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Commodités, services et plus
Commodités, services et plus
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Afficher toutmexican(53) recommend(36) brunch(31) drink(29) decor(28) taco(27) beautiful(25) highly recommend(23) authentic(21) servicio(18) pablo(18) mole(15)
First & foremost, the food wasn't even hot. For context, we had the all?you?can?eat brunch option. The food took a minimum of 20 minutes to arrive, & the drinks came about 15 minutes after the food. The waitress never stated her name, & her attitude was unpleasant throughout our visit. She kept serving other tables, including empty ones, while ignoring ours.
Second, the water had a yellow tint & tasted like soap. We never saw them replace the water jar on any table during our entire stay.
Third, the tres leches didn't taste right.
Fourth, when my friend complained about her drink & asked for a new one, the waitress went to speak with the bartender. I genuinely believe she told him not to serve the replacement drink.
Before I forget, there were food items we requested twice, but we never received them.
Lastly, the waitress who took our order at the beginning didn't want to give us the bill. I gave her several glances & hand signals to let her know we were ready to leave, but she never came. In the end, the bartender was the one who brought us our bill.
The only redeeming aspects of the restaurant were the decoration & the bathroom. We actually had a pleasant time doing a little photoshoot because the place is visually appealing.
So, do I recommend eating at Casa Azul? The honest answer is no. Sure, we didn't know much about Mexican food, but that doesn't justify the horrible attitude we experienced during our visit.
Starting with the positive aspects, this place has a very nice decor. The cocktails & agua frescas were tasty. Unfortunately, the food was terribly underwhelming. The'fried seafood' appetizer seemed straight out of a frozen box & a third of it was just fried onion rings. The dishes did not taste flavourful or authentic. I had the shrimp fajitas as a main & it came with whole unseasoned beans that looked straight from a can. (Was expecting frijoles) It was served with only one giant flour tortilla instead of smaller tortillas, which seemed odd for this type of dish.
The service was extremely slow even though the restaurant was mostly empty. All of the drinks took an unusually long time to come. (We received the first one after probably 30 minutes & the rest of the order at later intervals) We sympathized because most of the waitresses were on their 1st/2nd day. The restaurant did not even have 5$/10$ bills to provide change on our friend's cash payment. Overall, it was a disorganized & disappointing experience that came to a steep price. Not worth it at all.
Edit: to the owners who actually questioned the validity of my review, instead of apologizing… you show arrogance… yes we did ask the waitress how much longer it would take & she obviously was wrong on the timing. As to tbe couple who wished us Good luck… YES REALLY.
We all figured lets just get this over with as we were not planning on ever going back.
Judging by some of the reviews you really should up your game & as to your service being so bad, & by your ARROGANT reply, I can certainly understand that you have no intention of improving. GOOD LUCK 🤯😡
ORIGINAL REVIEW:
We were 4 people & all disappointed from the whole experience. It started when a couple leaving the restaurant wished us'Good Luck' & we soon found out why… Although the restaurant has a charming warm atmosphere service was at a turtle pace & inadequate. The restaurant had only a few occupied tables, & it was slowwww! Drinks took over 40-45 minutes to arrive & I had to nudge, but they were at least, very good ( it's the only thing that was). We ordered Nacho appetizers they were also good but the shrimp & calamari were from a frozen box nothing Mexican about them…. Next! Afterwards it was a disaster ! We got there at 8:15 & our food arrived after 10 pm all 4 dishes were lukewarm & mediocre at best. Not at all what we expected, nothing Authentic about them. Don't bother going to this place there are much better Mexican restaurants in the city that won't waste your time & money. Sorry guys but you need to UP your game!
If you are looking for a place to hang out for a long time, & not have to order much this restaurant is perfect.
It took 30 minutes to order drinks, then another 30 for them to arrive with no communication from the server. Half of our party were Quebecoise, so it wasn't a language issue.
The food has good flavor, but avoid ordering the soup. It didn't arrive until the rest of us finished our food, & although it looked impressive, was impossible to eat.
To top it off, uur check was wrong, & I'm hoping they successfully cancelled the first one, but right now I see both charges pending.
I came here for brunch with my friends & we had a really great experience overall. The food was absolutely delicious-everything we tried was flavorful, fresh, & very well prepared. You can really tell they put effort into the quality & presentation.
The place is beautiful & has a nice atmosphere, although it is quite small, so it can feel a bit crowded, especially during busy brunch hours.
The buffet is on the pricier side at $35 per person (plus taxes), & drinks are not included, which adds up. That said, I do think it's worth it for the quality of the food.
One thing that could definitely be improved is the service speed. The staff are very kind & friendly, but the system is a bit slow since you can't serve yourself-someone serves you, which creates long lines & waiting times.
Overall, despite a few downsides, I would still recommend this place for a tasty & enjoyable brunch experience!
Extremely disappointing experience. Reserved a large group for a birthday brunch. Arrived at noon to find a locked door, were finally let in after a few minutes of knocking. Staff seemed disinterested in providing us any information nor did they seem prepared for us or any other guests. Server was completely uninformed about the menu & drink options & appeared to be inexperienced & overwhelmed by a single table.
The only option was a buffet. After being seated at 12 the buffet was not ready until almost 1pm. Once it opened they only had a single staff member serving & the line was 15-20 people long at all times with a 20+ minute wait to finally be served. What was meant to be a fun birthday brunch turned in to a long wait, overpriced food, & god awful service.
Bills came & it was time for more confusion as they needed to be reprinted several times to account for erroneous items.
Would not return, would not recommend & would not force this place on my worst enemy.
Finally, a Mexican restaurant in Montreal that goes beyond tacos & celebrates the traditional cuisine - beautifully executed, elaborate dishes like moles, molcajete, & chiles en nogada, the kind of food that is so hard to find done right.
The drink selection is solid mezcal offering & cocktails that go well beyond basic margaritas.
Service is outstanding: attentive, quick, offered in three languages.
The ambiance is the perfect balance of authentic Mexican vibe without trying too hard. No unnecessary sophistication, just genuinely flavorful, carefully prepared food served in a warm, inviting setting.
A place you come to enjoy real Mexican cuisine, not a simplified version of it.
As a Mexican I had great expectations about this brunch especially because I've been here for dinner 3 times.
Honestly this brunch does not worth 35CAD.
They basically offer you tacos dorados (fried tacos), enchiladas, pozole & eggs…
If this place is run by a Mexican they should know that they need desperately offer: fruit, juice, unlimited coffee, bread, & more options for food. There are plenty of options that could be offered apart from their very sad eggs.
I would recommend this place for dinner & nice drinks, but their brunch is basically made of tacos dorados & eggs. All other stuff are sides!
:( so sad our experience was this bad. I hope the owner can take a look at this & make sure local people get a real Mexican experience because our breakfasts/brunchs are much more than this.
If I could give extra credit stars I would. This restaurant deserves more than 5 stars. I am visiting a friend in Montreal from California. I never expected to experience fine Mexican cuisine. Casa Azul Montreal blew us away. The atmosphere is perfect for any occasion, but especially a date night I would say, it is incredible. Lots of space, amazing decor & indoor plants. My friend & I ordered: Tuetanos, Tamarind Margaritas, Limon Daiquiri, Passionfruit Mezcal drink, the Fried crispy tacos, & the enchiladas (mine pollo my friend's vegetarian). The staff were all friendly & attentive. The home made chili oil salsa was world class. I even got to meet the chef. He is humble & gracious & that man can cook. Words fall utterly short. You need to visit this restaurant if you want Mexican food in Montreal.
Beautiful restaurant, well decorated. However, the service was slow & a little confused, but the servers were nice.
The big problem is that they are CHEAP! We ordered a ceviche mixto for $25, which was missing a lot of fish & shrimps, but the bigger issue is that we got 2 chips for the ceviche & when we asked for more chips, we were charged $3 more! Ridiculous! We also had fajitas & only got one tortilla. Again, this is on the cheap side.
The food is not bad, not excellent, but for the price, they have to realize that if they keep being cheap, they will not last. The drink were at best okay. Again, they were cheap on the tequila for the margarita. It tasted like a good juice.
Overall, the experience was disappointing.