Café Van Houtte

Sam

1.0

I recently visited this coffee shop with a friend, & it was one of the most unpleasant experiences I've ever had. From the moment we placed our order in English, the barista deliberately responded in French. I understand that some people prefer speaking French, but the way they handled it felt intentionally rude.

There were three baristas-one man & two women-& a manager. While making my coffee, they openly stared at me, laughed, & joked among themselves, right in front of me. We had placed two orders, & they only made one. I waited patiently, only to notice them making faces & treating me like I didn't belong. It took the owner intervening for them to remember the second order, which they handled with the same careless attitude.

To make matters worse, while everyone else in the lounge had proper cups, we were given take-out cups-even after confirming we were dining in. It was hard not to notice the blatant disrespect & RACIST behaviour. The staff acted lazy, unprofessional, & downright hostile.

I DO NOT recommend this café to anyone, especially non-French speakers. The staff were not just unfriendly-they were openly RACISTTT. Easily the worst coffee shop experience I've ever had.

Mar 19, 2026

on Google

Mohammed

5.0

Such a great spot! The coffee was fresh & flavorful, & the pastries were delicious. The atmosphere is cozy & welcoming, perfect for relaxing or getting some work done. The staff was friendly & attentive. I'll definitely be coming back!

Mar 3, 2026

on Google

Alor

5.0

Always a pleasure to visit. The coffee is consistently delicious.

Feb 10, 2026

on Google

Liisa

5.0

Great coffee & a nice place to sit & talk about the show at Place des Arts

Jan 18, 2026

on Google

Rebekka

5.0

The experience there was perfect. I never went to a cafe that good. The coffee was heavenly & delicious. The staff is also really kind, smilling & patient. I was never treated so kindly & they always help me with my questions about their menu. I definitly recommand trying it!

Jun 28, 2025

on Google

Nicola

5.0

This is the fastest service ive ever had in a coffee shop, & the vibe is really nice

May 8, 2025

on Google

Mohammed

5.0

best team & best manager & of course coffee

Jan 4, 2025

on Google

Krystel

4.0

First time visiting & love the ambiance of this place. The coffee & food were good. The staff was amazing! Def will come back 😊✨️

Nov 25, 2023

on Google