East Side Mario's propose un environnement de restauration décontractée axé sur les traditions culinaires italiennes et américaines. Le menu met en avant des incontournables comme la soupe ou la salade à volonté, accompagnés d'une sélection variée de plats de pâtes tels que les fettuccines alfredo et les spaghettis classiques. Les pizzas intègrent des croûtes étirées à la main garnies d'ingrédients frais et de sauces tomates robustes. La clientèle choisit régulièrement parmi une gamme de plats copieux mettant l'accent sur les saveurs marquées et les portions généreuses caractéristiques de la cuisine réconfortante nord-américaine. L'aménagement intérieur utilise des éléments thématiques rappelant une cuisine urbaine italienne animée pour créer une atmosphère dynamique. Des normes de service efficaces assurent que les plats principaux sont servis rapidement aux convives priorisant les recettes classiques. Cet établissement demeure un choix privilégié pour ceux recherchant des plats familiers servis dans un cadre cohérent.
East Side Mario's reçoit généralement des commentaires positifs pour sa nourriture savoureuse, ses portions généreuses et son ambiance familiale, plusieurs clients soulignant le rapport qualité prix avantageux du menu. Les mentions fréquentes d'un service attentionné et excellent mettent en lumière l'impact positif de certains employés qui contribuent à une expérience agréable. Toutefois, des préoccupations récurrentes concernant la propreté, notamment dans les salles de bain et l'entretien général, ainsi que des signalements concernant des lenteurs dans le service et des temps d'attente prolongés lors des périodes achalandées, ont été notés. Si de nombreux clients apprécient leur expérience et souhaitent revenir, d'autres ont relevé des lacunes importantes dans la gestion opérationnelle et la qualité des plats qui nuisent à leur satisfaction globale.
My wife & I visited this restaurant recently. We came on a Wednesday evening during Quebec's construction holiday period, & although the restaurant was full & busy, we were quickly seated.
The menu was brought to us promptly, & our waitress came about 5-10 minutes later to take our order. Overall, the meals, bread, & soup were good, & the service was very good. All the staff were friendly & polite.
The only issue was with the bill: I noticed an extra charge for something listed as'AJ Frgratine' for me & my wife (I believe it refers to au gratin/cheese au gratin). We were not informed ahead of time that this additional charge would be applied. Since I ordered the L'Ail Parmesan & my wife ordered linguini, I found this a bit frustrating.
I left a little disappointed. So be sure to check your bill!
Notre arrêt souper incontournable entre Magog & Montréal. Rapport qualité - prix intéressant. Elena, notre serveuse, a été attentive & disponible. Son sourire & sa bonne humeur ont fait toute la différence dans notre soirée. Il devrait y en avoir plus comme elle! 🍝
C'est dégueulasse, a part la soupe & le pain, ya rien de bon. La pizza est fade & sans sauce, la sauce alfredo est mauvaise & le bacon goute le faux. Aussi, la salade goûte comme si elle était mal lavée.
Ça sent toujours le brûlé la dedans en plus pis c'est vraiment beaucoup trop cher pour la qualité.
Terrible service. The server was extremely rude & showed no respect. He spilled soup all over my table & didn't even apologize. I had to ask another server to come help me, & thankfully that person was very kind & humble & cleaned up the mess left behind.
What was even more outrageous was when I asked for another piece of bread to eat with my pasta. This rude person brought the bread with his bare hands, which I found completely unacceptable.
At the end, he made me wait another 10 minutes just to get my receipt, & I had to ask for it myself. The whole experience felt very disrespectful & unprofessional.
Please think carefully about how customers are treated.
My friend & I had an amazing experience at this restaurant.
We came without a reservation on a Saturday evening & we were quickly assigned a table.
We really didn't have to wait long at any point during our experience.
We arrived at 18h20 & left with a full belly at 19h30.
We received the menu quickly & the waiter came 5 minutes later to take our order.
Parmesan cheese was offered both when we were served the appetizers & main dishes.
The virgin bloody Cesar was excellent.
The Italian wedding soup was very good, my friend even ordered a second serving.
The garden salad was very refreshing & had just the right amount of dressing.
My friend thinks the Canadian calzone was very good. It was served with a side of marinara sauce & spicy oil.
I really liked the spaghetti & meatballs.
All the staff were very friendly & polite.
I read a review saying the waiter did not put his leftover food in a container he will take home. I had the same experience, the waiter left us a container to put our leftovers in, but I think this is completely fine considering the prices at this restaurant are affordable. I would expect the waiter to do it for me if I were dining at an expensive restaurant.
Not a bad experience...would recommend..not authentic Italian ,but you get what you pay for. My expectations were not high but I must say that the'all you eat soup & salad'works if you choose to have a full meal with soup salad & main. No dessert required 🥰
J'ai été souper avec les enfants & la famille nous étions 32 avec des enfants nous avons très bien mangé service rien à dire prix raisonnable très belle soirée
