Céramic Café

Alexa

3.0

I been to the concept before. Walked in yesterday, was like a gazillion degrees.
Got assigned a table, ok pretty much same drill as always but I didn't enjoy so much my experience as sweat was dripping all over myself & my family's faces.

We paid & walked out before we were done. We were not having fun. I walked to get juice in the car, with a breeze & open space... It was cooler outside.

The workers explained how the AC is broken. I understand that unforseen conditions can happen.
Sure.
But customers come first. Always.

Offer me some cold juice, give me 15% off.
Recognize that my experience is discomforting but I'm still here contributing to your business.
As a customer, I want to feel recognized & appreciated.

I won't be going back.

C.

5.0

Waww quelle activité relaxante & plaisante! J'y suis allée avec ma mère & nous avons énormément apprécié l'endroit, la gentillesse du personnel & puis tout simplement le concept. Faut compter 1.5h en moyenne pour réaliser son oeuvre ah ah. Vous choisissez l'objet en céramique que vous voulez personnaliser, & après libre à votre imagination. Je recommande. Mention spéciale pour le personnel qui est adorable & très disponible. Merci possibilité de manger sur place si vous voulez.

Alicia

5.0

Tellement de plaisir 🤩 le staff est juste wow !!
De plus ils ont une rampe à l'intérieur pour les gens en fauteuil 😊

David

5.0

Très intéressant & beaucoup d'assistance en cas de besoin

Sarah

3.0

Overall, I had a great experience at Céramic Café Studio. The activity was fun, & I enjoyed painting my ceramic piece.

However, I was disappointed by a few things. The staff seemed to be rushing us because it was March Break week. Normally, customers have unlimited time, but we were only given two hours, & any extra time cost an additional $1 per 5 minutes. I had made a reservation, but this policy was never mentioned when I booked.

I was also disappointed when I received my finished ceramic piece. There was black dust trapped under the glaze, which affected the appearance of the piece. In addition, part of my ceramic arrived chipped, even though it was not damaged when I painted it.

While I enjoyed the experience itself, I believe better communication about the time limits & more attention to quality control would improve the overall customer experience.

Dahlia

1.0

Your Instagram needs help

L

3.0

I had a good time with my friends, the only thing who bothered us is no one was there for our table except when we have to ask for it & it would take a long time before they get there. The food was great, but it took more than 15 min for 2 pastries & a tea. It also took almost 10 min before we get to pay while we were waiting in line. Maybe we went there at the most busy time but it wasn't my greatest experience

Shulem

5.0

I love this experience

Rad

2.0

Belle expérience coûte un peu cher parce que quand tu prends ton temps ça monte vite. Également la musique est extrêmement stressante & n'est clairement pas adaptée pour une ambiance détendue & artistique. Du gros rap & du Rihanna & Beyoncé en boucle. Ensuite je ferais en sorte de faire une section enfant/famille seulement parce que les enfants ne sont pas bien gérer & à constamment accrocher notre table c'étais assez ennuyeux.

Nous somme retourner une seconde fois & tout allais bien au départ. Lors du ramassage ça été une autre affaire. Mon bol avais plusieurs éclats de peinture de d'autres céramiques (mon design étais parfait) j'avais des grosses lignes noires, des marques de chiffres & des rayures. Je suis vraiment déçue qu'au prix qu'on paye qu'on à des éclats des autres projets des autres clients...

Marie

5.0

Expérience fantastique entre mère & fille pour la fête des mères!