Festival Go vélo Montréal 2026
24 mai 2026 au 31 mai 2026
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Commodités, services et plus
Capacité: pomodorosteakhouse@gmail.com Nous acceptons: Master Card, Visa, AMEX, Interac, Paiement Mobile, Paiement sans contact
Da Umberto a été présenté dans l'article(s) ci-dessous.
Avis pour Da Umberto
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Les avis mentionnent souvent
Afficher toutsteak(18) pizza(14) recommend(11) bar(8) pomodoro(6) drink(5) family(5) salad(5) highly recommend(4) italian(4) sauce(4) qualite(4)
My family & I went to this new restaurant during the Italian Festival, & the whole night was ruined because of our waiter, Brian. From the moment we sat down, he made the experience about himself instead of the customers. He spent most of our meal bashing his own manager, going on & on about workplace drama that no paying guest should have to hear. It was not only unprofessional but also incredibly awkward.
To make matters worse, Brian kept asking us to leave him a good personal review, as if that would somehow make up for the lack of proper service. We came for a nice dinner, not to be pressured into boosting someone's online ratings.
The most bizarre part of the night happened when I went to the bar to get a straw for my drink. I saw Brian bring the customer from the table next to ours over to the manager, in the middle of service, to demand a discount & a free coffee. This was unbelievable to watch a competent server would handle such a matter privately & calmly, not drag their guest into an awkward confrontation that only made them more upset.
Brian's behavior screamed unprofessionalism from start to finish. Instead of focusing on the guests' experience, he seemed more interested in stirring drama, complaining, & pushing for personal favors. The restaurant itself might have potential, but with staff like this representing it, I can't see myself returning anytime soon.
We went to this restaurant on Saturday night during the Italian week & yes the street was full of people. The terrace at this restaurant was packed with a lineup, we decided to sit inside. I spoke to the lady in charge & she found us a table. Then the a person came & gave us a menu. It didn't take us long to decide what we wanted & told this person it would be a wood oven pizza. (40$) She informed us that it would take 10 minutes! She left & went elsewhere in the restaurant. Ambiance was so,so well lite up & people sitting at tables chit chatting. The pizza oven was full speed ahead. Pizzas were going in & out like it was going out of style. We continued waiting & the lady wasn't coming by. No glasses of water nothing. I got up went to the front & told the lady that we needed glasses & water. She pointed to a tray of glasses & said water would come. Never did till the end. The person we thought was a waiter turned out to be the manager (Ellie)& really didn't know what she was doing. She was lost talking to anyone while carrying someone's drink 🍹 in her hand. I asked her the pizza 🍕 was & she said it's coming now. This was 20 minutes later. She arrived with a pizza, but it was the wrong order. Said oops & went back to the oven. 20 minutes later I got up & went to the oven, just as the pizza came out. Still no water or ice. We had to order a bottle of bubbly to get by. The pizza was nothing fantastic for the money we paid. The sauce tasted like it was from a can & unfortunately the veggies were not cooked well. We managed to get a waiter (Brian) from another section to help us out & he was great. Got us water & kept filling up the glasses with ice. When he confronted the manager she blasted him & said she didn't know what she was doing. Finally a confession!! Our ordeal was because of her. If you see her change tables or do what a full table did. Walk out!!
Wow, the waitress also manager & owner sucked !! I know it was Italian week festival but as professionals you should be prepared … she originally told us 10 for our order , then she brought water & forgot the glasses , another 15m wait for them , then forgot the pizza , then' n 2 tables walked out totalling about 20 people .. then she brought pizza & no extra plates to share .. basically she would bring 1 item at a time & forgetting the rest !!!! A real flake !!
Thank his for Brian who made up for alll her mistakes !! He should be the manger !! People skills , kind & honest !! Well we have him a nice tip … we will not be going back … the manager/owner , she should go take some courses on human dynamics & relations.. not to mention professionalism!! The pizza was nothing special .. sauce is canned !! What a shame for little Italy , great location with so much more potential !!
To the owners clean up your act , if you want to succeed , because many people were complaining & this not only Italian week festival!!!!!
Do not confuse this restaurant with the former Pomodoro at the same address. Besides pizza & Italian fare they are a steakhouse. The service is 1st class as is the food. Their prices for a meal start around $20 & go up. Definitely worth a visit.
Since the restaurant changed owner it became an amazing place to eat! Proficient stuff in the kitchen, especially when it comes to stakes. Great job! However, pizza needs some improvements to make it really Italian