Chez Hugo is described as a lively, family-friendly snack spot known for generous portions of poutine and smash burgers, with a rich peppery sauce, plenty of cheese, and crispy fries, plus a cremerie offering desserts that many crave after meals. The atmosphere is consistently praised as welcoming and cozy, with outdoor seating, a fire pit, a playground for kids, and a clean, well-organized space. The menu earns frequent applause for both classics and inventive options, including poutine variations, cajun smash burgers, hot dogs, and well-balanced sides, all noted as good value for the price. Service is described as fast, friendly, and hands-on, with the owner often on site to greet guests and chat with families, though weekend crowds can mean longer waits. A small number of reviews mention an uncomfortable moment with a staff member in the ice cream shop, but the overall sentiment is strongly positive and many say they will return.
Moi ainsi mon congénère ayant une légère fringale, nous nous somme précipiter vers ce charmant casse croute & ce même avant Louverture officiel. En étant deux citoyens honnêtes & prépubère nous nous somme affairé un gargantuesque menu afin de combler notre corpulente appétit. Nous avons saisit une poutine classique ainsi qu'un duo de smash burger qui a fait un top 1 royale dans nos coeurs. Malheureusement nous n'avons pas eu la chance de croisée le propriétaire comme tant d'autre le mentionnait. Je met un 10 sur 10 pour l'ambiance qui me procure un sentiment de nostalgie du temp des fête du au décoration de Noel soigneusement installée par le personnelle. Service 10 sur 10, c'était s'ua coche, on a bin aimer la dame a la caisse. Hâte d'y refaire un tour. Je vous le conseille a tous!
Nov 26, 2024
on Google
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This place has really crazy smash burgers with the most crispy caramelized edges I've ever experienced. Poutin was perfect with actually squeaky cheese & the cheese bacon pogo had little bits of crushed Doritos on top! We also met Hugo him self he was really sweet & welcoming, great vibes, cool space
This place is sooo good! We had the cheese, dorito, bacon poutine & italian poutine. They were delicious! Smash burgers were really good too. There is a fire pit to sit at. Service is very friendly. Definitely a must try for foodies!
Amazing smash burgers & hotdogs. Small kids play area in the back the food is absolutely awesome. Drive out of my way to eat there with the kids. Not sure what I'm going to do in the winter since there isn't any indoor dining. Staff is really nice also they always give the kids free lolly pops 🤙
The best spot ever. Hugo is a beauty & it's exactly what you want from a casse croute. The smashburger is amazing & the poutine also insane. Must try spot if you're around or on your way upnorth!
Oct 12, 2024
on Google
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Loved it so much that we went back 6 weeks in a row. Great smash burgers, poutine is very good & the milkshakes are excellent. Hugo is always to there to welcome people. Great little place, best snack bar / burger joint in the Laurentides. Also the price /portion ratio is fantastic
Vendredi soir 19 h, envie d'une vraie bonne poutine! Mais..la Patate à Charley est déjà fermée alors direction La Patate à Hélène sauf que, malgré que la fermeture soit indiqué à 19 h 30 sur Google, & ben tout était noir. & là, me revient à l'esprit d'avoir entendu parlé de Chez Hugo qqch! Cherche sur Google & je trouve! Chez Hugo Burger Shop, fermeture à 20 h 30! Bon, je suis sceptique mais mon chum & moi prenons la chance de faire la route quand même. Suprise!! C'est ouvert & s'est occupé! Belle découverte, qui vaut le détour à 200%! L'ambiance est A1, le service est A1, la poutine est A1 (les frites, la sauce & le fromage!! Accord parfait en bouche!) & pis oui, le smash burger signature était aussi A1! En plus, j'imagine que c'était Hugo qui était la pour accueillir le monde & s'assurer que tout se passe bien. Bravo! Ouvert jusqu'à la mi décembre, non mais quoi dire de plus que : on va revenir bientôt!
Smash burger deluxe & frite très très bon! Très bon service! Ambiance chaleureuse endroit très propre & très beau! proprio présent & sympathique musique foyer & crémerie! terrasse chauffée! Première fois mais pas la dernière casse croute vraiment sur la coche je recommande fortement!
J'ai mangé le smash burger signature & une poutine, tout était excellent. Le propriétaire a pris le temps de s'assurer que tout était ok, ce qui est rare dans une cantine, & le personnel est très sympathique. Nous y retournerons assurément.
Sep 27, 2024
on Google
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Chez Hugo was a phenomenal experience all around. With us not speaking any French, we thought it was going to be difficult to order & understand the menu. Were we ever wrong... Hugo took the time to go over the menu & give recommendations. Poutine & Signature smash burger were excellent. Can't recommend it enough.
Sep 19, 2024
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Super casse croûte!! Propriétaire sympathique ! Poutine excellente & smash burger super aussi ! On voit que le proprio met beaucoup d'efforts dans son commerce. Belle terrasse! J'y retourne sans hésitation.
Fantastic place! Vacationing in the area & decide to stop by & glad we did. Great food, we got the Italian poutine & smash burgers. Met the owner who is extremely nice & talked us through the menu. Highly recommend!
