Café Van Houtte

Lau

1.0

Je suis vraiment déçue… J'ai commandé un café infusé à froid avec lait d'avoine & caramel salé, & il était franchement imbuvable. Pour 8$, on s'attend à une certaine qualité. Habituellement, j'aime beaucoup vos cafés, mais celui-ci goûtait vieux & beaucoup trop sucré. Je n'ai pas été capable d'en boire plus que la moitié - il a fini à la poubelle.

Jan 24, 2026

on Google

Liisa

5.0

Great coffee & a nice place to sit & talk about the show at Place des Arts

Jan 18, 2026

on Google

Janie

5.0

J'ai bu un délicieux latté matcha à ce café, avant de me rendre à un spectacle. J'ai adoré ! Le personnel était gentil. Merci pour cette agréable pause !

Dec 23, 2025

on Google

Gosha

4.0

Le café est bon & correspond à la réputations du monsieur sur le gobelet, tant qu'au carré au dattes, il m'as personnellement paru trop moux, se décomposait au simple toucher mais tout de même un bon accompagnateur au café noir. Personnel souriant & efficace.

Dec 3, 2025

on Google

Karan

1.0

I was at your branch around 2 p.m. on November 26. A man with a white beard & a cap, who appeared to be a senior employee, was rude & unprofessional. I placed my order in English, & he replied in French. When my friend asked if he could speak English so I could understand, it was clear that he understood English well. However, instead of switching languages, he made fun of us & responded disrespectfully, even making jokes about my friend's age. He also told me to'learn French because this is Quebec.'

Working in a café means serving people from many different backgrounds, so being able to communicate in both French & English is important. I fully respect the French language & its importance in Quebec, but his comment was unnecessary & made me feel unwelcome. Overall, it was a very disappointing experience.

Nov 26, 2025

on Google

Lamiaa

1.0

Expérience très décevante. Le Monsieur a manqué de respect & de professionnalisme. Bien que j'exprimais simplement ma commande en anglais, il a refusé de faire un effort pour communiquer ou de demander l'aide d'un collègue. Pire encore, il s'est moqué de moi & a fait des remarques déplacées sur mon âge. Ce genre d'attitude est inacceptable dans un établissement censé accueillir tous les clients avec respect.

Nov 26, 2025

on Google

Rebekka

5.0

The experience there was perfect. I never went to a cafe that good. The coffee was heavenly & delicious. The staff is also really kind, smilling & patient. I was never treated so kindly & they always help me with my questions about their menu. I definitly recommand trying it!

Jun 28, 2025

on Google

Nicola

5.0

This is the fastest service ive ever had in a coffee shop, & the vibe is really nice

May 8, 2025

on Google

Mohammed

5.0

best team & best manager & of course coffee

Jan 4, 2025

on Google

Harry

4.0

I like the place So alive & vivid Lots of people around Close to aet shows But the thing I didn't like is asking for tips while everything is selfservice

Dec 2, 2024

on Google

Judy

5.0

Love their cannelé, crispy the first bite & very moisture! The hot chocolate was only ok

Nov 29, 2024

on Google

Manon

2.0

Café régulier sans goût & trop chaud. Muffin au son très bon.

Oct 10, 2024

on Google

Isabelle

5.0

The staff was so kind, I went there with my mom last evening. My mom is in a wheelchair so I told the staff that I was going to bring my mom to a table & come back for the trays of food. As I was getting ready to get back to the counter, there were 2 employees that already had the trays in hand & brought them to our table for us . We had a prosutto, camembert & apple sandwich with a pasta salad & cappuccino all very good.

Oct 4, 2024

on Google

Vincent

5.0

Expérience classique de Van Houtte. Service rapide & personnel très compétent. Belle grande salle à manger constamment propre. Service rapide

Mar 3, 2024

on Google

Krystel

4.0

First time visiting & love the ambiance of this place. The coffee & food were good. The staff was amazing! Def will come back 😊✨️

Nov 25, 2023

on Google