East Side Mario's gathers a mixed range of diner feedback, with many enjoying solid Italian flavors, generous portions, and good value when the service is attentive, while others report long waits, uneven service, and occasional disappointing dishes such as sauceless pastas or burnt crusts, along with cleanliness and lighting concerns that can affect the dining experience; the vibe and family friendly atmosphere are praised on calmer nights, and some visits shine with quick seating and friendly staff, but busy periods highlight shortages and slower service, suggesting that the restaurant can deliver a positive experience when operations run smoothly but struggles with consistency at times.
Nous avions réservé pour un groupe de 15 personnes & malheureusement ce fût une attente interminable pour se faire servir. Notre serveuse semblait être seul pour le restaurant au complet. Très déçu mais félicitation a Brigitte la serveuse qui a su tenir bon.
C'était inhumain pour elle.
Exceptionnelle service malheureusement nous n'avons pas demander son nom petite blonde avec toque derrière la tête travailler mercredi 27 mai sur la terrasse. C'est de là que par les meilleurs moment sur le fly. Ensuite rapport qualité prix excellent. Pour un endroit où l'on travaille avec les touriste la formule fonctionne A1 bravo. Merci envore à notre serveuse!
C'est dégueulasse, a part la soupe & le pain, ya rien de bon. La pizza est fade & sans sauce, la sauce alfredo est mauvaise & le bacon goute le faux. Aussi, la salade goûte comme si elle était mal lavée.
Ça sent toujours le brûlé la dedans en plus pis c'est vraiment beaucoup trop cher pour la qualité.
May 27, 2026
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Toujours aussi bon, très occupé en ce dimanche soir, le service fut courtois & la nourriture bien à point.
& que dire des délicieux pains à l'ail servis bien chauds.... Merci Cédric
We reserved days in advance for a small group (9) but were seated at tables designed for six with myself given a place with my plate straddling the crack between two tables. Arriving at 5:30 nobody asked if we wanted drinks, taking 15 minutes to bring water. The salads were good but the bread was served with what tasted like margarine (!) & one of our party had her order forgotten & wasn't served until we were almost done. A number of us had veal or chicken parmagiana which was soggy & drowned in non-descript tomato sauce with no detectable parmesan. Several didn't eat more than half of it & declined an offer to take the rest home. The menu doesn't have any lighter choices or options other than pasta as a side. The place was very busy by the time we left but we won't be going back.
Update six months later, despite multiple exchanges with their customer sat group & assurances that someone would contact me, no such contact has happened.
Our server was great, friendly, & cool. Very informative regarding Bromont & the surrounding area. Food was excellent. Highly recommend the calzone & the violet iced tea lemonade!
ambiance familiale bonne , bon prix
( nourriture va avec le prix ) je trouve que le menu pourrait avoir plus de choix cependant le service est extrêmement long semaine comme fds midi comme soir & la nourriture arrive froide à chaque fois .
Apr 10, 2026
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Nourriture arrivée complètement froide. Le plat était immangeable, les pâtes étaient sèches comme si ça faisait des heures que c'était prêt. Sérieusement, c'est inacceptable. Croyez-moi que les gens vont en entendre parler. Cet endroit mérite clairement de fermer pour un bon bout.
We reserved very last minute (about 5 minutes before arriving)for 15 people, we were seated as soon as we arrived. Food, service, atmosphere was superb, & the dishes were reasonably priced. Overall it was a great experience, thank you so much!
I suggest having a bit more light, the menu was hard to read because the light was dim. This would avoid taking out cell phones to use the flashlight option.
