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Commodités, services et plus
Capacité: pomodorosteakhouse@gmail.com Nous acceptons: Master Card, Visa, AMEX, Interac, Paiement Mobile, Paiement sans contactDa Umberto a été présenté dans l'article(s) ci-dessous.
Avis pour Da Umberto
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Les avis mentionnent souvent
Afficher toutsteak(18) pizza(14) recommend(11) bar(8) pomodoro(6) drink(5) family(5) salad(5) highly recommend(4) italian(4) sauce(4) qualite(4)
I absolutely loved my experience at this restaurant: the food, drinks, & atmosphere were all fantastic, & the waitstaff were incredibly kind & hardworking. Honestly, they made the visit enjoyable from start to finish.
The only negative was the manager. She was slow to respond & seemed more focused on chatting & flirting at the bar than managing the restaurant, which sometimes caused delays. I also witnessed her yelling at staff, which was really uncomfortable to see, especially considering how dedicated & professional the team is. It was frustrating because the staff were trying their best, & the manager's behavior made an otherwise perfect experience a little tense. I hope management addresses this, because the restaurant itself is excellent & deserves leadership that supports its team.
Melia Steak Bar has some of the most amazing food I've tasted in a long time! Each dish was expertly prepared & bursting with flavor. However, the service was noticeably slow, seemingly due to the manager's inattentiveness ,she appeared more focused on flirting with people at the bar & took an unusually long time to prepare drinks. Despite this, our waiter, a young man with black curly hair & a a small beard, provided excellent service with a genuine smile. His attentiveness & positive attitude really stood out. I hope management addresses the service issues so that the overall experience can match the quality of the food.
My family & I went to this new restaurant during the Italian Festival, & the whole night was ruined because of our waiter, Brian. From the moment we sat down, he made the experience about himself instead of the customers. He spent most of our meal bashing his own manager, going on & on about workplace drama that no paying guest should have to hear. It was not only unprofessional but also incredibly awkward.
To make matters worse, Brian kept asking us to leave him a good personal review, as if that would somehow make up for the lack of proper service. We came for a nice dinner, not to be pressured into boosting someone's online ratings.
The most bizarre part of the night happened when I went to the bar to get a straw for my drink. I saw Brian bring the customer from the table next to ours over to the manager, in the middle of service, to demand a discount & a free coffee. This was unbelievable to watch a competent server would handle such a matter privately & calmly, not drag their guest into an awkward confrontation that only made them more upset.
Brian's behavior screamed unprofessionalism from start to finish. Instead of focusing on the guests' experience, he seemed more interested in stirring drama, complaining, & pushing for personal favors. The restaurant itself might have potential, but with staff like this representing it, I can't see myself returning anytime soon.
We went to this restaurant on Saturday night during the Italian week & yes the street was full of people. The terrace at this restaurant was packed with a lineup, we decided to sit inside. I spoke to the lady in charge & she found us a table. Then the a person came & gave us a menu. It didn't take us long to decide what we wanted & told this person it would be a wood oven pizza. (40$) She informed us that it would take 10 minutes! She left & went elsewhere in the restaurant. Ambiance was so,so well lite up & people sitting at tables chit chatting. The pizza oven was full speed ahead. Pizzas were going in & out like it was going out of style. We continued waiting & the lady wasn't coming by. No glasses of water nothing. I got up went to the front & told the lady that we needed glasses & water. She pointed to a tray of glasses & said water would come. Never did till the end. The person we thought was a waiter turned out to be the manager (Ellie)& really didn't know what she was doing. She was lost talking to anyone while carrying someone's drink 🍹 in her hand. I asked her the pizza 🍕 was & she said it's coming now. This was 20 minutes later. She arrived with a pizza, but it was the wrong order. Said oops & went back to the oven. 20 minutes later I got up & went to the oven, just as the pizza came out. Still no water or ice. We had to order a bottle of bubbly to get by. The pizza was nothing fantastic for the money we paid. The sauce tasted like it was from a can & unfortunately the veggies were not cooked well. We managed to get a waiter (Brian) from another section to help us out & he was great. Got us water & kept filling up the glasses with ice. When he confronted the manager she blasted him & said she didn't know what she was doing. Finally a confession!! Our ordeal was because of her. If you see her change tables or do what a full table did. Walk out!!
I came to pick up delivery order , the staff are very nice & welcoming the young lady was really nice & kind she asked me if i Need anything to drink , i Asked for water she gave me a Cold Water in very hot summer day!
This means so much I really appreciate your help & welcoming ❤?🙏🏼
Delicious food! We were a big group & had the meat platter, cowboy steak, full piri piri chicken, & salads. Everything was really really great & the service was amazing too. Also, there's a full bar & the drinks were great (& strong). Strong recommend.