is vast competition in this type of cuisine. I'm not in a rush to return here anytime soon. We didn't feel that we got bang for our buck.

Lynn Lafond

1 Review

3.0

Must say I am very disappointed with your establishment. Last night, Sunday, May 10th, we placed a delivery order & were told we would have to wait an hour plus pay a $5.00 premium. We agreed to both conditions. 15 minutes prior to order arriving, you called to say our food could not be delivered as you were too busy due to Mother’s Day. Too bad you waited 15 minutes before food arrived to tell us & then did not even offer us a promotion to make up the terrible service. I expected better service from such a good establishment.