East Side Mario's provides a distinct casual dining environment centered on Italian and American culinary traditions. The menu features signature items such as all-you-can-eat soup or salad, alongside a variety of pasta dishes like fettuccine alfredo and traditional spaghetti. Pizza offerings include classic hand-stretched crusts topped with fresh ingredients and robust tomato sauces. Patrons frequently select from a range of hearty entrees that emphasize bold flavors and generous portions common to North American comfort food. The interior design incorporates thematic elements reflective of a bustling urban Italian kitchen to create a high-energy atmosphere. Efficient service standards ensure that main courses are delivered promptly to guests who prioritize classic recipes. This establishment remains a central choice for those seeking reliable, familiar dishes served in a consistent and structured dining setting.
East Side Mario's generally receives positive feedback for its delicious food, generous portions, and family friendly atmosphere, with many guests praising the affordability and value of the menu options. Frequent mentions of excellent and attentive service highlight the positive impact of specific staff members who go above and beyond to ensure a pleasant dining experience. However, there are recurring concerns regarding cleanliness, particularly in the washrooms and general maintenance of the dining areas, as well as reports of inconsistent service speeds and long wait times during busy periods. While many patrons enjoy the experience and express a desire to return, others have pointed out significant lapses in operational management and food quality that detract from their overall satisfaction.
Le meilleur restaurant, tout est excellent, leur salade a volonté, leur pain a volonté, les pâte a volonté le lundi ... WOW ,
J'aimerais tellement en avoir un près de chez moi
Excellent service Bonne bouffe poulet parmegian. Pâtes sauce rosée excellente & grande portion pain chaud . Juste sauce de salade César très bonne juste un peu trop mayonnaise. Mais tout était parfait Merci on reviendra c est sur ❤?
C'est dégueulasse, a part la soupe & le pain, ya rien de bon. La pizza est fade & sans sauce, la sauce alfredo est mauvaise & le bacon goute le faux. Aussi, la salade goûte comme si elle était mal lavée.
Ça sent toujours le brûlé la dedans en plus pis c'est vraiment beaucoup trop cher pour la qualité.
May 27, 2026
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Toujours aussi bon, très occupé en ce dimanche soir, le service fut courtois & la nourriture bien à point.
& que dire des délicieux pains à l'ail servis bien chauds.... Merci Cédric
Je n'y avais jamais été & plus jamais j'y retournerai. Service long par une serveuse & un serveur à l'allure étrange. Caldozone style tranche de pain molle avec quelque peperonni froid & champignon. Pas de fromage . L'autre assiette de pâtes très ordinaire & franchement beaucoup trop chère. Il n'y a que de la margarine. Pas de beurre.Je croyais aller à un endroit prestigieux. ¨Ça ne reflète pas du tout ce dont je m'attendais
We arrived at 6:30 on a Saturday night without a reservation & were seated quickly. That was the only thing that went smoothly.
Then came the waiting game. Forty minutes passed before anyone brought menus or acknowledged us. I started noticing something odd-no one around us had food. It felt more like a holding area than a dining room.
When the waiter finally showed up, we ordered a 4-meat pizza, chicken & shrimp scampi, a Brio, & a Corona Cero. He came by after a good 30-40 minutes to tell us the shrimp might take a while. Apparently, they were catching them fresh.
The food arrived just before 8pm. My pizza looked like it had been ready for ages-dry, barely warm, & the crust? Pure white bread. Not pizza dough. Not even close. It tasted like someone tried to recreate pizza based on a vague description & a blurry photo.
My girlfriend's scampi didn't fare much better. She said the sauce was'unusual,' to put it nicely, ate most but left half of the chicken, & asked for a takeout box. The waiter dropped a plastic container on the table & walked off. No offer to pack it up-apparently, that's now a DIY task. Isn't that why we tip?
To top it off, the $3.99 Corona Cero was listed as a $5.49 Becks s/a on the bill. I didn't bother arguing. The waiter never came back for the card machine anyway-I paid & left, just glad it was over.
Now, to be fair: the staff on hand seemed to be doing their best. But it was painfully obvious they were understaffed for such a busy night, & the whole experience suffered because of it.
This wasn't my first visit, but it will absolutely be my last. If you're in the mood for long waits, dry pizza, & DIY leftovers, this place has you covered.
Extrêmement long avant d'être servi. Je conviens que le restaurant était bondé mais nous avons attendu plus de 90 minutes avant d'être servi. Il a été difficile d'avoir un deuxième pain alors qu' il est supposé être à volonté.
Nous avons bien aimer la salade , le pain & la liqueur à volonté nous avons manger des poulet parmigiana tout était bien sauf le poulet qui étais bien trop cuit presque brûlé. J'y retournerai mais je mangerai que des pâtes cette fois si
Famille de 4 (2 adultes 2 ados) un Mardi après le parc aquatique vers 19h. Beaucoup de jeunes familles pour profiter des repas enfants gratuits. Service excellent (serveuse revenait souvent pour voir si nous avions besoin autre chose). Cuisine un peu lente mais la serveuse nous rapportait du pain & boissons pour nous faire patienter. Pâtes excellentes (cuites Al dente, ce qui est plutôt rare dans les chaines) & bonnes portions.
